16 October 2023 5:41
Jash was very helpful and recommended the correct phone and plan to us. Would definitely recommend
03 September 2022 5:18
These guys are phenomenal help me always every time whenever I come to this store always makes me happy no doubt Mohammed and Jash are very good always recommend this store 10/10
02 September 2022 21:45
Amazıng store Mohammed ıs perfectly Good he always helped me and my famıly comıng to thıs store almost a year now best store Thanks Mohammed
29 March 2022 8:57
I went there today to get a chip since I'm international student. Mohammed was such a sweetheart. He patiently explained everything to me and help me though all. 10/10 for customer service.
06 February 2022 13:13
Happy to come to this store Mohammed helped me to get a phone after 8 years now. I'm 70 years old now he help me patiently and explain everything glad to walk in this store
31 January 2022 22:49
Excellent and engaging customer service. Mohammad is an excellent guy, explained everything well and provided me with a good plan and phone. My experience was phenomenal and I would prefer everyone to visit this store for any mobile services.
25 October 2021 16:14
This is a very friendly store to purchase a new phone or data plan, I got help for evrything with my new plan and phone, thank you so much, Mohammad for helping me throughout the process and choosing best for me. I really appreciate it. Good luck!
19 October 2021 16:14
I came to take iPhone 11 from this store Mohammed helped me very well to setup and get a good plan, loved his professionalism and sincerity due to language barrier still he managed me to explain the plan and as well setup the phone for me must visit to store and ask for Mohammed.
Thanks
19 October 2021 2:03
A great service. I visited 3 freedom store just to port my number in freedom but everyone denied and said I have to go for new number because of my bad credit.but here at here when I met Mohammed a great personality helps me a-lot.an awesome experience I recommend everyone
09 October 2021 21:47
Amazing store spoke to Mr Mohammed he help me along for finding me a good and along with that customer satisfaction is top notch.
06 October 2021 0:32
Great and welcoming service from MR MUZAMMAL ALI got me a new phone and a great plan helped me to setup my new phone very courteous and professional staff. Thank you for everything.will recommend store and store rep100/100
03 October 2021 0:56
Had an amazing experience with this gentleman Mohammed came here for upgrade he was very helping and kind to explain the plan and gave an amazing deal on accessories makes use you defiantly come here
29 September 2021 21:29
I came in looking to get my new phone fixed and when I came in Mohammed was able to troubleshoot and fix the problem in a calm, stress free, and professional manner. Surprisingly my phone was fixed faster than when I tried to do it myself which was 3 hours at home as opposed to just under an hour at Freedom. Really appreciate the customer service that was provided today. So grateful for Mohammed’s support today.
14 April 2021 23:25
One of the best store, came new to canada Mr Mohammed me to get a new plan and help me getting a very fancy number too. Gave some suggestions for new comer. Much apprieated of him. Thanks Mohammed
19 March 2021 17:55
Must visit to this store Mr Mohammed is really amazing guy, he was closing the store and opened the store again for me to give me a phone, really humble and gentle explained me a plan and hooked up with a brand new phone. Thanks Mohammed hope you are reading this Thanks once again
27 November 2020 22:24
The rep named Mohammad was really helpful and was able to give me the lowest deal possible saving me at least 170 bucks for the new Samsung Galaxy S20 FE 5G. He waived the 20 dollar activation fee + given me extra 150 dollars credit due to delay of getting of phone + digital discount. Instead of me paying 60 + tax for first 15 months, I'm only paying 55 + tax, then 60 + tax after 15 months. Really friendly guy who assures you he will satisfy your needs after you leave the store.
22 November 2020 22:41
Came in trying to get a new phone and Mohammed was really helpful, let me use his phone when mine was about to die and was very professional and nice to talk with
21 November 2020 21:03
I'm 68 years old and I was fed up with my old phone this gentleman Mohammed helped me to get brand new phone at very good plan price and gave a good discount on accecerioes, not also that he helped to set up the phone and all the other stuff that is needed. I'm very pleased with customer service and the amount professionalism he have. Must visit to this store
05 November 2020 20:01
Mohammed was really amazing, gave me new phone on best plan. Please makesure you visit this location for best phones and plans
02 November 2020 21:51
Great deal from muzammal got me a phone all the way from Hamilton blessed to have sales rep like him will recommend this store and store rep 100 /100
02 November 2020 8:31
Mohammed! Amazing was very helpful with the phone I purchased! I Always stop at this location for an upgrade.
16 October 2020 1:50
I have a really really bad experience from this shop.one of your customer agent Muzammal ali cheated me.i came to this shop for taking new iphone.i was using freedom prepaid sim before.but this agent ask me to take new sim because he said they cant change the prepaid sim to postpaid.i feel cheated when i talk to freedom customer care officer because they can easily change the prepaid sim to post paid within seconds.i took new iphone with new sim because he instructed to take new one.now i cancelled my old number and i am using new sim number.because i dont want to use prepaid and post paid sim at a same time.i am not a business man.i am just a international student, working hard for paying tuition fees.customer never wish this kind of experience from any customer care agent.i donno why he did this to me.may be he can get merits when customer take new sim number.but customer satisfaction should be the first priority.i asked him so many time how can i use the same number.but he said that i have to port some other network provider and i need to come back.i was a fool.because i trust him.i didn't check with freedom customer care officer.i really want to make a complaint against him.i have a loss of 100$ when i take new sim number.most important thing is that my old number was really special to me.please guide me to register a complaint against him.he never do this to any customer anymore. #$@#$@$@$#$$
10 October 2020 15:49
Mohammed was amazing help me to port my number from Rogers and gave me new deal with phone. Have good knowledge and professional
04 October 2020 12:45
Great experience and customer service from muzammal and wasi really helpful guys helped me to set up me fone and gave me a great deal on accessories.kudos guys long way to go will definitely recommend the store and store reps.
03 October 2020 21:58
Great help from young gentleman Muzammal Ali helped me to get a new phone and an amazing tablet for my child will recommend store and rep very warm welcome.
03 October 2020 2:13
Was completely frustrated with my phone dropping calls, I went into the store and Muhammed helped me get my phone running properley. Thanks Muhammed
20 September 2020 13:53
Great customer service by Muzammal 100/100 hooked me up with a new phone and a Samsung accessory bundle amazing deal
17 September 2020 20:15
I have a really really bad experience from this shop.one of your customer agent Muzammal ali cheated me.i came to this shop for taking new iphone.i was using freedom prepaid sim before.but this agent ask me to take new sim because he said they cant change the prepaid sim to postpaid.i feel cheated when i talk to freedom customer care officer because they can easily change the prepaid sim to post paid within seconds.i took new iphone with new sim because he instructed to take new one.now i cancelled my old number and i am using new sim number.because i dont want to use prepaid and post paid sim at a same time.i am not a business man.i am just a international student, working hard for paying tuition fees.customer never wish this kind of experience from any customer care agent.i donno why he did this to me.may be he can get merits when customer take new sim number.but customer satisfaction should be the first priority.i asked him so many time how can i use the same number.but he said that i have to port some other network provider and i need to come back.i was a fool.because i trust him.i didn't check with freedom customer care officer.i really want to make a complaint against him.i have a loss of 100$ when i take new sim number.most important thing is that my old number was really special to me.please guide me to register a complaint against him.he never do this to any customer anymore. #$@#$@$@$#$$
01 September 2020 18:47
Great customer service from Muzammal helped to get a new plan and a phone very warm welcome new management took this store over will recommend store and staff highly 100 really happy with service.thanks
21 August 2020 1:06
MuZammal and Abdul helped me to get a new plan and were very helpful. New management best experience 100/100 will definitely recommend this store.
19 September 2019 20:18
This wite boi named sean helped me get a steal of a deal yo. 5 stars, altho other customers had some loose screws up there.
14 August 2019 15:05
Sean provided me with good service for my phone. He is very accommodating to all customers who comes to the store
19 June 2019 10:41
A man named Archit Mehta helped me out today and I must say he had such patience with me, showed all the discounts that are currently available and was able to help me out with specific plan details. He knew what he was doing and was able to keep the store running smoothly. Amazing place, amazing company, amazing people working there. Would highly recommend!
16 March 2019 13:28
The workers in Freedom Mobile are very very smart! One lady helped fixed my phone when it refused to turn on for free!
23 December 2018 23:43
Staff is so much helping and caring. Deal very gently to all customer and they gave a good service to all customers.
13 December 2018 15:30
Very good service, helpful, caring, honest.always provide a great customer service highly professional employee yashneet and tarun.

Write a Review for Freedom Mobile



Overall Rating: