Genuinely undrinkable tea. I saw how great the reviews are and I ordered a selection of green teas, both Japanese and Chinese. I am really confused as to the positive reviews, clearly the people reviewing have never had the authentic product because the teas are all extremely low grade, stale and tasteless. Truly undrinkable.
These are the most delicious teas I've ever tried. Particularly love Cream of Earl Grey, Masala Chai and Milky Oolong.all superb. The compostable tea bags are fantastic too. So happy to support a small Canadian company that hopefully won't be small for long ️
Amazing traditional Chinese teas and amazing customer service! I have found my new favorite tea shop:) Will definitely continue to reorder. Thank you for being the best at what you do and for bringing us the best tea. Sincerely, Jordan
I find the hibiscus-elderberry tea exceptionally delicious. I started drinking hibiscus because of its health-giving qualities and then learned that elderberries are very beneficial as well. I have been gifting this tea to friends and just purchased a big bag of it for myself.
I belong to the Matcha Green Tea Club and I couldn’t be more happier with the product and the service. If you’re a Matcha Green Tea Latte lover like me, you owe yourself a kindness, you won’t be disappointed.
Best Matcha tea I have ever tried! Reccomended it to so many people. Have been buying for years, and will continue to be a loyal customer. Excellent customer service, and excellent quality products.
I cannot say enough good things about this tea company. I've searched far and wide for the best teas and nothing beats Genuine Tea! The Cream of Earl Grey is divine. The organic peach apricot is absolutely delicious and the milk oolong is so unique and stunning. I also love how many certified organic teas they offer. It was the first reason I was intrigued by this brand. I recommend it to everyone!
If you're like me and feel a bit sorry for yourself if you run out of matcha, the matcha club will be your thing.
They deliver their delicious Kato matcha to your door once a month, so it's super-convenient. No shipping charges, either! I go through two a month, so I've got a double subscription. If you want that option and have any difficulty with it online, just call or email them. They're wonderfully responsive and helpful, and very speedy too.
The first bag comes in an attractive metal tin and you keep it for the subsequent bags. This cuts down on waste, fuel, and costs, so kudos to Genuine Tea for thinking about that.
I wish I knew about this company sooner! I was buying my tea from another well known company whose having some serious problems transitioning from retail to online and just got tired of the service. I was in search for something new. Stumbled upon some videos (Dragon’s Den) and thought I’d give them a try. I’m so happy I did. The customer service is amazing. Prompt response, very kind and helpful. Packaging is elegant, simple and informative. Most importantly, the tea is superb and of high quality. One of the best Japanese Sencha green teas I have ever had. Everything a Sencha green tea should be. This company is the real deal!
Genuine Tea checks ALL the boxes for me! I drink organic, loose-leaf, black tea daily and until I found Genuine Tea, I'd had a hard time finding a reliable source that was high quality, ethically/transparently sourced and Canadian owner/operated. Bonus: orders ship super quick to BC too. Highly recommend!
THE best organic teas, reduced packaging, fast shipping, incredible customer service - my new favourite tea company! You’ve earned a customer for life.:)
So happy I found Genuine Tea at the 2019 Toronto Tea Festival! Been drinking their Evergreen Peppermint Tea ever since. So delicious! I've tried others and they were good, but this one is by far my favorite! Hands down! My new favorite is the organic Turmeric Ginger! I drink it all day and all night?
Deliciously curated blends. I’m a black tea lover and have enjoyed them all, as they feature my preferred sources of India and Sri Lanka. Deliveries are fast and efficient.
I'm so happy to have discovered this tea company. High quality tea and great service. You will never be able to return to drinking grocery-store bought mint tea after you've tried their evergreen peppermint. It's wonderfully minty and I love that it's made with mint grown here in Alberta Canada.
My After getting Milk Oolong, I decided to order enough to last me a while. As well, I purchased some Iron Goddess, also an Oolong but making a darker tea. I drink one or the other, several times a day and find both of them perfect, depending on my mood. Will never return to the place I used to get my tea. From here the delivery is always fast and efficient and the tea exactly what I ordered. I love being able to measure tea in the morning and use it all day.
We love your tea! First had it at Kerr street cafe, then started buying it ourselves direct. The Cream of Earl Grey is lovely, and the Lavender Earl Grey is fun for a change too.
My wife is a big Earl Grey fan and first tried Genuine's "Cream of Earl Grey" at the Kerr St Cafe in Oakville. We asked where it was from and have been buying it in bulk from Genuine Tea ever since. The 500g bag of loose leaf tea lasts us at least 3 months.
Absolutely love their teas, and the 100% recyclable packaging and 100% compostable tea bags are great for the planet. The Earl Grey Cream and moringa mint are the best! My go-to place to buy tea.
I love Genuine Tea products. The sparkling iced teas are my favorite - they are very refreshing and I like the low sugar content. The herbal teas have great variety and I enjoy trying them out - I have not yet tried any that I would not order again. I highly recommend Genuine Tea products.
I've been serving up delicious drinks using their matcha & turmeric microground for a couple years now. I've also used their tea for iced teas and they've always been great. Also, the crew at Genuine Tea has always provided fantastic customer service.
The most affordable Matcha out there! I subscribed to the Matcha Club and it's the best thing ever. They offer decent quality of matcha at a discounted price, and send you a refill every month after with free shipping!
Though, I wish there was a subscription option for the ceremonial Matcha too.
My go-to for ordering tea online. Awesome people, great website, and of course fantastic tea. Their organic Dragonwell is my absolute favorite tea ever. I could (and often do) drink it all day.
BEST tea I have had in a long time. Their Imperial Jasmine Green Tea is by far the best jasmine tea I have tasted-amazing quality. Their shipping is always so fast too, I usually get my order the day right after!
LOVE Genuine Tea! I run a small business and they helped me opened a wholesale account in a very timely manner. No crazy minimum order quantities and they always pack everything so fast! Customer service is always friendly. Love their mission and will continue to be a loyal customer & partner.
The highest quality tea i have purchased to date.i love how transparent they are about their supply chain, and the fact that it is run by a family! Orders are shipped in a timely manner, and there is usually a good deal going on if you know where to find it.i can't reccomend this place highly enough.
Best earl grey tea I have ever had. Cream of Earl Grey is a must try. I absolutely love this tea on its on or with some steamed milk and French Vanilla Creamer combined. The company has outstanding customer service. I reached out to them in regards to one of their teas and the owner got back to me almost immediately. The tea bags are also biodegradable which is even more reason to purchase their teas.
100% recommend. Not only is your customer service impeccable but the tea you provide is delicious. I initially bought a 35g bag of Organic Darjeeling - I loved it so much I ordered the 500g bag immediately after. I will be looking to continue purchasing from you in the future. Thanks again!