Nicky is and has been by far the most understanding RMT I have had. She is trustworthy, compassionate and understands exactly how I need treatment. Would highly recommend Nicky for your recovery and maintenance needs!
After receiving an extremely subpar massage experience at this location, I promptly notified their front desk. They took my information down and advised someone from management would be in touch to discuss remedial options. Its been over 1 month, have not heard anything yet.
My back and neck have never felt better! Words cannot express how much I love this place. From the moment I walked in, the front desk staff had a huge smile on her face and welcomed me. My RMT Summer had taken the time to figure out my specific problems and treated me accordingly. I felt much so much better even after my first treatment. Patient for life as the results are true and real
Excellent service. I was suffering from a frozen shoulder and with 2 massages my pain was gone. Michelle was such a professional and knowledgeable she exactly knew the problematic muscle and focused on my treatment. Thank you Michelle….
Have been coming here for a couple of years now. I usually see Michelle and I have also seen Summer. I have been to the Aurora and Thornhill locations and this is the best location I've been to. Both massage therapists I have seen are amazing. Front desk staff is always professional and accurate. I like how they have different membership options now to save clients money as the monthly one was great but a little intimidating if you are busy with work/life. 10/10 would recommend and will keep coming here even though the thornhill location is closer to me.
Bernadette did a fabulous job for my facial. She clearly is confident in her knowledge and skill, and made my experience relaxing and wonderful. My skin looked and felt noticeably better after the treatment. Will definitely be returning
Disappointing, no warm welcome receptionists busy talking to each other, made sure i let them know it was my first time there made no difference, definitely my last time there
My credit card was charged for a NO Show just because the dates were different on their end. Charged my VISA without sending out any information (no notification of payment or invoice)
Too expensive for a 50 minute massage. I asked for a full body massage. I assumed that would mean back and front as it always has been in the past. I was disappointed that it only included massage on the back.
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