17 December 2023 1:00
They were helpful in setting up new device and explaining the new plan. They didn't have the phone I was looking for but was able to have it transferred to them and I had to pick up at another location. All in all a decent experience. Would have been nice if they had more staff working on boxing day however to speed things up.
28 October 2023 5:48
I just updated my phone and got a better plan, Navkirat was a great seller, helping me with everything I needed.
22 October 2023 3:42
Terrible support from Freedom. The person in the store can not help you with anything. They will tell you to call customer service, who will tell you to go back to the store.
Good luck.
27 September 2023 4:54
Navkirat at the Townline location was extremely helpful and fast. He made upgrading my phone a great experience!
22 May 2023 15:12
I went to freedom mobile today in oshawa and the gentleman working there helped me alot today. He was very helpful. I would recommend going to them for cheaper rates.
28 February 2023 2:51
The gentleman at the freedom mobile store was knowledgeable, friendly yet professional.
Thank you.
25 January 2023 23:21
Very happy with the service I've received that every question that I've asked was answered the employee was very professional and very easy to communicate with he was very polite and respectful as well. I would definitely come back to the location and I would definitely have people come use the same provider.
27 December 2022 11:43
Vikas is very courteous and helpful. I went to the store to buy a trade up phone and he made the process very seamless.
18 December 2022 5:34
Professional, knowledgeable and listened to my needs. Will be going back for any other mobile purchases/ upgrades.
06 October 2022 4:40
Went at the end of the day and received the best service. I had to wait to switch my phone and update it for it to work, and Vikas was very kind and nice!
25 September 2022 5:58
Vikas is just amazing! He was helpful, explained everything well and was super patient. If you live in Oshawa I highly recommend going to this location at Kingsway. Avoid the Oshawa Centre at all costs! The service there is horrible.
11 September 2022 9:20
Vikas was surprisingly patient with me. It was already past his closing time but he still offered to help which resulted in an upsell. Good customer service and an excellent sales man. Keep it up mate.
11 July 2022 5:10
This is my favourite location, the employees there are very nice and patient and so responsive and helpful even over the phone. I am really happy with choosing this location.
14 April 2022 7:32
10/10 professionalism. Vikas has great personality, very positive individual thank you for the quick and easy service!
28 March 2022 5:55
This is my second time dealing with this location and they are amazing. Navkirat is so professional, knowledgeable and polite. He answered all my questions helped in choosing what is convenient to my daily usage, he was really very patient even after I go home and called to clear something he was so responsive and helpful. I am really happy with choosing this location.
13 March 2022 4:09
Vikas made it very easy and helpful getting new phones for me and my wife would recommend this place to anyone looking for phones
25 February 2022 6:06
Wonderful customer service, knowledgeable, polite, and took the time to answer all my questions. Rates were very competitive. Vikas was awesome to deal with! Great person and would highly recommend dealing with him.
15 February 2022 7:54
The Guy working there was very nice and He was patient with us and explained everything to us so we could understand everything. I will let everybody know where to go.
30 August 2019 22:13
First of all I felt like I'm in a place that does illegal activities. You have to knock for the employee to unlock the door and than the employee locks you in the store. This is not a bad neighborhood in the least. No reason for locking a store that is open. Than after taking my credit card employee calls someone and is speaking a different language. Don't trust them and will be keeping a close eye on my credit card statements as a result of going here. Seems pretty shady place to me.
11 June 2019 20:07
Amazing customer service experience. Better technical knowledge, I highly recommend going to this location.
11 May 2019 11:25
Locked me in pushing a flagship phone I really didn't want. I actually had to get the door unlocked to leave

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