06 November 2023 10:52
Been to this clinic a few times when my family doctors clinic was closed and it depends which doctor you get. There are a few that work there and it’s usually one or two doctors per day. My favourite one was this elderly doctor with a pride pin. He really knew his stuff and got his patients what they needed very quickly, so there wasn’t a wait time.

I had issues with another doctor there who didn’t prescribe me the generic brand for antibiotics (which would be covered with my OHIP card). And I went to him about having to pay after going to the pharmacy and he wouldn’t do anything about it. But all other times I’ve been to the clinic it’s been fine.

The receptionists are extremely nice. Usually the one on the left admits patients. I think the receptionist on the right mostly does admin work.
16 October 2023 13:39
Dr. Seifred is amazing to work with and is fun and lighthearted, listens to patient concerns and provides exceptional care!
11 January 2023 17:03
I had been on quietiapine for 5 months and the Dr Elliot gave me a whole different medication and with instructions for a high dose and did not give me my.medication I was on and couldn't sleep or take time.off. This is the second time he has switched medication without telling me with an arrogant little man complex to boot
31 December 2022 12:18
I have tried for 3 days now to get ahold of this walk in clinic as they didn’t send my daughter antibiotics to the pharmacy. Between me and the pharmacist no one has been able to reach them for 3 days now after continuous calling
11 December 2022 2:20
I have bad memory and have been using this pharmacy for a while and I've always been treated well and the staff is very informative.

All pharmacies should be like this.
07 December 2022 0:11
The secretary was extremely rude. Even though we were the first ones in line when the opened, because my child had a cough we were required to wait in the car while they took all the other patients behind us. (My child had a negative covid test)
Highly recommend you go somewhere else.
09 November 2022 11:55
Worst clinic ever…. The doctor was so arrogant and overbearing manner to my questions for my girl. My kid’s had high fever for a week and vomiting couple of times. But it wasn’t Covid so I asked about the symptoms but he didn’t want to answer, just kept answering taking a Tylenol and coming again with very high tension. I never wanna go to see the dr again.
09 September 2022 16:19
I went to the clinic today cuz my daughter had ear pain with fever and couldn’t swallow well. The doctor said taking Tylenol and don’t eat any food, but only banana and Gatorade. He just regarded my daughter’s symptoms nothing and treated me as worried mom. I thought it’s not that simple so asked again but he never listen me. I had mommy sense that my kid was not well so went to the ER in St. Catherines then the doctor in Er was so surprised by how he couldn’t find my daughter’s ear problem. If you really wanna find your medical problem, find right doctor, not him. 1 star is too much.
22 August 2022 23:04
There should be one more doctor, only one doctor is running the clinic rushing in 3 rooms together to attend the patient, went to attend another patient without even telling me about my situation.
03 August 2022 15:29
They weren’t even willing to see my toddler son who has a sore throat (I wanted to rule out strep) because they consider it a COVID symptom. Recommended I go to emergency for a sore throat. Sad that this is what it has come to. I can’t understand the inconsistencies between offices. I question if doctors who turn patients away (especially kids) should even be doctors? Very rude clinic.
28 January 2022 4:31
Was supposed to get a call from the doctor before they closed at 4, didn't receive the call till after 5. Doctor was very unprofessional and immature as he actually hung up on me after finding out I haven't been vaccinated.
08 January 2022 14:34
I think the medical staff here are very responsible and willing to help me every time I come. The doctor I went to see in the snow today was very warm-hearted. Even though my language was not good, he was patient enough to tell me what was wrong with my body. He also wrote down the words I didn't know on a piece of paper and told me. All in all, I thought they were very good. I don't know why many people give them low marks, I think it's unfair. And students who show their health insurance cards do not have to pay. Thank you so much!
05 January 2022 16:43
Based on the reviews i thought this place was going to be pretty bad but I was definitely pleasantly surprised. I did a walk-in and they got me in within the hour and the doctor was very knowledgeable. The doctor is actually extremely friendly from my experience and I had no issues at all. I personally would reccomend this place and im not sure if most of the people with bad experiences had not been vaccinated but they hadnt even asked if i was or not so im not sure where those issues came from.
12 December 2021 5:26
I see from the reviews not much has changed with this unhelpful and arrogant doctor. (Dr. Colorado). I have been taking 2 medications (not opioids) for many years and had no trouble with the other doctors… Dr. C suddenly said to me “this is the last time I will prescribe this for you. ” I was AGHAST at his attitude, I had no family doctor and no other way to get these meds. Seriously these kinds of doctors should be banned from practicing. I might relocate back to St C and remembered how awful he was.
02 December 2021 6:32
Don't go here, doctor was rude and condescending.
He refused to treat an ear infection and insisted I get covid tested (although my temperature was normal, I am fully vaccinated and I did not show any covid symptoms). He also asked me if "I have ever heard of the pandemic. "
I tested negative for covid and went to a different walk in clinic where the doctor treated my ear infection (which the doctor here insisted I did not have). Any other walk in clinic is better, he should not have a license.
18 November 2021 9:08
Worst Doctor ever. Granddaughter was there this morning wouldn't treat her her because she's unvacinated. She's a minor. Her mother went there because of his rude behavior and remarks and physically grabbed her and told her to leave. Police were called went there but he hides behind the line. Doctor patient confidentiality. Do not recognize this person as a doctor
05 October 2021 1:16
Don't turn off the phones if you close due to capacity. Some people still need to call or make an appointment.
04 August 2021 8:07
Great experience! Friendly and respectful service from both the front desk and Dr. Colorado. Quickly and confidently diagnosed the issue.
30 December 2020 15:45
I called to find out if a walk-in doctor or nurse could remove the staples in my knee from my recent total knee replacement.
The answer was no, they don't remove staples here.
Whaaaaat? Why? It's not exactly rocket science. And it's certainly not something a doctor or nurse hasn't covered in med school or nursing college. Strange!
25 December 2020 2:11
Dr. Munkley was the best doctor I've ever had and he's always polite and humorous. He's always been able to diagnose what was wrong and treated me right away. I Would never go to see another doctor. Thank you
19 December 2020 6:43
Every time we deal with this clinic, there are issues. The first two times my husband went, medications were not explained adequately. Third time, I had to go, and the md talked down to me like I was a peasant. Today, I called and asked what their process was for patients who have covid symptoms but a recent negative test result, and I was left on hold for 15 minutes.
12 December 2020 12:30
Worse experience ever,
I asked for a skin testing then the Doctor told me to not act as a doctor.
Gave me medications and ask me to call again when is not working and well I called.
Asked me to pay the fees again and I’m not gonna face the same doctor.
So basically, gave me whatever medications and let me go.
This clinic should be a garage fixing cars so if you got my suggestions.
23 November 2020 2:19
During COVID-19 this walk in clinic is doing appointment only. I was able to get in within two hours. I only waited 10 minutes past my appointment time. The office was clean, the doctor was friendly and I would recommend this location to friends and family.
11 November 2020 3:06
Just got off the phone with the rudest receptionist. She did not care to explain anything. Seemed to be annoyed with me. Overall not a good experience.
02 November 2020 16:22
Had a sour experience with the receptionist. She was short and unfriendly. Very unfortunate first impression for the clinic.
05 May 2020 6:41
Best walk in clinic in the city. Very professional nursing staff and Doctors.
Dr. Munkley and all other Doctors are very professional and caring.
(Even though we have family doctor, we only went to see them twice and stopped going as we didn’t get a good experience from there.)
I recommend this clinic to everyone; Tip: always check the medi map for waiting time before you go and will save your time.
02 May 2020 18:57
I would highly recommend going to a different walk in clinic if you're able to. Receptionists were helpful but pretty unfriendly, which made interacting with them kind of uncomfortable because they made me feel like they were irritated to be talking to me.
I dont know the doctors name that i saw but when i was there but i felt pretty rushed, which is understandable considering he was the only doctor available that day. The real problem I had was with the prescription he gave me, when i went to the pharmacy (shoppers at pen centre) i told the pharmacist what my symptoms were and she told me i should be using something completely different, so she got into contact with the walk-in clinic and was able to give me something else. If she had not caught this i would have been taking a medication that would not have been effective whatsoever.also when i was there i did a simple test and they told me they would get back to me within 72 hours, its now been over a week and I havent been contacted.my past experiences at this walk-in havent been great either but this is the first time ive felt compelled to write a bad review due to the fact that the doctor prescribed me the wrong medication, which is concerning.
17 March 2020 5:52
I have to chime in that I go here specifically to see Dr. Munkley.whom I've seen regularly for some years. Although thru walk in clinics. I find him to be a great doctor who listens and tries t9 remedy you quickly. And efficiently.great bedside manner and doesn't just throw scripts at u
.
26 February 2020 9:48
Clean, Nice rooms. Doctor and reception was fantastic, only took 10 minutes to get in.highly recommend
07 October 2019 21:31
I just came today suffering from a knee pain. The reception, doctor are all nice, accurate and to the point

I don't remember the doctor name, I think Juan or something similar, but he is very respectful and nice person

I don't know why all the bad comments and bad ratings

Thank you so much, it was my first time to come here by pure coincidence, but this will be my clinic from now on
16 September 2019 9:40
Very slow service. Waited for forty five minutes in the waiting room before they even called my name. Then waited another ten minutes in the patient room (where the doctor meets with you one-on-one).

Only reason I gave four stars was because of the voluptuous female Caucasian nurse, with the blonde hair. Wow, she had my blood pressure rising.among other things. She's absolutely gorgeous.

What a beautiful, smart nurse. I left feeling so much better. ;)
28 May 2019 2:01
Located in a strip plaza we entered at 9: 05am on a Saturday and the place was full. Receptionist was friendly. Physican was professional, efficient and pleasant. Good overall experience and out the hour in one hour. Tim Hortons is next door so grad a coffee.
29 March 2019 10:17
Although i asked for a doctor note, I was sick. Only when I felt better so I could drive there and see a doctor. My temeperature was normal DID not mean that I was feeling good and tried to pretend i was sick. At least, please show some respect and give me any advise about my illness. After one simple check the doctor left the room without saying anything. I didnt even know what should I do next.lmao. Well, this doctor did ask me to see another doctor tomorrow.
24 March 2019 13:29
This is the worst clinic I have ever been to. Average you have to wait 30-60 minutes then the doctor just come in rush, finish his judgement within 2-3 min utes. If you have a cough or fever that's okay, cause you will recover anyway. But for the long term muscle pain or something like that, you just keep suffering. They don't have sense of empathy to help you.
All in all, it sucks. Seriously, I am responsible for all my words here.
13 March 2019 3:52
Got to the clinic at 5 to 9 they open at 9am, checked in at 9: 02, the nurse brought me to the Dr. Colorado's office at 9: 08, the doctor walked in was super polite and asked what was wrong, took a look at me and explained exactly what was wrong, prescribed some antibiotics and advil, it was the shortest and most pleasant visit ever, I knew I need antibiotics but I thought I would get the run around, but it was great, very professional explain everything and I was done, and to top it off the pharmacy is right there, gave them my prescription and it was ready in 10mins. I was in and out of the clinic with prescription in hand less then half hour. Best best experience ever super nice nurse, and great doctor less then 30min on a Saturday. Keep up the great work.

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