Gustav Chophouse and Bar

One of the nicer hotel restaurants I've been to. Food was delicious and well prepared. Service was excellent.

Very disappointed by the service and food. My kid had steak and fries from the kids menu and my partner also had steak and truffle fries. The size of steak for the kids menu was exactly the same size as the adult menu. The menu said truffle fries and when we enquired about it we were just brushed off. The child's plate looked more appealing as there was roasted vegetables where as the adult plate was just processed fries thrown on the plate with a steak. No effort was made for presentation. The price that they are charging for an adult menu, a little effort would have been appreciated. A few items were ordered on the menu only to be told they dont have this. So the menu is not up to date. My vegetarian burger was tasteless. I could not eat it. My partner and kid also tried and they also said it was not good. The nachos was very dry and scantily scattered with toppings. The table should be cleared between each course. The waitress was a bit cold. The waitress kept adding more plates and not clearing away the dishes we were finished with. The restaurant was empty, I cannot even say ohhh it was busy. Poor service, food is not all that especially for the price. I will not be returning here. The picture is at the very end as we were leaving.
Positives: The lady who greeted and seated us and the crème brûlée.

Incredible experience. Had the lobster risotto (it was a special) and it was one of the best I’ve ever had.
Caesar salad, fresh focaccia, french onion soup and yorkshire bites were all amazing as well.
Service was 10/10. Atmosphere was great too.

Will for sure be coming back frequently.

One thing they need to improve is the signage to find it. It is in the hotel with no signs outside to find it.

Kirwan was amazing, so attentive and great service! Food was excellent, everyone enjoyed their meals and we had a group of people ordering across the menu. Thank you for making the evening such a wonderful night!

Superb service. Very friendly and curtious staff.
We'll be sure to go back soon!

Early Fri dinner for four w/ resos. Server 161, table 23 sorry that’s all we recall but tall gentlemen was excellent.
- filet v good but said not the best
- lobster v good
- mushroom penne, good, could have used more mushrooms and flavour
- soups v good
- sides v good
- ny 14oz, med rare, chic style with madascar peppercorn, one of the best steaks I have had - and I eat a lot of steak.

Would definitely eat here again for the steak. Gave it a 5* though likely closer to 4-4.5 when considering all guests.

Great place. The food was amazing as this was our second time there. Always a bonus having a prestige restaurant inside the hotel. Didn't wait too long for the food. Waiter and hostes were always on point and showed that they cared for your well-being. Great varieties food wise, little for every taste and mood. Definitely will be returning.

Our server had impeccable attention to detail.
The seafood tower was delicious!
Our tomahawk steak was out of this world!
Ten stars!

Omg. All I can say is this place is a dining experience.
I was in town with my family and my daughter wanted oysters. Every place I called said they were booked up or they were closed. I called them and the hostess said come in and we will take care of you. Service was excellent and all staff is so friendly. Food is a work of art. Taste’s and presentation.
Prices are reasonable for what you experience.
Thanks for a great time and the look on my daughters face was priceless.

Had a coupon, went for breakfast. Eggs Benedict is amazing. Good portion size, not huge, but didn't need huge!

We were there on a Friday evening in August. Ambiance was lovely. Food was amazing. Our server, Pascal is a genuine treasure! Do yourself a favour and get the Yorkie Bites! You won't regret it!

Great food and cocktails.
Service is excellent!
Kudos for Rachel for a really good experience every time I visited.

We just finished an incredible meal here. As locals we have not given it a try yet but we will most definitely be back. Each dish was perfectly prepared and beautifully presented. Service was great (professional, unrushed and relaxed). Try the seafood platter and yorkies.

Absolutely outstanding! Service was impeccable, food was just great and the atmosphere and style was great. Great location. I tried the octopus carpaccio, filet mignon with potato daughinoise and vegetables, and the coconut creme Brulee. All courses were excellent and cooked to perfection. Absolutely would recommend

Excellent food filet mignon was delish and shoestring fries, don't prefer the gravy. Service was excellent until waiter saw credit card tip was low because we had cash. Hate restaurants auto set tip to 18% and on top of tax. Tip should be before tax.

Sat down and after 1hr30 still now main course, we walked out. Extremely slow. Would not recommend.

Buckle up, because this is a long one. We were staying the hotel July 2023 and decided to go to Gustav's for dinner because of the gift card that came included in our package.

The menu seems perfect for the type of food that they serve. It took a while after we ordered drinks before we were able to order our meal, but so far no big deal.

We were given two slices of bread that were cut in half which seems slightly too little but they were nice and warm and the butter was good.

We had also ordered a salad, however, and we waited close to half an hour for that to come so at that point it would have been nice for something to be done to check if we want another drink or if you want a little more bread or something of that nature.

Eventually our server came and switched out our cutlery for what was presumably the cutlery for our filet mignon. At that point we asked if our salads were coming and our server seemed a bit flustered but went back and got them immediately so they must have been waiting and just hadn't been delivered. Our server apologized and said that something would be done for us. That was appreciated because it was a simple mistake. This comment will come back again later.

We ate our salads which tasted pretty good although I'm not sure if it seemed slightly overdressed because the length of time the salad sat out while dressed.

Our steaks came basically right after my wife finished her salad and so the timing can't be purely a coincidence. We had ordered medium rare and medium for our filet mignon. They were medium and medium well according to the menus guide on what the inside of the meat should look like. We had to switch our plates because the filet migons were delivered to the wrong person and even then after we cut them open my wife noticed that hers didn't have any red but was basically pink all the way through. Mine had a hint of pink in the middle. For a 50$ 7oz filet mignon at a steakhouse, it had better be cooked properly, period. But it's possible it was cooked properly and left under a heat lamp. Either way, it's an issue.

We ordered the peppercorn sauce on the side. The steak itself was delicious and the fingerling potatoes we got were also good. The seasonal vegetables that came with the meal were not under seasoned, they were completely unseasoned. It was a little bit strange to get bok choy as one of the vegetables but that wasn't the main issue obviously.

There was a long gap after we finished our meal where we expected our server to come and ask if we would want coffee or tea or dessert or something of that nature but given the long gap we elected to not order dessert.

Our server brought the bill took off the value of our gift card and despite saying earlier that something would be done for us for the extremely long wait between our order and their salads coming and the fact that the meat was overcooked, nothing was done and we were charged the full price.

To say that we would not be going back again for dinner would be an understatement, despite it being conveniently inside of our hotel. There were plenty of opportunities to avoid the errors or make up for them, but the restaurant chose not to do so.

Went for breakfast a couple of times when staying. And servers were very friendly and helpful. The food and portions were great

The appetizer menu is superb. Could be a touch cozier and turn up the music a bit for atmosphere.