25 August 2023 13:42
My favourite pizza place in town, they have the bet panzerottis. They always have great service. Went there again tonight to grab dinner and the young man behind thr counter was amazingly kind, polite and fast.
****Super sad edit**** we haven't been to Franki's since February of 2022 because of poor customer service from Sebastian. I see my review reaches a lot of people and the spirit is still there but I refuse to go there anymore.
In Feb of 2022 I called in our usual order. Went to pick it up and there was an issue, Sebastian told me I ordered a pizza and not a panzerotti. We only ordered panzi's but ok I didn't have time to wait the 15 mins for a new one. So I asked formy money back.
Sebastian felt it was necessary to explain to me that I ordered wrong, fixated on it. I didn't care I needed my refund so I can go grab something for all these kids before their event.
Sebastian continued to tell me I ordered wrong. I was trying to explain it didn't matter I just needed the refund I was now going to be late.
Sebastian then tells me he's not giving me my money back. Super cute. Other people come in and he starts acting like I'm out of control. It was a real shame.
I'm sure they don't miss my business but I'll be honest - they don't deserve the benefit of my great review. Sorry Franki.
****Super sad edit**** we haven't been to Franki's since February of 2022 because of poor customer service from Sebastian. I see my review reaches a lot of people and the spirit is still there but I refuse to go there anymore.
In Feb of 2022 I called in our usual order. Went to pick it up and there was an issue, Sebastian told me I ordered a pizza and not a panzerotti. We only ordered panzi's but ok I didn't have time to wait the 15 mins for a new one. So I asked formy money back.
Sebastian felt it was necessary to explain to me that I ordered wrong, fixated on it. I didn't care I needed my refund so I can go grab something for all these kids before their event.
Sebastian continued to tell me I ordered wrong. I was trying to explain it didn't matter I just needed the refund I was now going to be late.
Sebastian then tells me he's not giving me my money back. Super cute. Other people come in and he starts acting like I'm out of control. It was a real shame.
I'm sure they don't miss my business but I'll be honest - they don't deserve the benefit of my great review. Sorry Franki.
15 August 2023 10:19
Not sure if it’s only me but I’ve had the pep slice from the counter, I think it’s Brooklyn style, and both times they just killed my stomach. Had 1 today to see if it’ll happen again and yup stuck on toilet.
03 June 2023 4:14
Had the two house special deal tonight. Meat and Frankie's.excellent, just excellent. My favourite pizza by far in the city
19 December 2022 7:16
Pizza with an authentic pizzaria flavor, panzerotti are awesome and courteous staff.
30 November 2022 14:55
BIG delicious SLICES, perfect for a quick affordable meal before returning to the road
13 October 2022 19:18
Frank's is awesome. Everytime I come back to town I make sure to stop by and get there walking special. Two HUGE slices of pizza and a pop for $8.00
The pizza tastes great and it seems like there's always a fresh pizza coming out of the oven.
Don't pass on this place, it's a must try.
The pizza tastes great and it seems like there's always a fresh pizza coming out of the oven.
Don't pass on this place, it's a must try.
05 October 2022 8:55
Staff was very friendly and helpful. Food was excellent. Plan to visit again.