23 November 2023 6:06
Simran, be respectful when you talk with customers. I do not take such taunting words from anyone and you are no way special but still I let go this time. If it was my phone today, I would have canceled whole deal and escalated to highest level in Freedom.
Thanks to Taniya, we got everything soughted for my friend.
Simran has no proper knowledge nor positive tone towards customers. Really unacceptable.
21 November 2023 6:10
Purchased a Freedom SIM, ported my number over. I was then told the mastercard I used to purchase my SIM online with is not accepted to pay for my plan. I am now left with NO cell and data services that I rely on for my job. So far choosing Freedom has been a massive mistake.
28 August 2023 7:20
I had a very fast and efficient experience with Raghav at freedom! He was extremely kind and helpful! I am very appreciative of the service I received! Thanks Raghav!
04 August 2023 8:59
The guy was so helpful and greatly expert. Nice place for getting phone or good plans with data
31 July 2023 8:22
Vasu at Freedom Mobile was great, very energetic and informative. Overall great customer service
24 July 2023 0:53
Vasu was excellent during my time at this freedom mobile and was great help and explained everything to me perfectly would recommend
16 May 2023 9:43
A guy named Vasu assisted me with porting a business number. Did an excellent job explaining everything and answering my unlimited questions. Very patient and professional guy! The plan suits my needs and activation took only 15 mins!
10 March 2023 12:37
I really like the service. Mehtab really helps me to solve the problem. I'll consider everyone to give a shot here.
24 January 2023 6:25
Came in to get a prepaid sim and new number, Methab was very helpful at this Rutherford and weston location, within 10 minutes i was done and activated. Got home put the sim in phone an was up and running. Highly recommend thus location.
23 May 2021 11:37
Visited the store on the weekend for a phone upgrade and was pleasantly surprised with Gurwinder's awesome, friendly service. I received a new phone and a discount on my family plan because he took the time to go over my plans and options. Thanks so much Gurwinder!
09 May 2021 2:10
Vividh was so helpful while helping me install my SIM card I called customer service a hundred times I came to the store he took care of me in less than a minute very professional attention.
29 April 2021 11:15
Excellent customer service provided by their employee Vividh. Had no issue or any sort of problem while buying my new connection from Freedom.
25 April 2021 17:55
We went to buy a new phone and sim for my sister. Gurwinder, a kind and very patient gentleman helped us. He offered great customer satisfaction and we were very happy with our visit to the store.
25 April 2021 1:03
Undoubtedly, the best experience I ever had from a Carrier company in GTA. There was an employee named Vividh Gupta who was very humble and kind enough to let me help make my decision on switching to Freedom.
05 April 2021 3:07
RECEIVED A VERY GOOD CUSTOMER SERVICE FROM AN EMPLOYEE NAMED VIVIDH. HE WAS VERY POLITE AND COURTEOUS AND HELPED ME IN SELECTING THE BEST PLAN SUITABLE ACCORDING TO MY NEEDS. OVERALL A GREAT EXPRIENCE. WOULD DEFINITELY RECOMMEND TO VISIT THIS LOCATION.
12 March 2021 6:01
Good customer service by Manpreet, at this time of pandemic he served with the best possible way. Thank you.
05 March 2021 20:48
Gurwinder has given my wife and myself excellent service. We had a very good experience. He is a well presented young man. I would deal with him anytime. Regards Paul Horgan
04 March 2021 7:34
Great customer service. Vividh gupta helped me a-lot with my new phone with the best plan.definitely recommended.
02 March 2021 23:22
Gurwinder has an ability to solve all the queries of the customers. I really appreciate his skills and product knowledge
27 February 2021 16:28
Had a great experience. Employee named vividh was really helpful, gave me best plan. Overall great experience.
12 February 2021 0:56
I went to freedom store today there was a issue going on in my account and sanket patiently understood the issue and helped me with my account I really appreciate the help and his service was really up to the mark and I am very happy and I will suggest people to deal with Stanley whenever you visit this store.
11 February 2021 9:52
Dishonest. Won’t honor the plans and prices as advertised online. Tried to force me into buying more accessories in order to process a valid discount.
05 February 2021 11:20
Awful service, lied to multiple times. Don't believe a word they say, there are better locations of Freedom avoid this one at all costs. Theres an older gentlemen who barks orders at his staff and they all jump. They often don't speak english around customers and we had to repeatedly tell the sales person to fix their masks as their noses were constantly exposed. No hand sanitizer anywhere in the store. Associate lied to us numerous times, made 5 trips to pick up one phone!
17 January 2021 15:35
Great services from Gurwinder.on top of the current promotions. He advised you the best possible plan with best available discounts
14 January 2021 22:19
Great customer service by Manpreet and Gurwinder. Really appreciate by the efforts they put to set up me and my family with new sim cards with huge amount of data according to my budget. Thanks
10 January 2021 8:02
Service is very good. Gurwinder and karanbir treats everyone very well. Customer service of both the guys is best.
25 December 2020 7:33
Gurwinder singh is an excellent rep. He explained me all the deals in a detail manner. His customer service is very good. Would highly recommend him
21 December 2020 7:12
The store is really nice. Last week my friend and I visited, the hospitality was really good and Gurwinder Singh sales representative was really helpful and explaining the deals properly. The store service is good.
24 September 2020 11:44
Kanwalpreet ıs a humble Andıç’ knowledgeable rep. I came to pay the bıll and wanted to move to another company but she hold me and ınfact o got 2 deals ınstead.best gırl
22 August 2020 2:32
Had a lovely experience at this Freedom with Kanwalpreet, She was of great help and answered all our questions without hesitation.
15 August 2020 1:48
The best store in terms of ethics and customer behavior and answer all questions. Thanks to Ms Kanwalpreet who responded to me with patience and excellent ethics.thanks for help me
15 July 2020 21:58
So I was searching for a new phone. And I came to this location.
The lady that helped me Kanwalpreet.

She is amazing and patient with you.
She wants to help
I'm so glad I came here!

Write a Review for Freedom Mobile



Overall Rating: