FreshCo

Clean store. They offer a lot of different foods than you’d see at other grocery stores. They carry a lot of ethnic foods and spices. Even their frozen food section had a lot of options I’ve not seen elsewhere.

Location in Findlay Creek. Good selection of fresh produce but often items are out of stock. Very good selection of international food. Parking lot is too small.

I really love this store. It is always neat and clean and the prices are great. When you need to make your budget stretch, this is the place to go. Their fresh produce always looks healthy, and their staff have always been friendly.

Too many stupid people there. Shop like they drive. Almost as bad as Costco. Mindless zombies, pay attention to your surroundings!

They are refusing to accept SCENE+ card or any offers!

The cashiers say there is an IT problem so they can't & won't scan you SCENE+ card. They are also not accepting their $10 in SCENE+ pints coupon that is in their flyer by saying it's an IT problem so they cannot accept it. #FRAUD #SCAM

Nice sized freshco. Large and fully stocked produce section. Super fresh and stocked bulk snacks ie. Nuts/jubes. Friendly cashiers

The staff is amazing and helpful one thing that would be nice is wifi. I have all my shopping lists on the apps spit makes it hard not having access.

I shop at this store only because it is close to me and because they price match. Their produce is mediocre most of the times; other prices are average. My biggest complaint is that you cannot get wifi except near the front door, making price matching virtually IMPOSSIBLE. Why advertise if you cannot do this? Today I had to leave my groceries at the cash, step outside to get internet, and come back in the store to do the price matching. Unfortunately this held up a bunch of people in line. I spoke with the manager who said they are “working on it”… it’s been like this for years. About two years ago the store did some thing to improve the Wi-Fi, and now it’s worse than ever. Can’t help but think it works in the store’s favour to discourage people from price matching. VERY FRUSTRATING

All out of "lost leaders" listed in the flyer and the acting manager did not have the time of day to talk to me. No rain check is unheard of but they didn't offer me one. My last visit to that store as many items are of iffy quality also.

Freshco is anything but. It's not a great grocery store, the produce in particular is pretty weak, but it gets the job done, and it's convenient for those of us in Findlay Creek.

SEP 2020 **they have changed their price match policy and now only allow matching from WalMart, No Frills, Food Basics, Giant Tiger and Real canadian Superstore at this location****
Carts are free. This store is OK. Frequent, weekly sales on lots of junky and processed snack foods.chips, sport drinks, frozen meals etc. Produce, meats and cheese are always a 5/10 for quality and freshness. If you want to be sure to get a flyer item I recommend going the first day because they often run out quickly! They do price match but exclude several stores (see photo). A good place to stock up on sale/processed items then head off to another store for your produce, meat and cheese needs!

Awesome prices, customer service and location.

The Bank Street store used to be good 4 years back. The cashiers and the manager were helpful back then. Hence at that time gave the store 5 stars. Over the years the customer service and the produce have gone downhill. Understandably due to the current pandemic situation things have been tough and everyone is managing their best they can, but a store which supports an entire community should at these times gear up with better customer service. Most of the time the reps inside the store have no clue where things are and many times I have pointed out that there items on the shelf especially meat and produce items which are displayed on the shelves way past their expiration dates. Hence bringing it down to 2 stars. Let’s see whether it improves or goes down to 1 star.

Horrible service. Cashiers are rude. Got one today at 5: 45 and she was throwing my stuff on the belt. No thank you for coming in. Gave me my receipt with no eye contact and no thank you. Very rude. Was more worried about her plans for after work.

Don't like the new open concept. Makes the place look very cheap even though the products are same price as any mid tier supermarket. New automated self-serve are good addons that somewhat solve hectic long lines during peak hours. The place carries multicultural products which is a big plus. People working there are very nice to deal with.

It gets a 4 star for pricing
But it lacs diversity and the meat is.lets say of regular quality
Dont forget to bring bags because they dont have platic bags anymore but they will sell you enviro friendly bags at 25 cents each

The staff are improving even during the pandemic I asked the stock person if they could help me find something and they did and even though it took a little bit they stayed on it until we found what I was looking for which is a great improvement before they told me they had no idea and walked away now definitely a improvement I go there more often just because of improvements in cleanliness and staff willingness to help clientele

Nice selection of goods, some of the produce is touch and go so you really have to check it before buying. The aisles are clean and it’s well stocked. The lines can get a little long so if you’re worried about Covid or have someone who is prone in your household just do what I do and come during the day (weekdays) or later at night to avoid the lines. Saturday and Sunday tends to be very busy so I avoid those days. Love that they switched from plastic bags to reusable, also don’t forget your mask.

Please disinfect carts
at the cash the cashier told me to come ahead, I said no, I responded you need to clean the belt.so she the cashier spayed down the belt and told me go ahead. I responded you need to wipe the cleaner off, then I went ahead.the parking lot requires trash containers theres trash in many carts at there area and garbage on the ground
please clean your parking lot

My favorite place to buy groceries, especially produce. The prices are very competitive and the fruits and vegetables are fresh.

It seems a little better this time. The store had a better selection of fruits & vegetables. They looked a lot fresher then previous visits. They could of used more cashiers because the lineups were very long.

The recent produce area renovation is great. Huge selection of frozen goods. Staff are helpful when you need assistance.

Dirty.staff didn't know where to find things.cashier paid more attention to her co-worker than to me.won't be going back

Costumer service at at this freshco is really bad you get no help at all even when they see you are disabled cashiers are not very pleased at all this place uses to be better but not now i use to get my groceries here for about 150 for less I now pay 200 plus for the same stuff

Good prices on meat and produce. Not a lot of choice at times. Big box/low budget feel. Friendly staff. Be prepared to walk the aisles to find things. Bag your own groceries.

Best prices, especially for staple items. Produce is not bad - it's always clear what had just come in, and is fresh in displays in the aisles. For the price and convenience it's my favourite grocery store. I hate huge grocery stores, but the size of this one is perfect.

Freshco is wonderful. Selection is OK. Quality is good (as long as you pay attention when you pick some stuff). And price is great. Definitely let's you stay in your budget if your not picky about brands.

Honestly not much to say. They are crazy cheap. Wife and I spend probably 100-200 less on groceries here then when we shopped elsewhere. Some trade off. No butchers or Bakers and you bag your own stuff but other than getting to feel young again by pretending to be a bag boy and not getting ready cut deli meats I can survive the trade off for better prices.

I feel sorry to the staff because a lot of floor cleaning at the store because of our wet boots But still up and smile to the customer and how we are today. Big thumbs up!