They serviced our Rav4 and charged us $1500 for maintenance which included replacing our brake pads. Here is where they effed up. They did such a bad job of fitting the new brake pads that within 3 weeks/2000 km, the new brake pads started to come off, making a weird sound, scratching the rims of the tires! We had to take it in to a mechanic shop to have the screws tightened.
Surely an authorized dealership can be expected to do something as basic as brake pads correctly! They can let their interns train on my car, but supervisors need to check ALL OF THEIR WORK. Cars are a matter of life and death! UNACCEPTABLE!
Georgetown toyata is a place every one should go if you are looking to get a new or use car, the customer care is perfect especially Osman and Bradly you guys are the best. I look forward to do another business with you in few years. Thank you so much I love my toyata CHR 2021.
I will recommend to all people to book your Toyota hybrid vehicle at Georgetown Toyota. Because I booked my one in the monthe July beginning and I got my Toyota Grand Highlander XLE Hybrid 2 days ago. Moreover, I come all the way from Alberta to Toronto because in Alberta Toyota dealer they are not providing and bill of sale when you booked the car. They said when vehicle comes you have to pay that day price but at Georgetown Toyota they gives you bill of sale whatever the price overthere you just have to pay that one instead of current price. I really thanks to Nick Hancock who arranged and manage all those thing (Billing documents, Transit Permit etc) so that I don't have to wait at dealership.
An overall great experience with the buying process. They treated me well and did not push me into buying any add-ons! Thank you Bradley for being totally transparent with our vehicle purchase and giving us a very good price in contrast to other dealerships that were marking up their vehicle prices.
Irfan was super helpful and very professional. He's kept me up to date while my order progressed and worked with my crazy schedule to get me into my new car. Definitely recommend you go see Irfan for your next Toyota!
Went to purchase my first car, and as soon as I walked in, everyone there were all very nice and helpful, Marco Pereira greeted and helped me find an SUV that was reliable, affordable and good on gas and quite spacious for my move to college and for future uses. Marco also took the time to show me all the buttons and advanced technology that the RAV4 provided and how to work it, where everything was, etc. I love my SUV and I’ve yet to experience much more travels with it! Very much recommend!
Thank you Marco and Usman from Georgetown Toyota for the amazing customer experience! I just picked up my 2023 Rav4 Hybrid SE, and I can't wait to drive it for many years to come!
It’s hard to articulate mine sincere appreciation to the sale person (Mr Kevin Yu) and the finance manager (Mr Usman Yousaf) who made the process flawless. They not only provided me exceptional customer service but also enlightened me the potential avenues to achieve my target easily.
I highly recommend this branch to go with if you wanna buy the car.
Super happy with the car! Marco went above and beyond to make sure that I got a top notch product. He was super helpful and made the process easy. Would recommend this dealership if you are looking to purchase.