26 September 2023 15:01
If I can give zero I would. Not at all knowledgeable staff and so ignorant of their job. I took my new phone with pictures from our wedding abroad, honeymoon travels and memories captured with our loved ones. All I asked was to keep those and to transfer my old phone data to it. And what they did was wipe out totally ALL THE PICTURES AND VEDIOS from the new phone!
I clearly explained to the guy there who took on my order. That I NEED those pictures and to make sure to keep them.
They kept my phone for 2 days saying it kept crashing and finally to pick up my phone with ZERO PICS AND VIDS.
They made ZERO effort to recover our lost pictures and the memories we captured.

We will be sueing this company at small courts soon. They will have to pay compensation for this. Or else they can contact us to recover our pictures by all means.
Don't go to these people. Half educated people running a tech store.
12 September 2023 12:30
Amazing phone repair! My iphone xs was water damaged, wouldn't turn on and it was never backed up.the last 3 years of my life were on that phone (my daughter was born, two puppies, and so many other good memories). They were able to restore the phone after 24 hours and I was able to transfer everything over to a new phone!
10 September 2023 6:24
I went there today when they opened. I had to get a lens replaced on my iPhone 12 they looked after me right away. Perfect Repair thanks guys you’re the best as always Steve.
09 September 2023 10:54
The staff at the Ajax location are polite and courteous. Took my cell phone in today because it was infected with a virus. The man at the counter cleared it out for me after a few minutes. I asked him what was the charge and he said don't worry about it. They have my future business going forward.
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30 August 2023 19:00
Handled my cell phone emergency within hours before my flight out of the country. Fixed the entire thing and threw in a protective case.
Would recommend their services.
27 July 2023 19:00
So happy that my phone got fixed immediately. I had a broken phone screen and was offered a good deal and a screen protector free of charge. I went there at 10a when they opened and went back 1pm to get my brand new-looking phone.
Thanks Faisal for the smooth process from start to finish!
27 June 2023 18:59
My Mom went in to Future Tech this morning to get a new phone. She had Faisal assisting her in her purchase. He was very helpful, and spent time explaining everything to her.
He was very patient, kind and thorough. She would definitely recommend Future Tech (and Faisal) to anyone looking for great customer service. Thank you Faisal,
She will definitely be back in the future!
16 June 2023 14:33
Data saved phone fixed rapidly
Worries over
Legal case saved the day
Recovered Valuable evidence
These guys are real heroes
07 May 2023 19:14
Myself and my whole family have been coming here for years. The staff is so amazing and kind. An ajax staple! Will always recommend to everyone
01 April 2023 2:35
Saleem at Future-Tech Canada was a pleasure to communicate with. They quickly provided the best quotes the night before when I was looking around for a battery replacement for my sons iPhone from several companies and took the time to explain what would be happening when we took the phone in for service the next day with a turn around time of 1 hour. A+ service we’ll definitely be back.

Thank you so much for the great service Saleem.
27 February 2023 22:18
I had a great experience with future tech service.there staff is too cooperative and helpful.they are amazing
21 February 2023 2:00
So I came in today to get my iPhone XR speaker fixed the man said I can clean it for you for 30$ but if that doesn’t work I will replace the speaker for you for 80$ so 110$ in total thats an outrageous price, but he was a nice person…
30 January 2023 14:42
Awesome service! The people are so kind and professional, and their prices are phenomenal! I’d never go anywhere else. Thank you for all you do!
29 November 2022 23:59
Great first experience. Replaced a battery in an apple airpad. The guys seemed very honest and not pushy. Overheard a conversation recommending a customer to use their warranty. Would try them again. Prices also seemed fair.
28 November 2022 22:45
Two times in the past when my phone was mashed up, the team always fixed it and made it look brand new. Best place to go for repair.
16 November 2022 16:34
They sell broken refurbished phones and tell u it’s new. Only had problems since I bought my iPhones here. Sent it in to get “fixed” and nothing changed. Save ur money and headache in dealing with them. Wasted over 2 grand I will never be back!
06 October 2022 8:21
Salim and Mr. Patel are absolutely amazing. They genuinely want to help you resolve your tech issues. They never impose and are completely honest and upfront. They certainly know how to care for their customers and provide exceptional customer service. I highly recommend them. They have won a customer for life!
23 September 2022 11:59
Absolutely outstanding service delivered consistently and with a price point that is very reasonable. Would recommend to anyone.
08 September 2022 21:54
The owner helped my friend locate his lost phone. 100/10 for them being so helpful and kind in retrieving my friends phone. Thankyou so much to the owner of this store!
24 July 2022 9:10
Had an amazing experience! The people who work here are so incredibly nice and thoughtful, they took great care of my phone and fixed it up amazingly. I came in because my phone was cracked and the charging port needed a clean, when i came back to retrieve my phone (after only an hour and half) it looked almost brand new! They also threw in the screen protector for free. Best experience ever i highly recommend coming here if you need any repairs.
18 May 2022 4:39
This place is a scam. I suggest you dont buy a phone from these brown boys. They know how to screw people over. They sell second hand phones for almost the same price as brand new
10 May 2022 22:26
Really good deals, very good selection of cases and very competitive prices too. All in all good experience with them. Definately recommended.
18 April 2022 7:33
THEY SELL STOLEN MERCHANDISE! This shop receives stolen merchandise (laptops and more) then wipes (which is illegal without the owners iCloud login) & sells it. I know because it happened to me. Don’t support their business.
14 April 2022 7:29
The people here are super kind and accommodating. They have great customer service and awesome products. Really happy with my experience
01 March 2022 16:07
Very polite and helpful gentlemen working over there, bought a phoje f4om them abd they helped me transfer everything to my new phone. Highly recommended place to go for any tech needs.
22 February 2022 14:10
Went in couple of times before and the boys working there are so kind and helpful to us.
Best guys for any of your phone needs.
Highly recommended
14 January 2022 21:11
Good place to get your phones repaired and/or buy a used one. They will even transfer your data from old to new phone.
29 December 2021 21:37
These guys are great!
First I went to this store to get a screen repair for an iPad and a screen protector for the same. Fast and efficient service with great pricing. After a couple of more visits for various other minor services, I wanted them to swap a BIOS chip from a new PCB to a damaged PCB (hard drive).
They did an excellent job which enabled me to recover most of the data from the damaged hard drive. That was exceptional work. Thank you Future-tech. Keep up the good work!
15 November 2021 12:19
Best guys in the town.
Quick, efficient and reasonable.
High props to them for the work they do. Keep the good work going.
10 November 2021 20:04
Really helpful guys, helped me out couple of times in my laptop issues with minimal charges, bought a laptop of them then for an amazing deal.
Keep up the good work guys!
05 November 2021 0:23
I'm a senior who is not very tech-savvy. Have walked into this place three times over the past year or so, hoping they could help me with what were likely simple glitches. They were great and wouldn't let me pay them for their time. If I ever need to spend money on anything they provide, this will definitely be the place I (and my husband) will go. Such nice, helpful guys! Thanks!
28 October 2021 7:34
The personnel here are very friendly and helpful and will do what it takes to ensure that the customer is satisfied with their repair.
My phone needed to be repaired twice due to a faulty replacement screen and they were professional and understanding. I will definitely return again!
26 October 2021 3:20
I've been dealing with these guys since years, and know them like family, really kind and honest staff.
Gives best deal in town.
Highly recommended.
13 October 2021 3:45
Bought a phone on contract a while back and the phone was already having issues, took it to my service provider and they didn't even honor it.
Asad offered me to fix the phone as i was even ready to buy another one from them. Great service
Recommendable work.
Will recommend a lot more people to them.
11 October 2021 0:45
Get your phone or tablet fixed here! These guys are awesome, super fast and inexpensive. They really know their stuff, are extremely knowledgable and honest. You won’t regret using their services.
03 October 2021 23:08
First time customer; walked away impressed.
Today I took my iPhone 6s Plus that needed a battery replacement to the Ajax location. Patel replaced my battery in less than an hour. Great customer service. This must be a routine repair for him. He was so efficient. Highly recommended. Will definitely go back here again for any future repair needs.
21 September 2021 13:32
Really good customer service, staff knows exactly how to deal with people with tech problems. Thumbs up for the great work.
19 September 2021 22:28
Really good people helped me quite a lot of times with my broken phone screens, best prices and best guys around.
18 September 2021 4:18
Good store, good deals and the staff is really helpful and resolves the problem if you come across one with any tech needs.
19 August 2021 8:02
Good service, been dealing with them for years, best guys around with best deals for the phones.
03 August 2021 4:57
Good customer service and good deals on the phones as well. Bought Samsung Note 20 Ultra from them, and very happy with their amazing service.
31 July 2021 7:22
Called them over to check the price to fix samsung s10 lcd, very responsive and really polite over the phone, explained everything well beforehand and even gave me a free case.
Definately recommended place for phone services.
28 July 2021 13:01
Best guys around, really knowledgable and reasonable prices. Cheers, keep the doing the good work.
26 July 2021 17:28
Really helpful guys out there, helped me with my phone problem which wasn't charging and were really reasonable. Definitely recommending more people to them.
16 July 2021 9:51
Excellent service provided by this location. I have dropped my phone in the water and the earpiece was not working and even it didn't charged, had checked every store nearby and the prices what I got was ridiculous to fix it, took it to these guys fixed my phone in 1.5 hour and the charges were really reasonable. Definitely recommending all my friends and family to them.
09 July 2021 7:28
Went in to retrieve my data from my broken phone and the guys helped me out really well, reasonable and the service was quick, took them just couple of hours to do the job.
Definitely coming back to them for more of my electronic needs.
25 April 2021 22:43
Bought a phone from them, really happy with their service and found a really good deal on it.
Very reasonable prices and great variety.
07 February 2021 13:55
Been with them many times, and each time we go they are really helpful and nice to us.
They have been fixing our phones for years. One of the best place for repairs.
Will recommend more people.
20 January 2021 3:27
This place is AMAZING. They were speedy, efficient, and explained everything to me and answered any questions. I will be bringing all my electronics to them in the future and I'd highly recommend you see these guys for all your tech needs!
15 January 2021 0:00
Amazing service, knowledgeable and respectful staff, went to get some accessories and they had good deals going on throughout.
10 January 2021 19:44
1. I'm frugal and I didn't want to have to go and buy a new or refurb phone. These guys worked to help fix the broken LCD screen. No pushy haggling PERIOD.
2. It was $50 more than I expected to spend.and I could've driven the $20 to Markham to get it fixed cheaper. BUT
3.they got the job done in 60 minutes AND gave me a deal bc I wanted a screen coating and a new case, so that made up for the cost difference.
4. Overall a pleasant experience that would have otherwise been painful, time consuming and inconvenient. Barre none excellent customer service. Super happy my phone got a facelift:) This is how all cellphone fixit places need to be.

NOTE WELL: They have a 2 person in store limit, with a line outside bc of COVID measures. Tip- go in early when they open and get it done.hands down will use again AND recommend 100% of my small business clients and officemates to them.
03 December 2020 0:16
Came in to get a fix samsung s7 which was lake damage, the guy (mr. Patel) explained me well and did not charge me for the diagnosis and showed me options for a new samsung phone as the phone i had was completely fried and had to get another one anyways, Patel knew what i wanted and explained me well all the features for the new one. Great experience
14 November 2020 13:11
Went here a few days ago looking for a screen protector for S20 and not expected any help in the new covid world, the staff here, Asad, patiently explained which material of screen protector is good for the phone. At the end of the day it was not an expensive merchandise that I am buying but professional service was certainly provided! Highly recommended and will definitely go back.
10 October 2020 6:00
I called a few local Ipad repair shops and they were by far the most professional, quick response and fast turn around. My Wife's Ipad screen cracked, she uses her Ipad everyday for her business, so it was critical to get the Ipad working ASAP, Future -Tech provided that quick turn around at a great price. Friendly staff and a pleasure to do business with. I highly recommend Future-Tech!
12 September 2020 16:54
Great experience at this location, the team helped me with my Dell computer cracked screen and Iphone. Everything was completed with great quality and professionalism. Had a minor issue with my Iphone when the service was complete and they were able to take the phone back and fix the issue with no questions asked. I went back the next day with more business for my other phones such as screen protector and case. I will recommend Future Tech to my friends and family. Thank you Patel and Asad.

Ismail
11 July 2020 19:21
Absolute beauties working here. Always give me good deals when i bring in my broken phone.wouldnt bother with another shop, theyve been treating me great for years now
11 July 2020 1:20
Amazing customer service as always, Just lost my phone last night and came here to get new one, they could easily charge me 500$ but got a brand new phone for 200$ and guy helped me to set it up too thanks again for great service
07 July 2020 1:19
The people who own and run the store are Amazing! Always friendly and courteous and go out of their way to ensure that you leave happy.
I have been coming to their store for a while and have never once had a bad experience.

A huge shout out to Asad who went over and above to help me with some issues I had with my iPhone 8 plus. Outstanding customer service every time. Thank you guys!

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