Formula Honda

This is my 6th automobile that I have purchased from Formula Honda and the sales manager Mr. Rajah Tharmalingm had provided the excellent service and I recommend him to any forthcoming automobile buyers.

I bought 2nd car from Rajah THARMALINGAM, the best salesman. I will highly recommended buy car from him…

I just bought 2024 ody ' from Rajah Tharmalingam, he is very helpfull and best service. I will recommend to anyone.thanks Rajah

I bought 2024 Crv hybrid touring from Rajah THARMALINGAM. Well done service and very helpful. I told many people about him. Excellent service

Donnavan and Shan are one of the best people I met at the Honda dealership. They made my life little easier by organizing and having getting the vehicle ready. Thank you!
Also would like thank the general manager Angelo and Nicky for their services.

Unprofessional and poor service. I got my oil change service and just next day when I checked the oil level from the dip it was below the lowest point mark.went to dealership again then they agreed that it's low then they toped it up with more oil from a container with no label.

I bought the new 2024 crv hybrid today from Rajah Tharmalingam - the best salesman in town

I recently purchased a pre-owned 2020 Honda Civic from them, and this was the second time I gave them the car due to a ticking noise. Even after giving them video proof and sending them the YouTube link of a similar issue found in a Honda Civic, they were still unable to figure out what was going on, and there was no response until I followed up, car is still at dealership. Very disappointed with the after-service. I would never recommend this dealership.

My experience with formula Honda was excellent specially due to Faizan sir he guided and helped me a lot during my purchase and made the process very smooth and seamless.

My dealer Faizan was a really good person who helped to go over loans and everything and helped me to decide which car is gonna be suitable for me. The car wasn’t to our liking I had to change the colour, Faizan was super helpful and found us a car that was exactly what I was looking for. He made the purchase process very simple, pressure free, and always answered my phone calls when I had questions. I would highly recommend them after my experience!

I really want to appreciate service advisor Nisan for his great customer service and was very polite throughout. Great work and keep going on

Pat is phenomenal! One of the best customer service provider I’ve met. 1 year later into purchasing the car and he still cares. He is thorough, follows up and is true to his word.

Ive had bad experience with other associates in this location but Pat really made up for it. Two thumbs up for you Pat! I hope you’re reading this.

(AL is the name of that person who has poor customer service- he works for the used cars department - never replied back to my texts)

Usually it’s sales that get the glamour in dealerships but at the end of the day servicing is what keeps your car on the road!

I went to Formula Honda for the first time ever for a very very big job on my vehicle. Kumar was the tech taking care of my car and I couldn’t be any more happy and thankful for his service. Kumar is the most professional, patient and most importantly the guy to get the job done.

He understands the importance of getting customers vehicles back on the road and took the upmost care in ensuring I could drive my beloved Honda again. I have full confidence the whole servicing team is no less!

I hope Formula Honda can see this review and really show appreciation for his hard work because it is well deserved.

I would also like to thank Johny for his awesome communication and professionalism when I spoke to him on the phone. Great management. I also thank the Honda staff that never hesitated to transfer my calls to servicing.

Keep up the amazing business Formula Honda!

Vehicle was requested to be picked up as used car department faked a release form for a purchase
vehicle never left the parking of dealership

This is a great Honda dealership in Scarborough. Caters to special needs especially, Faizanur Hassan. He is the best person to guide you for your car.

A Yonge salesman looked after me. He definitely needed guidance which he have received. The manager is above and beyond with his help
Job well done

Went to test drive a car last week. Was approached by ML with a brown stain on his dress shirt. He was so quiet i barely noticed he was at the backseat of the car while test driving. In total he spoke maybe 10 words. It was so awkward. I haven’t shopped for a car for over 5 years. I didn’t know 2021 customer service is like this. How hard is it to just say “so this is the base trim. As you can see it has everything. Comes with this. Comes with that. Look at the interior. The new design. This is how much”. It was sooo awkward.

My fiancée and I were in need of a car, and spotted one that I was interested in at Formula Honda online. After submitting an inquiry, I was contacted by Faizan, who was very helpful and accommodated our viewing of the car. The car wasn’t to our liking, but Faizan was super helpful and found us another car in inventory that was exactly what we were looking for. He made the purchase process very simple, pressure free, and always answered my phone calls when I had questions. I would highly recommend them after my experience!

We needed a family vehicle since our family is growing. We were assisted by Sheryl, who made the whole process of leasing a Honda Passport, easy from start to finish. I would recommend going to her if you are going to Formula Honda. She is amazing and we will be recommending her to other family and friends.

I bought a new Honda Civic sport touring hatchback 2021 and Kevin did great job and help me thank you Kevin I recommend to anybody buy a car go to him. Good luck

Horrible experience. Be careful of the sales guy, Vijay. He’ll push you to buy something you don’t intend to. Be sure of your budget and buy that. If you’re buying a expensive car you’ll be treated well, or else expect like you’re getting a favour done. He killed my mood by giving stupid unnecessary comments for two cars that I was interested in. Horrible horrible experience. Faizaan on the other hand seems pretty good. But it was too late.

This is an outstanding dealership overall. (and I've visited many!) Shout out to Jeff Li for making my car buying experience as seamless as can be. He truly goes above and beyond to make sure his clients are satisfied. Keep up the great work, and happy to give 5 stars to you all. Cheers!

These guys are amazing, special thanks to Mr. Faizanur Hassan the brand ambassador for his help and advice, he made buying a car simple & easy with out any complications.

Service is excellent, Faizan is really great to deal with. He is so customer oriented and sophisticated person. He was so helpful to find me a better car. I would recommend to always give him a chance to serve for any honda cars

I bought my 2021 Honda Accord from here and was absolutely pleased with their service. Faizan assisted me, he went above and beyond to make sure i get my car as soon as possible in the best condition. He messaged me daily to give me updates and promptly addressed my concerns when needed. I am very happy with my vehicle and that I bought my first car from Faizan at Formula Honda

Brought in my car for a recall and was looked after by Johnny. He clearly explained in details the reason for the recall, how they will deal with the issue, the reporting process and follow up with their sales department to see how they can offer the best options depending on my requirements. He totally owned the issue and took responsibility. Excellent customer service!

My experience with this dealership had been mediocre to average until I met Service Advisor, Johny Andrew. Johny is professional, knowledgeable, and patient; ask for him for vehicle service and repairs.

We’ve purchased our last 5 vehicles from Formula Honda. They’re a 1 hour drive from our house, but I’ll gladly make the trip to deal with them. Best prices, amazing customer service, no pressure. Aaron Zeller went out of his way to deliver one of our new vehicles to our door because my wife wasn’t able to come pick it up. Just a great car buying experience.

What a wonderful experience from start to finish with Formula Honda. My sales rep Faizan H. Zeeshan was awesome and made purchasing my new car so simple. I will use them again in the future. Thanks everyone at Formula Honda

It was one of my best experiences from Mark and Rahim. Was not only understandable pricing but also the way of communication and prompt professional service. I forgot the jacket hanger in the trad in Civic, shockingly I found it in the new car which was transferred by Mark.
Thanks for everyone involved in this transaction Mark, Rahim and the finance manager who give me a good deal on extended warranty.

Did receive Amazing customer service From Faizzan.
Got best price in the market, what else a 1st time buyer in Canada wants. Thank you so much formula honda. We will be in touch.

I love my Honda CR-V 2021 touring I recommend you guys go to formula Honda and look for Kevin he can help you to get your car he’s a honest guy and you can trust him. Thank you so much kevin your the best!

Great job. Always get great service from Gary.
3 years ago

Update June 2021
new vehicle 2020 honda accord sport 2.0T

I just open the hood too see my engine if it needed cleaning. I noticed the Honda Type R cover which I bought from Honda online was not screwed down.
I wonder how long this was. I have done several services over the past yr. I'm just disappointed on the lack of care of my vehicle. I didn't expect I would find it loose. I could have lost some of the bolts that hold down the cover. These bolt were bought separate from the cover.

Take care of car as its yours. So easy.

Today I picked up my first car in Canada and it was very difficult to get me approved. I tried many dealerships and with the help of Faizan and Nitin at Formula Honda I finally have a car now. They have been very professional and helpful and educated me. This team is absolutely customer service focused and I will recommend all my friends and family to get their cars here.

I am going for the my 2018 Honda CRV Touring @2pm today. Very Low Brake Issue Its under 55K and I also bought 200K/7 years warranty. I hope they don't charge me. I will update you guys later.

Just came back very disappointed answer from service tech. I did told them before I gave him the key for service that all four brakes has than half life. So the issue is not the brakes. They was ready to do the work for break flush and its cost more than $100.why do I have to flash the brakes with out any sign on my dashboard. Then he agued who is going to pay the mechanics to cheeked the problem. Very disappointed question from the service advisor. After I paid for all these warranties and this is my forth car from Formula Honda. I am not sure if I want to go back to formula Honda again. I am driving with low brake now after paid this car $45K + 7 years full warranty.

On August 5th I took appointment with Sale person to check the Honda CRV. When i arrived the focal point assigned with the other Sale person who is having zero knowledge and even he was not able to locate the cars in showroom. I came from Mississauga and before visit I CALLED and confirmed by sale focal point car is available, I was shocked the car sold when i arrived and the sale person insisted my to make a deal of 2017 Honda CRV which was under repair on Jack.i was really disappointed i wasted my time and money and they have not bother. I would recommend the service i got from Formula.

I called Formula Honda for service and wanted to avail complimentary Vallet service due to COVID-19, the service desk was friendly and arranged me a service to pick my car from home, Jonny came along with a service mechanic and explained the service cost and clarified my doubts. He was very professional and during the car service offered me the prioritized items to take care for immediate need and what to postpone till next service. After service, Car was brought to my house and went over the invoiced items and handed over the keys.

P. S: May be I am overthinking, I see Honda Canada service centers (everywhere in GTA) charge 2-3 times more than Honda USA service centers for the same service, so reducing one star.

The service here was poor. I mean, every other car dealership's personnel came out the moment they saw us, greeted us, and showed us cars. At this particular Honda at Markham and Finch, we did everything on our own except getting the price of the vehicle, which we had to bring to a guy and wait about 7 minutes to get off the phone to give us. Mind you, there were other salespeople there to do exactly what he did, and they were free to do so, but the white man at the desk passed us off to a white man while every other salesperson was brown, just saying.

After trying at many places in and Scarborough I visited this place to buy my first car in canada. The person i met was Faizan. The confidence with which spoke and dealt with everything had not seen that in any of my previous visits to any of the other brand showrooms. Mine was a special case with being very new to the country and no credit score everybody literally wrote me off. But these guys Faizan and Nitin really handled very professionally and thoroughly and helped me get my first car. THANK YOU GUYS.

I would definitely recommend this showroom and Faizan and Nitin especially for anyone of you looking to buy a new car or used one.

I had such a hard time at this place. Nicky Chan is such a cheater. He is a fox. Be very careful around him. Their manager (I think his name was Armen), was very humiliating to me. Can you have such a bad customer service. I believe he is a gangster. He threatened to sue me if I did not buy his car. He threatened me that I have stolen their inventory. What! How can you steal a car if the car is parked right in their parking lot and they keys are with them. My god such a horrible time with these people.

IOS took my Covic in to have the AC looked at as it was blowing warm air. Apparently, I wasn't the first to report this and Honda had to extend the warranty on the 2017 Civic due to a malfunction in the AC. While my car was being looked at; I met with one of the sales associates whom I trust and have always seen for my new Honda's.

We discussed trading in my Civic for a 2021 HRV; and within an hour I had all the paperwork completed and signed. I was to pick up my new car after the weekend. It was the easiest and hassle-free interaction. I felt extremely comfortable; did not feel pressured. The people at Formula Honda really make you feel like family. I have been going Formula Honda for almost 6 years; for all my service repairs and each time my lease is up. Their willingness to help and level of customer service is top notch!

I love my new Honda Civic, which was purchased from Sheryl Dela Cruz at Formula Honda. Sheryl was professional and made it so easy to find me a new car. I would also like to thank Rahim who help me to adjust and make the deal happen. You guys are awesome. Great Experience overall. Will absolutely recommend this guys. Again Thank you Sheryl and Rahim

Whenever I need any help or support regarding my Honda Pilot I have always found Farhan in Formula Honda. Very helpful and supportive all the time. He is very knowledgeable about the vehicle and I had a wonderful experience with him while talking. Highly recommend. Thank you.

Every time I had a question regarding my Honda civic I always had Farhan to assist me. From information on cars, warranties and financing he has been very knowledgeable and helpful. Before you shop for a Honda please meet him he will make you happy

Farhan is very professional and helpful! If you are looking for a car definitely reach out to Farhan!

Farhan khan is best sales man. He helped me to buy my car.good work keep it up. Wish you all the best.

Very organized place, professional staff. Mr. Farhan Tousif Khan is very polite and knowledgeable person. I loved his professional skills and his kind behaviour. Recommend MR. FARHAN & MR. FAIZAN. Wish you guy’s good luck.

My husband and I picked up our vehicle from Formula Honda yesterday. It is not of the Honda brand and is obviously 2nd hand. We worked with Jim M.and could not feel happier about the service he provided. All our questions were answered and we never felt sales pressure of any kind. He certainly made the frustrations of car buying much lighter. We would recommend Jim M.highly for the human touch to car buying. Thank you Jim M.

This is my 5th Honda vehicle and honestly Gary Ramalho is a great asset to Formula Honda. Amazing customer service and very honest guy. Definitely if you have a Honda take it to Formula Honda.

Expect much more when i was buying.they put pressure to purchase extended warranty and after that in terms of service they failed.

Sometimes, it feels like, i was cheated

Purchased a used Acura from Formula Honda. We had a great experience. There was no pressure to buy. Both Jim and Bill were responsive to our many requests! They took the time to explain the vehicle and all financing options. We were able to negotiate a great price for the vehicle and get good value for our trade-in. Thanks for making it a positive experience!

Taking more than 4 hours for an oil change. Checked-in for the appointment for 2: 15PM and still at dealership and car is not ready yet.

Best Honda delearship in Toronto. Sakib is the best person I have ever met in my life. To be honest I went to other delearship but their customer service was very poor.then I met sakib he works in this delearship and he was so polite and helpful I feel like I was on moon. I do thank Sakib and the formula delearship for the best price and best post purchase service.

I have had the worst experience ever with Formula honda. I am writing here to see if my problem will reach some that cares about their customers in Formula Honda. Hoping it will reach someone that will help me.

I purchased a 2018 honda odyssey from here. I purchased all sorts of protection, extended waranty etc for the vehicle. I took my van in to change to winter tires. When i went to pick up my vehicle my rear passenger doors wouldn't open automatically. I was not told they defused my doors. I went back in and the service person is like oh sorry I was busy with another customer and i forgot to mention to you that we had to take the fuse out of your doors because there is a recall and we can't fix it because we dont have parts. When I inquired about when they will get the parts, he was like there is no ETA. I was instructed to go call Honda Canada as they can't do anything about it. Its been over a month and my doors are still not fixed. I bought the van because i have 4 small children and a mother who drives them to school. They are not in any physicsl condition to pull those heavy doors to open and close. I paid for this feature and now I am left with a vehicle I can't use for the purpose I bought it for.

Today i took my van in because my rear camera wasnt working. Took it in for an appointment at 11 am. They said it wont be fixed till later on. Waited till 4 pm. They called me and said I can come pick up my vehicle. Went there and Gary said sorry couldnt fix your problem because we dont have the parts. I asked is there an ETA? He said no. I asked him to give it to me in writing. He is like maybe it might be here in January next year. He instructs me take this sheet to the guys outside and they will get my vehicle. So i did as i was instructed. The guy outside went to look for my van and comes back and says we cant find my van. I had to wait there till Gary went to find my Van. The Van was sent to their second garage and they didnt put everything back together. Why would you call me to pivk up my vehicle if it wasnt ready?

I dont understand what these people think of their customers. I am mentally sick of dealing with this place.

I have little children and having no reverse camera is a safty issue for me. If my little girl runs behind my vehicle I cant see her.

This clearly shows how much Honda cares about their customers.

Worst experience ever. I went in and out in 10 minutes. The sales person is so arrogant and stuck up. Even though they called me like 10 times to come in and check the car. Will never suggest anyone to give business to formula honda

Your treated like livestock. Buy ur car and just move on. Don't really care if you come back again. Buy now or stop wasting my time

I have been there few times in last two years & mostly do oil change. Today I went there few minutes ago for oil change. I do not book appointment since oil change & some other services can be done without making one. I spoke with Gary at service desk & said that I didn't book appointment however, I am here to do an oil change. Gary said next available appointment is on next Friday i.e. Pretty late for me so I said never mind 'cause I can't wait that long. When I was leaving the desk I heard Gary was saying on my back "Good Luck" in an insulting tone which was very loud and clear. This kind of humiliation is completely unacceptable. I have decided not to visit this particular dealership in the future and also would share my experience with others. There are dozens of dealership and hundreds of garage in GTA and I am alreday heading toward one right now.

The staff here are friendly, helpful, and really make you feel like a member of the family. I spoke with Jeff, who guided me through the process, and unlike other car purchasing experiences elsewhere, I never felt intimidated to take a price, and he really was working in my best interest to get the best deal available.

After negotiating for the car and a price which I was very happy with, the other staff were all awesome in terms of guiding me through it all, and on pickup they went to extra mile to make me aware of every little nuance on the car.

Thanks so much for all your help!

I strongly recommend this Dealership. From day one they took excellent care in explaining the process and gave us all the different options. I thank Sakib for his friendliness, patience and honesty. He worked with us to find what car could fit with our needs and financial possibilities. I think Sakib's attitude and honesty motivated us so much that we finally bought the car and we do love the car. Thanks to his friendly support and care, even the after sales support was awesome that It was a breeze fixing up the appointments with just an SMS. A great deal and I wish to continue the good rapport.

Just bought a Honda Odyssey from Jim and Hassan and couldn’t be happier. Came in last week and Jim showed us our options. Was not pushy and clearly explained purchasing options and got us a great deal. Hassan was excellent at explain the Honda additional coverage, our options, and what specifically would be a good fit for us. Overall left feeling confident with my purchase and one great vehicle.

I am planning to take new Honda Civic 2019 for that i have visited this showroom i got very ridiculous response from representative over there. (Don't want to mention name because motive is only that customer should not be treated like trash). He simply told me no deals no offers nothing. Didn't even great us.really disappointed with this and I'll never recommend this location to anyone else.

Today after a longtime dissatisfied, if want good service then please give car for service when Gary is at work. TODAY I MISSED GARY AND NOT HAPPY WITH SERVICE.

Excellent Service everytime from great team at Formula Honda. I have been coming here for more than ten years and they always treat you like family.

STAY AWAY from the repair body shop. RIDICULOUS CUSTOMER SERVICE!

i sent my car in and they said it would take 13 days instead it took 6 weeks. In this time, I wasn't given any updates from them. Anytime you call, be prepared to be hung up on within one minute. They will say probably Friday and hang up right away before you can even ask any more questions. When that given day rolls around, no one called or emailed back giving an update as to when it will be done instead. EVERY TIME I HAD TO CALL. After a month, I had to reach out to Vince through email who is the manager and then only I was taken seriously. He told me that there was a change in staff and unfortunately I was caught in this mess.

So you are telling me, if you have new staff all customer service goes down the drain? Isn't this the basic stuff they should be learning?
They kept my car hostage and didn't tell me what was going on.

This was my first time ever getting into a car accident and I thought it would be best to fix it from honda, but these people really don't care about customer service. I am so dissapointed, they obviously don't care if I come back because they will get business no matter what. Also being a woman, they kept laughing at me and smirking when I told them why I was unhappy. I never once swore or shout, I was professional and told that I was very unhappy with the way I was treated during the 6 weeks.

DON'T GET YOUR CAR FIXED FROM HERE! Better off to go somewhere else that treats you better, you will get smirked at, laughed at and not taken seriously.

I gave my review to Honda over email, not once I was given a call or an email. These people don't care about you!

I just have my 1st car here in formula honda and for me its unbelievable that i have it because im just 22 and i have a low credit score thank so much for jamal and hassan they probably work it for me to have my 2018 honda civic hutch back they are good they explain everything they give all the information you want they talk nicely they will explain every about the car before you drive it so that you will not be confused and i believe 100% they will do there best to have your dream car i really appreciate there effort i recommend every one to find our call jamal and hassan if you're planning to get have your dream car they are really good

My wife and i test drove the CR-V and fell in love with it. Put a deposit sign few paperwork with the finance manager and left, we wait for a week and still never heard from the financing manager. We went back around 10am to take our deposit back and just cancel our application, we've spoken to the sales maneger cause the financing manager isn't there even though we were told that he'll be in by 9. The sales manager told us the financing manager will contact us later in the afternoon but it has been months and haven't even heard anything.

Very professional dealing the sales person Vijay did a best job.best customer service, my daughter just got the Accord 2019 from this dealership.

My wife Michelle and I purchased our second car from the same dealership in an interval of 4 months. We were looking for a used vehicle that would fit our budget, but would also be working well. Jim Misevski, Sales & Leasing Consultant, was very accommodating and assisted us in all our questions. Nicky Chan, the Financial Services Manager, gave us more information than what we asked for. They both went above our expectations and even assisted in our queries with our first car. In the end, we got a 2018 Kia Forte which was the same price as a 2015 car with a different make and model.

Although the nearest Honda dealership to our home is Midtown Honda, we still chose to transact at Formula Honda because of their people. Thank you Formula Honda!