05 January 2024 23:51
First time experience, completely amazed. I feel so relaxed that it put me to sleep. Special thanks to the staff for making this an awesome experience. I'll be back again for sure.
05 January 2024 10:06
Great experience, massage was masterful, my partner feel very relaxed. The only downside to the experience was a bought a couples experience but the massage were done separately. For the amount of money being spent on a couples experience, I would have expected this to be a thing. Besides that, I highly recommend
01 December 2023 3:18
Came here for massages and a tandem float my bf’s birthday and we had a great time. All staff we encountered were kind, courteous, and made us feel welcome. Special thanks to Chantaine and Lingling who provided our massages and did a wonderful job. Of note, the massages were in different rooms; we didn’t mind, but something to note if you are booking a couples massage and expecting to both be in the same room.

They provided everything we needed, from slippers, robes, and bags to put our street clothes in to plastic bags to put our wet swimsuits in when leaving. Water and ginger tea were available in waiting area. They also provided insurance receipts for our massages.

My bf and I fit comfortably during the float. We did knock into each other a little, but since we were floating that was to be expected. We did the Rainforest float and I felt like the lights were a bit bright and distracting but there was a button inside to adjust, so we turned them down.

I have Raynaud’s and told the staff ahead of time. They cautioned us not to take a hot or even very warm shower before floating or the water would comparatively feel cold. We took lukewarm showers and the water temperature seemed perfect throughout the float. I never felt cold. My earplugs did fall out a few times so a tip to others to make sure they’re in properly before you start floating.

A few other tips:
- If you are someone that has been seasick before, try to eat something small before your float. I started to get hungry and that made me start feeling seasick about halfway through the float.
- There will be salt everywhere on your body after you float. When your do your post-shower, make sure to gently scrub inside and around your ears as well as your hair. It will dry up and make you look dusty lol.
- Compare the total on your confirmation with the price you’re given at the cash. I was almost charged taxes twice. I know this was not done maliciously. I am not sure if it’s because I booked online for a time that was not convenient for us and then emailed to see if other times were available (as per a note on their website, if you don’t see your preferred time they encourage you to contact them). When H20 Float called me about the email, the staff member I spoke to cancelled my original appt and re-booked us for a time that worked better. At the cash they seemed confused as to what package was booked and were going to add taxes to the total when I showed them my confirmation email from the online booking, which clearly showed taxes had already been added to that amount. Just something to be aware of.

Overall, it was a great experience and I would highly recommend this place!
30 November 2023 7:33
Great spot. Good service. Just a lil pricey @120 a float. No float packages. They gotta get that started otherwise not feasible.
10 November 2023 8:53
Always a great experience here. This was my first time doing the float tank alone & it was a little nerve wracking but they make the space feel so nice that you eventually turn into yourself & relax. I would only suggest turning down the volume in there as it’s a little scary haha.

Though I understand it’s in case you fall asleep like I did the first time. Massage therapist was lovely Blessie Gerundio was her name! She had strong yet soft pressure & she communicated at the right times to give you a chance to make some adjustments but also enjoy the peace & quiet. Front desk is always very welcoming no matter the staff. Enjoyed the take home tea & Epson salts gift at the end too. I haven’t seen that tea in a very long time it was a pleasant surprise!
21 September 2023 19:00
Great sensory experience. I felt super relaxed/zen & clear minded after my float session. The Dead Sea experience did wonders for my skin, I am still experiencing the benefits of my soak a week after my skins still feels very soft. Overall, would recommend this to anyone that’s just needs a TLC after a hard week or looking to escape the stressors of daily life. Highly recommended this experience to anyone.
07 September 2023 19:00
Had a great relaxing experience in float bath. Massage from both employees, facial from Sherry and body massage from Brian, were amazing. Highly recommend.
06 August 2023 17:54
One of the most relaxing and rejuvenating experiences I've had! The process was simple and everything was explained well. Really enjoyed the lights and music (also the option to turn it off). The place was clean and had the best shampoo, conditioner and body wash. Would do this again followed by an RMT massage for the ultimate experience.
30 July 2023 20:47
Sid’s customer service blew this experience out of the water. The most attentive and calming attitude. Thank you!
02 June 2023 17:08
First time going. Was excited to experience this "sensory deprivation" experience. I was not impressed when I went into the pod. The water was not warm enough to be soothing. The top of my body was cold and I only hoped it would get warmer, but it didn't.

There is this neck device that you are supposed to wear and it made me have a headache for 7 days following the float. I tried to remove the neck device and it wasn't comfortable either.

As someone with anxiety, I thought this experience would calm me, but I kept hearing doors closing and the subway running every few minutes under me. I turned the lights off then on and I really did try to relax.

When the float was over I showered and a smell of sewage was coming through the drain. Talk about ruining your senses.

When I came out into the lobby, the person who I went with was clearly uncomfortably upset, as the staff were arguing with her like she was lying about her experience. How can she lie when we had the EXACT SAME experience. The lady at the desk even rolled her eyes and smiled at myself then at her colleague. The guest I brought with me was in her pod for 10 mins and was only offered a 15% discount. She was clearly in more pain then when she got in. I stayed in for the whole hour as I thought the experience would get better.

I have a track record of only giving 5 Star reviews, but because of my experience and the way my guest was treated that accompanied me I have no choice but to never recommend floating here. The staff was rude and argumentative.

A reminder to you H20 Float Spa. EVERY BODY, & EVERYBODY HAS DIFFERENT LEVELS OF ACHES, PAINS, ANXIEYS. ETC. BE Kinder and relatable is my advice to you.
28 May 2023 10:13
First time trying H2O and super satisfied with Michael! He found my aches and massaged them out leaving me feeling as light as a feather. Would highly recommend to my friends. Facilities are clean and have a nice ambience.
04 February 2023 4:36
Caution for hygiene and those with dry skin! My partner and I did a tandem float. The experience created a burning sensation for her skin and I developed eye inflammation in the hours after floating. I will say though, the staff was very friendly and accommodating for our booking!
21 January 2023 17:43
Staff was very friendly and even reached out to accommodate a schedule change on my end.

RMT Jennifer was fantastic - one of the best massages I've ever had!

Highly recommend.
18 January 2023 2:32
I've had numerous massages with Ryan and he is honestly the best masseuse I've experienced. You can really feel his 18+ years experience not only in the massage itself but in his professionalism throughout the session. 10/10 recommend.
08 January 2023 9:47
Went back in April 2022 and decided to have a nice relaxing birthday facial and massage. Instead I developed sciatica from the deep tissue massage. Not a good idea for a first timer? The facial was sub-par at best. Just a bunch of oils being rubbed on your face. Should have just gone with the float ‍️
**Update, It is now Jan 2023, and I'm still having numbness in my foot from nerve damage. Aside from that, the medication I was prescribed for my sciatica caused me to have a GI bleed, and a nice couple day visit in the hospital. Good times. Never again
05 January 2023 9:03
Very relaxing and interesting experience. Professional and welcoming staff with very clean facilities. Floating was surprisingly super relaxing, despite my initial fear of sinking. Only thing is there is only one washroom, so try to maybe get there a bit earlier in case you need to wait.
21 December 2022 15:20
Very positive, calm, relaxing and independent experience. Clean & hygienic facilities. Polite staff. Great atmosphere. Thank you!
19 September 2022 8:26
I had never done a float before but I am definitely coming back. The staff were so friendly, the space was very clean and calming.

While in the float I found myself becoming very centered and introspective. It was such a refreshing experience. My heart and mind feel a little lighter now.
15 September 2022 2:36
Really nice place to go alone or on a date. Just be careful not to get the water on your eyes as it is extremely salty.
13 August 2022 16:18
As someone who used to be a Massage Therapist, Ryan is an amazing RMT! I am so glad I finally found someone who is consistent. I have also had a couple of float bed treatments, 100% recommend. Staff are great too, always friendly!
01 May 2022 18:56
It is a clean studio and the staff is friendly.
Rating 3 stars in terms of value for money. The couples float time is short for the price charged, in comparison to other places I have been. Amenities are regular. Good location for those who are located downtown Toronto.
28 March 2022 8:19
I had a really great experience at this studio. It was my first time floating, and the staff that works there walked me through everything to ease my anxiety. The studio is very clean and has a calm atmosphere. The tanks are nice and large so I didn't feel claustrophobic.
19 March 2022 3:07
I've done sensory deprivation floats on the west end and the pods were very big in comparison. Maybe it was the couples version that is not good at this place. I bought it for us as a gift. I was anxious the whole time yet I was hoping to come out feeling in a trance/relaxed (like my previous experiences). Every time I thought I was okay and relaxing, my husband and I would inadvertently knock eachother and it'd jolt me awake and I got annoyed after a few times and just wanted it to be over. I really do not recommend the couples option! Total waste of money. They claim it is wide enough for 2 but trust me, go for a singles option if you're doing the sensory deprivation option. I wish I knew prior how big the tanks were. It was also overly hot by the end in our tank that I was feeling faint.

Note: I must mention that my husband and I are not wide so to speak either.

Other than that, the staff were very nice, explained everything properly. Just arrive on time and not a few minutes early or you have to wait in the cold until they bring the client (which takes up to ten minutes) before you in due to covid measures right now.

I don't think we will be returning unfortunately even though it is right next to our house.
20 February 2022 12:52
Loved it! Was a customer at the previous location and feel that they have made an already amazing experience even better!
18 February 2022 11:57
This was my very first visit and it will not be my last. Located on Mill st at the distillery district H2O Float offers an array of services. Today I selected a sensory deprivation float session and a deep tissue massage. I arrived 5 minutes before my appointment and was greeted by a staff member where I was asked politely to remove my shoes and wear the slippers provided. After verifying my service, I then went to the back and waited to meet the massage therapist. I was greeted by Ryan, the RMT, who answered all of my questions. Then the service began. Ryan was a delight and a true professional. He was courteous, thorough, and a master of his art. I highly recommend everyone who needs a deep tissue message to visit Ryan at H2O Float Studio. Once my massage was over I headed over to start my sensory deprivation float session where I was greeted by Vanessa. Vanessa was very patient, courteous, and answered all of my questions. The float session was very unique and definitely a must try. I believe that next time I will try the rainforest float session. Thank you H2O Float Studio for a great experience and service.
16 January 2022 9:43
Excellent experience today! The Solo Sensory Deprivation Float was a sensational session. Anxiety and muscle soreness depleted! The room and tank was exceptionally clean. The 2 ladies at front reception were very professional and explained the entire cabin session. I will be returning soon!

NOTE: Distillery District location is nice but parking is tricky on weekends.
08 January 2022 8:38
Very disappointed in the lack of time given for a cancelled appointment. 5 hours prior to our appointment we are sent an email saying it is canceled and to re-book. No phone call, no attempting to see what other options are available. The disclaimer on the page also states to make changes or cancellation more than 24 hours in advance to not be charged IN FULL. So if I canceled 5 hours prior, I would have to pay, but if the company cancels, it’s just rough luck for me. Terrible customer service and now scrambling for a birthday gift alternative THE DAY OF due to poor customer service and lack of empathy from this establishment.
07 January 2022 10:24
The studio upon arrival was neat and tidy, with the receptionist greeting me in a timely and friendly manner. I came for an Aromatherapy Massage and I chose Sheryl as my RMT. It was my first experience getting a massage in Toronto and it was an exceptional time. Sheryl shared about what she was doing and was overall a great RMT to chat with. Very knowledgeable in the techniques she used and I would highly recommend any first-timers to choose Sheryl. Will definitely be coming back for more massages!
26 December 2021 11:17
I came in for a 90 min Inolo Holistic Facial with Stella and had the most relaxing experience from beginning to end! Stella has such a calming aura, from massage to meditation the entire experience had a perfect flow. All the products also smell amazing, very natural and not overwhelming scents! I have very sensitive skin which Stella took into consideration, I left with soft glowing skin and most importantly with no reactions. I use Stella's amazing products "Freeq" at home and they are perfect on my sensitive skin. Very happy with the entire experience, I will be back again!
24 December 2021 21:13
I came in a few weeks ago for a holistic facial from Stella. I was so stressed out and needed to relax, she made the experience super calming and distracted me from my worries. All the products that she uses is perfect for sensitive skin and smell AMAZING. She was very knowledge and kind. I definitely will be back to see her soon. Thanks Stella!
23 December 2021 0:43
I’m surprised this float studio has less than 5 stars. I’ve tried many float locations in Toronto and elsewhere, and this was by far the best and cleanest. The float cabins are large, pristine, and very clean, with zero salt build up around the pods, or musty smell that I’ve experienced elsewhere. The products they supply for showering are high quality and all natural. They don’t rush you in or out, thoroughly explain everything in advance, and the staff were exceptionally friendly over the phone, and in person. I highly recommend this place, and will definitely be my go to spot on Toronto for float therapy.
20 October 2021 23:06
Tried out the Starry Night Tandem Float with my boyfriend for his birthday! We had such an enjoyable and relaxing experience. The staff were so welcoming and kind, the spa was very clean, and they also provided everything (slippers, bathrobe, ear plugs, towels, body wash, shampoo, conditioner, plastic bags for wet bathing suits, body lotion, hair dryer, and even some lovely ginger tea at the end!) I highly recommend trying out a float here, we will definitely be back for more: D
19 June 2021 0:54
I had the best massage ever from RMT Ryan. Very considerate and expert techniques. Highly recommend!
02 June 2021 1:08
Just a wonderful place, nicely staffed, with excellent Covid protocols. Would return again and again.
09 May 2021 6:50
Came here for a RMT deep tissue massage and my first float ever and had a decent experience! I enjoyed the starry night float, and found it to be a peaceful meditation session although I didn’t come out feeling completely different or muscles entirely relaxed (like I would from a hydro circuit of cold/hot pools and saunas).

My main complaint would be the timing. They ask you to only come 5 min before your appointment to limit ppl in the studio, but it takes about 10 min for them to take you in, for you to change, use washrooms before service. I arrived on time, but didn’t have my Massage start until 10-15 min later which the RMT did not add back to the end of the session and I was charged the full 60 min. Everything else was ok - place was clean but feels more like a clinic (as opposed to a spa), reception service was so-so (she just cited the rules really fast and left me to read what was on the wall to figure out how to do my first float) and massage was meh (RMT person was new, said this was his side gig so wasn’t his main focus, which was evident in his mediocre techniques). At this price point, I might try the float again but at another place to compare.
02 March 2021 9:53
Awesome staff, awesome experience, but a little pricey. I paid a little more than $107 after taxes for an hour in the float cabin (Dark Side of the Pod event). However, I was told that it’s usually around $75, which is still a bit expensive in my opinion. But even with that being said, you should totally check this place out at least once. 8/10
15 January 2021 7:24
Was so happy to discover H2O a few years ago and have been many times since. Their staff is always lovely, the atmosphere is relaxing from the second you walk in, and they take extra care to make sure everyone feels comfortable and knows what to expect from their services. And the floating itself - unmatched. Can't wait to be back again soon.
07 November 2020 18:52
Amazing experience! Did the massage and float combo, RMT Ryan was amazing! The float was also very nice, super clean and modern.
13 May 2020 17:56
Great Prenatal Massage!
I've been an H2O customer for a few years now, and have visited their Danforth facility for a few different services, including massages and couple floats. I cannot recommend this place highly enough! Their facility, services, and people are just amazing. My husband and I love coming here to relax!
12 May 2020 22:37
Great Relaxing Swedish Massage (and more!)
I've been an H2O customer for a few years now, and every single time their massages are absolutely amazing. My wife and I love coming here to relax. Highly recommended!
12 May 2020 22:12
A great experience! Friendly staff, welcoming atmosphere, single and couples amenities are amazing. Treat yourself to this unique and, frankly, sensory experience.
23 April 2020 22:38
Nice and relaxing. Friendly staff. Location is a bit too close to the subway, so you can hear the train running on the tracks while floating in the pod.
22 April 2020 13:42
Great experience, very relaxing. The employees are friendly and knowledgeable. The ambiance is good. Lots of plants and relaxing colors and scents. They offer robes and slippers. The change rooms are small but offer, blow dryers in all 3 change rooms that are available, q-tips, lotions etc. There are lockers, moderately sized. The salt bath rooms are a wonderful. Relaxing. A nice shower to clean urself before and after with water to drink and shampoo, conditioner and body wash. I had the jungle or rain forest sounds but it was on a loop and it eventually shut off mid way so I used my own music. They offer tea and or water after your session and tangerines also. I'd definitely recommend.
27 March 2020 19:37
First time visiting this place even though I've been wondering about it since they first opened. I booked a deep tissue massage with a solo ocean float: open tub. Very relaxing experience and early birthday treat to myself. Gotta do this again sometime!
18 March 2020 23:49
I went to H2O spa twice, once to the open tub and once to the close tub.
The idea with the music doesn't make sense to me as I couldn't hear it due to earplugs and actually my ears being in the water.
The close pod was not scary as some people may think; however, I felt very cold. I really don't think the water was anywhere close to the temperature it should be. That was not a relaxing experience at all.
And one more thing, due to its location, while floating, I could hear the subway running. I understand, there's nothing to be done about it, just an observation.
11 March 2020 18:16
Highly recommended it. What a stress relief spa. Floating in the tub relaxing music on detoxing ur body mind and soul. Absolutely repeat. After floating bath experience its a must to have a massage. Great people ill be back
04 March 2020 17:00
Had an amazing time at this place. The staff are very attentive and helpful! The float itself was very relaxing and they float you up by jets that rock the water gently. It startled me a bit at first, but it wasn’t bad at all.
26 February 2020 19:06
Friendly service.
Very clean
Nice products to use.

Ginger tea was a bit too sweet, maybe an alternative to that one as well? I still drank it but couldn’t finish it. Thank you!
21 February 2020 19:58
Lady at from desk ride, dry and inconsiderate
Please dont depend on them for their 24 hours before reminder call. They don't call and if miss they treat you like you are not a customer.
17 February 2020 2:19
Fantastic facilities. Love going for a float and then getting a massage. Pricey, but well worth it if you need restoration.
10 February 2020 20:50
Went for a silent pod float. Very friendly staff, easy to book, very clean. In reception was given slippers and asked to remove outside footwear. After filling out a waiver was escorted to the change room. They supply robe, locker and lock. Only one vestibule for changing, if you're modest the curtain does not guarantee the most privacy. Waiting room very comfortable. After escorted to float room, was instructed to insert the silicone ear seals. You make a ball and push them into your ear, but NOT into the ear canal. Hands and ear must be dry. Then a quick shower with just body wash and shampoo, no conditioner should be used. The rooms light can go to zero, and with the pod light off and the lid closed it is pitch black. However, if you're looking for a sensory deprivation experience that proves difficult. One of the best features of this location, being steps from a subway stop, is also an issue: you can constantly hear the rumble if the subway. Best advice is attend outside of rush hour to try and reduce this. After the float a full shower, change and pay. Very pleasant experience. If you are into a float with sound the subway rumble won't enter the equation. Would give 5 stars if not for that, which I feel bad about since there is nothing they can do about the horrible out of round wheels on the T1 trains in line 2.
09 February 2020 18:00
H2o Float Spa was an amazing experience with helpful staff who guided you throughout. There was this ginger honey tea which was perfect to have right after the 90min Pod session. I would definitely recommend this and plan on coming here again!
08 February 2020 9:38
I went to H20 for a massage today for the first time. Very relaxing, the massage therapist was very informative and the location is super convenient. After my massage my therapist offered me some ginger tea- it was SOOO good. Theres something so cosy about being in a bath rob drinking tea and just relaxing after a massage (life doesn't get better than that)
The only thing that I would say that I didn't really like was the gentleman at the desk. I felt rushed.
30 January 2020 10:27
A unique and amazing experience. I was a bit confused and nervous, the staffs are super friendly to guide me through. Can’t wait for my next visit!
08 November 2019 6:35
The staff did not properly warn me about the salt water. The salt water went into my eyes, up my nose, into my mouth. I spent the first half hour just dealing with all these unpleasant salt-related feelings. And then, half way through my session, a staff member walks into my room while I am completely naked. I received a full reimbursement for my session but I am still experiencing a pain in my ears, four days after the session, even though I wore the specialized earplugs. Would not recommend.
14 September 2019 11:03
We've been here a few times for a couples massage and float, and we've enjoyed it every time. The float session is extremely relaxing and a great way to just empty your mind. The massage (choice of Swedish or Deep Tissue) has consistently been very good and therapeutic. Highly recommended.
02 August 2019 20:45
First time trying floating. Interesting experience.tough to keep the voices in my head quiet so I could dict away. But there were moments of peace. Might need a few visits to get the most benefit it of it
18 July 2019 15:31
Had an amazing couples float spa. The staff were awesome and the amenities are complete. They provide you with slippers, ear plugs, bathrobes, and towels. Lockers are in the change rooms.
The ladies' change room had plastic bags for wet bathing suits, body lotion, and a hair dryer.

The couples open tub room had a shower inside it, and they provided the shampoo, conditioner, and body wash.

Can't wait to come back!
14 July 2019 2:02
I've been coming to H20 for float sessions throughout the last 4 years I've lived in Toronto, and they've always been wonderful. I went in for my first massage awhile ago and it was the best massage I've received. The massage therapist was named Hannah, I'd highly recommend her. She helped me get rid of my post-exam stress, and she was very considerate and made me feel comfortable. The float pods/rooms are always kept spotless, tidy, and a good temperature. I made the mistake of trying another float spa roughly 6 months ago (now closed down) and it was nothing close to the quality at H20. Worth every penny.
12 June 2019 11:54
My partner suggested to go for a couples float session to relax after a long week. It was easy to book online and the spa is convenient to get to by TTC. The attendant at the front was lovely and guided us through the procedure since it was both our first time trying a float experience. There are change rooms, a common room, and bathroom leading to the float rooms. In the suite, there was a shower and open concept float pool provided with towels and wax ear plugs. You could adjust the lights and music although we couldn't quite get the music to work and could hear the occasional subway rumble. Overall, it was a nice experience - we left with relaxed bodies and would probably try it again!
08 June 2019 18:45
Misbooked a massage and float for my boyfriend and I even though I confirmed multiple times on the phone booking. Didn't take any ownership or responsibility for the mistake and didnt offer anything in terms of compensation. Had a float but was lead to believe we were getting a massage afterwards as the receptionist asked us what massage we were having after. Sat around waiting for nothing. After about 25 mins finally went out and asked what was taking so long just to be told we were not booked for a massage. Management did not take any responsibility for their mistake. Wouldn't go again.
02 March 2019 3:36
I took my best friend there for Float to celebrate her birthday on Jan 17th. It was our first time there. When we went in, the staff greeted us and provided us with all the relevant information (they answered our questions in professional and friendly manner). The spa facility was clean and quiet. We really enjoyed the service and loved our Float. It was very relaxing and out of this world experience. The price was reasonable and comparable to other SPAs.

I will definitely go there again.
Thank you H2O for excellent experience:)
07 February 2019 4:28
Nice, clean rooms. Reasonable pricing (I've also been to other places in the city). They have some nice deals occasionally. The girl that works at the front is very nice. The ginger tea is fantastic.
28 January 2019 17:21
Went today for a massage and float in a pod. I haven't had a massage before. I went into this experience hoping to get a deeper meditative state, being practiced in meditation. My massage therapist was friendly and informative. She did try to encourage me to book other services with her which was done in a professional manner but I was hoping to prepare for the float mentally during the massage. Also I paid extra for aromatherapy which turned out to just be a bit of an essential oil blend that was dabbed on a towel near my head. My oil defuser at home gets me more relaxed. I kept an open mind because I was looking forward to the pod and the massage work that she did was very thoughtful. The pod was unfortunately the bigger let down. The room is rather cold. I was so looking forward to zenning out. With the volume up all the way and the earplugs in I couldn't hear the music other than a bird here or there but I sure could hear and feel the subway roaring in. I turned the light out and got completely startled when the subway sounding like thunder right in the room shook the pipes leading to the pod. It's supposed to be sensory deprivation and I was actually scared by the subway every time I got calm. All of the staff were friendly. This place needs to move ASAP and their reviews will come up through the roof.
23 January 2019 17:24
Awesome experience. I did a solo float in the pod. It was a very relaxing experience. The whole place is very zen. Had some delicious ginger and honey tea after it. The staff were very helpful and friendly. Would definitely recommend to anyone who wants a break from our busy world.
22 January 2019 1:21
A very relaxing and invigorating experience. Clean, quiet and ideal for just letting go and relaxing. Staff are professional and accommodating. I will go back.

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