18 January 2024 15:23
My experience from check-up to choosing the frame to service was amazing. Special thanks to all the staff here. Very glad I chose Hakim @ Dufferin!
07 January 2024 0:58
I needed to fix my eyeglasses, the customer service was so warm and helpful that I felt like being at home. Highly recommended.
12 September 2023 23:07
Vicky and Ashley (forgive me, if spelt wrong), went above and beyond expectations. Very kind, knowledgeable and patient! Left with a positive lasting impact. Cannot say thank you enough!
13 August 2023 14:50
I came here to grab a new pair of eye glasses; had a great experience. They have so many different style of frames to choose from! The staff here were very professional and friendly. Ashely and Vickie were extremely helpful:)
18 May 2023 11:46
Really Loved the service and Product from this location Of Hakim.
From last 7 months I made around 6 visits to this location and felt so nice by their great welcome. Especially and Honestly such a friendly conversation I had and service I was provided by Victoria.
Thanks for the Service you provided me.
08 May 2023 3:27
I have never reviewed any business but my experience with Hakim made me. By far the best service in the city. Ashley and Vicky are simply wonderful. They will go the extra mile to help you out. I received the products quickly too. More than satisfied with them. 10/10 would recommend!
06 May 2023 23:12
Best glasses repair service ever! Quick, fantastic quality, very nice people. My glasses were completely broken and they made them brand-new in 15 mins for a very low price. Don’t hesitate to come here!
08 June 2022 15:49
I loved the glasses, and this location is so tidy and clean. Costumer service is the best, the ladies are all so nice and attentive to all the costumers
12 April 2022 15:17
The 2 girls sitting behind the desk were fine to talk to but there’s a miserable middle aged woman who speaks to people who walk into the store in a very condescending way. Answering simple questions don’t require sarcastic answers. Even the two girls working there looked uncomfortable by the way this lady was speaking to various customers. Would not return to this location. There are far better hakim optical locations with good customer service.
28 February 2022 18:07
Gave us the heaviest cheapest lens, even though we purchased a premium frame. Never will I go back.
20 September 2021 17:37
Excellent service received! Both Victoria and my Roberta were really helpful and friendly and I hope to visit the store again. Thank you so much!
31 August 2021 5:31
Amazing Staff! One of the best customer service I've ever had. I ordered my contact lenses with them and I will sure comeback for a pair of sunglasses.
29 August 2021 2:14
I had a great experience in this place. Victoria is so kind and has a great customer service, she really helped me. I loved my glasses!
21 August 2021 23:52
The staff wa super friendly! They helped me with all that I needed very efficiently and fast! 100% recommended. Also, the doctor was very professional. I’m super happy with the service provided to me.
09 August 2021 18:18
This location is awesome! Overall I was very satisfied with my experience, as it was really quick and positive. Dr. Moeini performed my eye exam and he was very thorough and ready to answer any questions! Super friendly too. The two ladies at the front are also very kind and knowledgeable. Victoria was wonderful and did an amazing job ensuring my glasses were perfect! I highly recommend this place!
09 August 2021 11:39
I’ve been to this clinic for 14 year’s Dr. Hossein Moeini is been my ophtometry for a while. I’ve known Vicky for 16 years. The service and care they did to me was excellent. I highly recommend also that the service is very valuable and when ever I want to come back there’s no place than the people you can trust and knew. And I came also to meet Roberta with a big warm welcome and smile. This people made a good team serving people in our community.
25 July 2021 9:21
This Hakim area i really like it. I am satisfy the way there service. One of the owner of this company is my moms friend Tita Vicky she’s so nice person. And I can highly recommend to all of my friends and family. Thank you so much and Stay safe everyone.
20 July 2021 1:38
The service was good, everyone is friendly they have beautiful smile as well, over all I’m satisfied and great-full,
18 July 2021 15:26
This hakim location is the best. Staff there is very great, especially Vicky. She's phenomenal, shes patient and helpful. She's the best. I recommend this location with a 5 star.
05 July 2021 23:44
Asked to schedule a diabetic checkup, which is covered under OHIP. They scheduled me for next day so I arranged my whole day around that. When I went in, the optometrist was cold and told me to prove I have diabetes.lol.
1) Tell the customer they need 'proof' of a life changing illness before telling them to come in
2) How about let the retinopathy in my eyes tell you I have diabetes.
3) NEVER make the customer feel worthless when getting check ups they probably already have insane anxiety over.
05 July 2021 18:34
This Hakim Flagship Boutique store is fantastic with an incredible selection of designer glasses! I bought a pair there today, and Paula helped me select the perfect pair of glasses and she was so kind, knowledgeable and had me in and out in less than 20 minutes. I definitely recommend this Hakim flagship boutique and would go back again.
21 June 2021 23:18
The staff at this location was super helpful, resourceful and kind. Great price and convenient location. Highly recommended.

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