02 October 2023 21:35
I was very fortunate to call WM. GROVES for a sanity sewer back up, line inspection and augering of the line from the house clean to the street
connection.
As soon as I called on a Friday afternoon and spoke to Cassandra, I knew I had been connected with a great company.
I asked wss it possible for one of their staff members to come advise and help us I was assured that she would have someone arrive at the house.
I was told the approximate time of the arrival of the service rep and that I would receive a call to let me know that the technician would be arriving soon.
I received the call and within about 10 minutes Adam from Groves arrived.
I knew we were in good hands when a lovely clean service truck showed up and we met Adam.
He represented himself and Groves in a knowledgeable, polite manner and was able to look after the problem and gave us advice for going forward.
My Dear late Dad was a plumber, steam and gas fitter and I know how physically demanding this type of work is.
Adam did the work was efficient and clean and we were told to call if we had any concerns.
I would like to Thank Cassandra and Adam from Groves and would recommend them to everyone.
Cindy Kitching
connection.
As soon as I called on a Friday afternoon and spoke to Cassandra, I knew I had been connected with a great company.
I asked wss it possible for one of their staff members to come advise and help us I was assured that she would have someone arrive at the house.
I was told the approximate time of the arrival of the service rep and that I would receive a call to let me know that the technician would be arriving soon.
I received the call and within about 10 minutes Adam from Groves arrived.
I knew we were in good hands when a lovely clean service truck showed up and we met Adam.
He represented himself and Groves in a knowledgeable, polite manner and was able to look after the problem and gave us advice for going forward.
My Dear late Dad was a plumber, steam and gas fitter and I know how physically demanding this type of work is.
Adam did the work was efficient and clean and we were told to call if we had any concerns.
I would like to Thank Cassandra and Adam from Groves and would recommend them to everyone.
Cindy Kitching
18 September 2023 22:16
Using this company about 4 years continuously for emergency and maintenance. Excellent, reliable services each time
08 September 2023 8:09
We had a backed up drain and minor flooding. Groves was very friendly to talk to, up front pricing and in the end great service. The truck they came in had a high pressured water hose which solved our problem very professional service would use them again!
06 June 2023 0:22
The guy was poring sweat when he left he worked very hard I'm glad I called great job thank you