27 December 2020 8:49
Receive excellent customer service from freedom agent. She is very polite and answer all questions in professional manner.
19 February 2020 2:14
Friendly employee, harpreet helps me with my problem regarding my plan and she didn't give up until we finish solving the problem with my plan.i highly recommend her and this store to everyone.
06 January 2020 5:17
Service at the kennedy location is very good subhir and karam salute to you guys excellent service
05 June 2019 20:00
Really impressed with the customer service. Sales lady manpreet kaur actually helped me a lot in getting the best deal for my Xs max with the promotion code.really appreciate and will definitly recommend.
02 June 2019 22:55
I had to post a review of the very dissatisfactory customer service I experienced at this store in addition to a level of trickery and scam.

I had come into the freedom mobile at this location to upgrade from a note 8 to a note 9. I was told there was 1 in stock and that I would have to pay off my previous tab of $400. I was okay with that which made sense and then I was also told I would have to change my plan to a newer plan if I wanted to upgrade. I did not agree to this and left the store.

I then went to the Freedom Mobile at Woodside Mall and also attempted to upgrade from a note 8 to a note 9. I had to pay off my tab of $400 but I could keep my current plan and will not need to switch inorder to upgrade. How is it possible going from 1 freedom mobile to the next the conditions to upgrade your phone changes due to people trying to trick or scam you.

This location at Kenbrae Plaza is a scam so your due diligence before entering into any agreements with them.
18 May 2019 17:35
This is the first store that come in my mind if I need something for my phone. Great Customer service and very friendly environment. Definitely recommend it.
23 March 2019 7:33
Staff very friendly and helpful. Their employee Ms. Harpreet answered all my questions and cleared my doubts. Thanks.
19 March 2019 0:04
Harpreet provided me with amazing customer service took her time to understand my needs.
Keep up the good work Harpreet.
07 March 2019 21:35
Been a year later to this location, new staff very helpful and friendly. I recommend if you want to save your time and money this place is the right place. Thanks to harpreet who’s saving my hundreds of dollars.
03 March 2019 20:38
All stff membrs are good nd hrdwrkng they explin ech nd evrythng to their coustmrs. I m satisfied wid their coustmr serivce.
01 March 2019 18:52
I met Harpreet at the store. She took time to understand my needs and did everything in her control to get me the best deal possible. Thank you for amazing experience.
25 February 2019 17:54
Exceptional service, supportive and dedicated staff members, deals very nicely with the customers. I met Harpreet kaur on my last visit to store and she helped me very efficiently.must go there
20 February 2019 19:02
Staff is so dedicated. The staff lady at the front harpreet kaur is so supportive and helpful.it was a great experience. Everything was explained and carried out very professionally. Great job
18 February 2019 15:50
Amazing customer service and excellent staff. I dealt with one of their staff Harpreet Kaur. She offered me with the best deals possible and helped me in every way. Great experience must recommend others to visit.
18 February 2019 6:43
No doubt staff is very dedicated towards their work, they give full attention to the customer nd specifies details of all deals, i have a wonderful experience with them as i bought a iphn XS from the store, gave me on discount as well as they could be.

Write a Review for Freedom Mobile



Overall Rating: