Four Points by Sheraton Hamilton - Stoney Creek

Thanks for letting us get our room early. It was a long drive from Kingston on Thursday. Jenga
In the evening was unexpected

The facility is a bit dated but clean. Friendly and professional staff. I'll be back next year.

It is unbelievable that by law they do not accept a service dog when I am deaf it is the first time I encounter this lousy service.
I will not return to for point, by sheraton.

It is incredible that by law they do not accept a service dog when I am deaf, this is the first time I have faced this terrible service. I will not return to For Point, by Sheraton.

The dinner was very good! We had the braised short ribs and the pork chop and they were delicious. Especially given the not very exciting options in the area, more people should be eating here! Will, the bartender/waiter was very friendly and attentive.

This was a decent hotel. Very clean and just off the highway but you need to go around a business to get in which is a bit awkward. Overall good hotel and very clean rooms.although No views and the pool is extremely small.

Stayed here not too long ago, hotel was nice for the price, quiet, and clean. Decided to use the hotel bar instead of going out since it looked like a nice spot with a decent vibe. The bartender here was 10/10! He made it way better than going to a pub or cocktail bar and was super friendly the whole time. Seemed like a really nice guy overall!

Had a good stay and the bartender made it even better!

- Very good location (near to restaurants and Walmart)
- Clean
- Friendly staff

Hotel is located conveniently right off the highway but kind of bizarrely nestled behind a couple of plazas and requires a detour through several parking lots to get to the entrance. Facilities are well maintained and clean, staff are friendly and helpful, and parking is plentiful. Walls in the rooms are paper thin so good luck sleeping if your room is near a baby. Or the elevator. Or people who watch TV. Or people who talk. Or people who sneeze. Or people who walk.

I stayed at the hotel on March 6,2023. They advised they would take a 50.00 hold on my card which would be released when I checked out. It is 8 days and they not only continue to have a 50.00 hold, they put and additional195.00 hold on my card without my knowledge? The charge was posted on my card on March 8th and I have paid the bill but the holds are still on my card. The hotel blamed my bank/card but Visa advised that the hotel is responsible. I believe Visa, as the person who checked me in advised that the hold is removed upon check out.
Although I liked the hotel, I will not stay here in the future as they put charges on my card that I did not authorize and did not removed the holds. Can't believe this is legal?

Very clean lobby matches the cleanly and tidy rooms. Comfortable bed, oodles of towels and bath sheets that still were plush. The free breakfast was above par in comparison with other establishments. Was surprised to cheese omelets and bacon in the chaffing dishes. Great selection of other items and good coffee.
Finally the staff were friendly and attentive.
Excellent establishment for the value.

My husband and I stayed by this hotel while our son was hospitalized in Hamilton. We found this hotel to be conveniently located near to a mall with a number of places to eat. The property also boast adequate free parking which is a scare commodity in a number of hotels these days. The rooms were clean and the staff provided excellent customer service. The complimentary breakfast was also a nice to have. We would recommend this hotel if you have to travel and plan to stay over in the Hamilton area.