HAVEN Developments

Terrible experience! Do not invest in this builder
Countless delays and only given 23 days notice to some of the delays
They want us to close on our interim occupancy without half the floors not installed, the unit not painted, washer and dryer sitting in kitchen, the baseboards not installed and with the entire unit needed to be painted. City of Mississauga approved the occupancy! How that is liveable is beyond insane.
No professionalism on their end, just want your money and go.

Purchased a unit which has been in development with numerous dateless delays. All the covid related challenges I very much understand. Here’s why 1 star: Unresponsive customer service. It’s 1 person essentially running all comms for the entire project the customer side so if they are sick, OOO or busy with other buildings you don’t get a response (they have admitted to more this than once, which is lovely to learn why you’re being ignored because another project is more important). Disorganized and siloed teams. I had to request my into updated 3+ times and it’s still trouble to get their communications directed correctly and timely. Received multiple emails with incorrect dates and given extremely short periods to be prepared after months with dateless delays (followed by delays as short as 7 days). Builders are extremely restrictive and misleading with buyers and make it nearly impossible to reassign a unit and give you no control over the process, not even allowing MLS listings to generate demand - this review would take an entirely different tone if they did. Sales people mislead and made false promises regarding potential early signing bonuses and “throw-ins” to get the purchase.

I've noticed that property manager is not doing anything about Covid restrictions. The amount of entitled individuals that walks into the elevator or walking around in the building with no mask on is ridiculous. Not even the bathrooms are section off for social distancing and lack of sign to prevent anything.

I purchased a unit at the Clarkson development in summer of 2019. This was my first home purchase. I understand the pandemic has been difficult getting building materials, workforce, etc. However, there has been little to no communication of occupancy. I'm sure this is similar with other developers, however it's frustrating when vested.