14 December 2023 1:56
JASKARANN! EXCELLENT SERVICE. EXTREMELY POLITE AND HELPFUL I WILL RETURN AND SEND OTHERS HERE THANKYOU
30 November 2023 3:00
I had the best experience here today! Jass went above and beyond. His customer service was like none other. This is the only Freedom location I will come to from now on!
16 November 2023 6:20
Freedom Management PLEASE NOTE this excellent employee! My husband needed a new cell with Freedom our Provider. Employee Jashakaran was EXCELLENT in every possible way.customer service and customer experience. Tech advice and tech help! He gave us so much help to set up hubbys new phone and transfer and was so amazingly courteous to the point my disabled husband who is 55 and with a back injury Jash offered him his chair to sit while we waited for all the transferring to be complete. This young man was so patient and kind! We deeply appreciate his knowledge and detailed explanations of how our new billing would work as well as the new phone and the upwards of 40 minutes it took to complete all of it. Freedom should be really proud to have this man representing them! Thanks again Jash!
15 November 2023 13:44
An amazing experience today getting my new phone and tablet. Customer service is beyond exceptional. 100% will be back. Do yourself a favor and go to this location
14 November 2023 16:31
Jaskaran, was awesome. So helpful and took the time to help set-up the phone. Thank you so much!
06 November 2023 20:58
Jass was very pleasant, made my day with the kindness he offered! I left super happy with a new phone and was offered a promo for being a long time customer. Great experience!
29 August 2023 22:16
Jthaskaran this person is very wonderful very helpful knows how to handle customer and make them happy.i am very happy. Thanks
27 August 2023 1:45
JASKARAN was super helpful. He upgraded my phone at no cost and in the process also saved me money on my monthly plan.
30 June 2023 3:08
Went to freedom to get a replacement phone good service courteous in and out quick got my Motorola phone
24 June 2023 6:25
Jaskaran! Excellent service, he transferred my data and handled everything by listening calmly, I would love bringing more people thank you
06 June 2023 5:44
Jaskara at the Guelph store was a phenomenal help to me. He is so patient, recommended the perfect solution that fit my needs perfectly. He listened and really knows his stuff. Transferred all my stuff over for me too. Perfect!
02 June 2023 8:13
Knowledgeable and friendly staff. Great selection of phones and no upsell pressure. Wide variety of plans that are good value for money. No issues with asking for help to set up my new phone and transfer files from my old phone to the new one. Glad I switched to Freedom and I plan on being a long term customer. If you get the chance, deal with Jaskaran!
23 March 2023 11:11
The guy yelled at me and wouldn't let me in because I had service dog. I told him he can't deny service and he said he didn't care.
10 January 2023 16:34
Great service from Jaskaran in Guelph.
He took the time to clearly explain everything. Highly recommended
23 December 2022 4:31
The store at Willow shuts down for 1 to 2 hours every afternoon! Why so Long? Why is it that a new person is working there everyone?
14 November 2022 16:44
This location is the worst location Freedom Mobile provides. I just went to pay my bill and they tell me they're not accepting bill payments today what is up with that? Half the time I go to this location. The store clerk is on break, with the door locked. Sitting behind the counter. Or outside the store inside his car.
06 October 2022 9:59
Very very bad customer service the guy he's working there like uncomfortable his never accept me when I go there he's never good face his answer is very bad he speek anather language with coworker and dont go at this please freedom company is good this boy is not for work at all

Write a Review for Freedom Mobile



Overall Rating: