03 December 2023 10:46
Usually I have my appointments with Loiza who is amazing!
BUT this time I booked Kassandra, who is a big disappointment. Avoid her if you can.

I only need 6 doses, but she kept enforcing me to pay $150 equivalent to 12.5 doses for future or else they will lose money. I said I only need six, she said I can get the extra doses on my face elsewhere. (? !) BUT I DON’T NEED EXTRA DOSES. Just like that, because she doesn’t really care as long as she is making money for herself.
I checked with the front desk and no where is this “rule” applied.
Don’t book with Kassandra if you can.
26 November 2023 15:00
After a no-pressure consultation, I did a series of 3 BBL sessions to address concerns I had with pigmentation and broken vessels. The aesthetician that did my consult, Madi, also did my treatments and I appreciated the continuity in care. Madi is also just an all around great professional. She’s always on time, communicative, and patient with all my questions. I felt comfortable from the very beginning. I intend to continue going to this skin clinic in the future.
25 November 2023 4:41
The clinic made a consulting appointment for me very quickly (within 3 days of my inquiry). The consult itself was extremely informative, giving me what I needed to know not just for the treatment, but after care, return visits, etc. HealthOne is a very welcoming space, and everyone is kind and laughing and in good spirits. I was incredibly impressed overall, and will definitely be returning often. You rock!
24 November 2023 10:20
I absolutely love HealthOne! Everyone at the clinic is so sweet and super helpful, they truly make sure you leave feeling better than ever before! Everyone was so insightful and really made me feel comfortable and taken care of! Victoria and Madi were amazing and I can’t wait to go back and see them again! Highly highly recommend checking them out!
22 November 2023 6:20
Had an amazing experience getting a facial from Vic, she fully customized the service for my acne prone and red skin and I’m already loving the results! Looking forward to my next session
18 November 2023 10:21
I started seeing Madi for my laser hair removal treatment, and throughout the process, I've had the opportunity to consult her about various skincare concerns. She consistently demonstrated extensive knowledge, passion, and a friendly demeanor while sharing her expertise. Madi not only addressed my inquiries, but also recommended treatments that have truly transformed my skin, leaving me SO IN LOVE with it. The entire HealthOne skin clinic team is also friendly and helpful, and the facility is always impeccably clean and comfortable. You should definitely check them out for everything skincare related!
06 September 2023 11:19
Ada was an absolute gem! She is incredible! She made me feel so comfortable and relaxed. The entire staff was amazing and very welcoming!
29 July 2023 14:40
I get laser hair removal done here with Emma and she is truly amazing! She makes you feel comfortable during the procedure and explains everything in great detail. She’s also a very nice lady to talk too, which helps a lot aswell.
18 June 2023 8:47
Highly recommended!

Every single person I encountered at the clinic was sooo nice! Such a great experience, and it was my first time at a clinic like that.

Loiza was incredibly kind and informative. She really took the time to educate me and answer any questions I had. Everything was very well communicated. I never felt rushed, and it was such a judgment-free zone. They also don't do insane upselling there like many other places; it really feels genuine and like they do want to help you. If they do recommend something, they don't pressure you into buying it right on the spot, which happens a lot at other places.

Really happy with my experience with Loiza and the clinic. (:

Note: You might get lost in the building. Just ask around and you'll get there. (:
20 May 2023 18:04
Ada was professional, caring and extremely knowledgeable.
I left my face in her hands and she's done an amazing job with it.
Thank you Ada for thinking about the overall experience for your clients.
I'll be back for sure.
19 May 2023 21:28
Nurse Kassandra is friendly, and makes sure you don’t feel awkward at all. The entire treatment was a fun experience and she made sure I knew what to expect in terms of pain, swelling, etc.
15 May 2023 23:52
Amazing experience with Nurse Ada and her team! So professional, clinic is beautiful and I really felt they took great care of me plus the results were fantastic
09 May 2023 10:47
I highly recommend this clinic and Kassandra, whom I allowed to needle poke me several times! She was clear in her communication with what options were available with details on product, process, costs, effects, etc. Once decisions were made she gently proceeded. She is very professional and gentle. And her artwork is now settling in. I am seeing the effects and am
Very pleased with the results!
30 April 2023 19:18
Ada is amazing! Very impressed by the quality. My skin feels great. The place is very clean and all staff are super friendly.
31 March 2023 15:17
Very kind and knowledgeable staff! Nurse Loiza was very thorough when answering my questions which made me feel very comfortable! She did a really great job. I will be back and I would recommend HealthOne to anyone looking to get any of their wide rage of services!
29 March 2023 2:37
I got microneedling done by Nurse Kassandra and the treatment was amazing. It was my first time and I was really nervous, but she talked me through everything and completely calmed me. My skin looked great after! I’m returning for more treatments
22 January 2023 21:47
I had an absolutely wonderful experience at HealthOne's Skin Clinic. Ada Shim was my practitioner and she is amazing! Very knowledgeable and experienced, she put me at ease and I felt very relaxed and comfortable during the whole procedure. She explained every move and all steps and made the experience very smooth. Her treatment plan was spot on and addressed all my concerns. She is very attentive and personal, which I think is crucial when getting any cosmetic treatments. I'm very satisfied and the immediate results were well above my expectations. If you're on the fence about getting any type of face injections, get an appointment with Ada. You won't be disappointed.
18 December 2022 3:32
Rachel is an amazing human, skilled injection nurse, knowledgeable, kind, compassionate, empathetic and she always creates a calm and positive environment which helps me so much as I have such anxiety with needles. Her attention to detail is amazing. She recommends quality products, follows up frequently to make sure everything is going well, and goes out of her way to make us all of feel beautiful ️. I get so many compliments on my lips and how beautiful my skin looks.

Suzana
13 December 2022 12:08
Best clinic I’ve ever been to. I’ve had nothing but great experiences with all the practitioners and love my results from the MediSpa!
26 November 2022 20:37
More than delighted, Loiza is wonderful, she is extremely talented, she is very patient, will explain all elements of treatments over and over. So informative and knowledgeable. I always have a wonderful experience with her.
18 November 2022 18:02
I had an amazing experience with Nurse Kassandra on my Botox procedures. I was really nervous doing Botox for the first time, and she was able to make me feel completely comfortable by taking the time to explain the procedure, letting me know exactly what to expect, and talking me through the whole session. I've absolutely loved my results, and continue to go back to her for each session. Highly recommend!
06 November 2022 8:29
Nurse Kassandra did an incredible job with facial treatments including botox. I could not have been happier with my results and my experience with Kassandra!
25 December 2021 8:16
I love this place. The employees are all very nice and make you feel comfortable.
I got the 3 treatments package PRP facial with Loiza.
After the 3 sessions, I’m extremely satisfied. My skin looks firmer, brighter and the texture is silky (so nice at the touch when I am applying face products).
Loiza was amazing even during the periods in between sessions, helping me improving my skin routine and answering all the questions I had.
I definitely recommend the procedure and I will go back for other treatments cause I came to trust Loiza’s hand and her suggestions.
25 December 2021 2:23
Highly recommend, Loiza has made my beautifying dreams come true.
Shane is also a delight and super friendly!
01 December 2021 14:13
I was highly skeptical of botox & fillers until I met Ada Shim. What I like about Ada is that she was able to educate me about the various techniques so that I am able to make a well informed decision. Also, the fact she practices what she preaches, goes a long way. I love her work and she does it in such a natural way and wish I did it a lot sooner! I highly recommend Ada to anybody who is considering her services.
19 November 2021 17:14
Love love love this place. My first visit with Ada Shin was life changing. She is not just thorough with her magic, she is extremely empathetic and considerate about her customers. I left feeling refreshed and prettier **wink wink, thanks to her strive for perfection. I am here to stay. Definitely one of the best I have met ️
13 November 2021 12:45
I never leave reviews but I had such a great experience at HealthOne skin clinic with Rachel that I’m really excited to share this with everyone. I’ve been having acne scars/dark spots for years (since teenage years and I’m in my early 30s) and tried many many treatments and products, but nothing really worked. Last year I had a complimentary consultation with Rachel and she gave me some recommendations on treating my acne scars with NanoFractional and PRP. I started with a package of 3 treatments and finished my treatments this August. I have to say that my acne scars have significantly become smaller and way less visible and my skin started to glow! I would never imagine such great result on my skin and I’m so happy with Rachel’s treatment that I bought another package because I know it will make my skin even better. Besides, not only did I noticed that my skin got so much better, my parents and friends keep asking if I’m wearing makeup when they saw me but I all did was just sunscreen, and everyone was shocked to know the results from just 3 treatments because they know how my skin looked before… If you’re suffering from acne scars or just any type of skin issues, please book a consultation with Rachel and visit the HealthOne skin clinic, you will not regret it! It literally changed my life! Also Shane the office manager is super nice and friendly and it’s just such a treat every time I go there.

Keep up the great work guys! Thank you!
08 October 2021 22:45
This MediSpa is beautiful, clean and everyone is so nice and kind. I had a great experience with Ada Shim. Go and see her! She is passionate about her work, very knowledgeable and is amazing at what she does!
22 August 2021 6:45
I had the pleasure of meeting Ada at a consult a few weeks ago and right away I knew I found my girl! I've been researching like crazy about filler in the tear troughs since I've had a few bad experiences in the past.and when I luckily came across Ada's Instagram and read her post of how tear troughs are her specialty.the fact that she explains she under corrects and uses filler that doesn't draw water like most fillers I had to message her cuz I totally believe in her theory! When I went in for the actual procedure she explained everything she will be doing and let me ask questions here and there which she answered with great patience and understanding. She is EXTREMELY knowledgeable, kind, gentle, calm and confident. I felt well taken care of from beginning to end. Oh and may I say how fricken AMAZING my eyes look. I don't even bother with concealer anymore. She believes in giving a natural look which she totally delivered. So as I said I finally found my girl and she is a FANTASTIC injector and such a sweetheart too! Oh and whoever I came across that works at this clinic are so polite and friendly. Great staff!
09 August 2021 18:40
Ada is so gentle and kind! She is so easy going and I instantly felt comfortable and at ease. She was thorough with her explanations and has a very gentle touch when doing injectables. I would recommend her!
04 August 2021 15:58
Ada Shim is amazing! If you’re looking for a treatment provider, she is top notch! Great balance of education and artistry, which is so hard to find!
21 August 2020 15:43
The HealthOne Toronto Harbourfront is absolutely incredible! I've had appointments in almost all different services they provide. I am doing my Invisalign with them, and I am truly impressed with their professionalism, care and technology as well. Everything is extremely cleaned and properly sanitized. I am not exaggerating, the entire clinic is top-notch, from the receptionists to all the professionals I have had interaction with. I also had an appointment at the Rehab with an Osteopath (Jessica). She is fantastic. Very kind and competent. She sent me an email with a Home Exercise Program the day after my appointment without I was even expecting it. A special shout-out to the amazing Dental Manager Bianca as well as the Dental Assistant Justine (thanks for everything) and to the Dentist Dr. Vakilian (I can't wait to see how beautiful my smile will be in a few months!). I do recommend the Walk-in clinic too.:)
04 August 2020 13:07
Great experience. I went in for a health assessment with Dr. Saira Kassam. She was professional, insightful and helped me understand the importance of nutrition. I also had acupuncture done, reduced the size of my surgical scars and aided in my fertility battle.
03 August 2020 10:28
Jessica is our family Osteopath at Healthone. Her expertise stands out and she is extremely caring. Her treatments helped me to find the root of my back problem. Always smiling and positive, Jessica also has the right way to communicate with the youngest ones, my 3 year old loves her as much as I do!
22 July 2020 19:26
By far, the best walk-in and all round clinic in Toronto. Making online appointments is convenient and Dr. Shivji is fantastic (am planning to apply for him to be my family doctor). When I call them I never have to wait to speak to the admins and they are friendly and helpful. Highly recommended!
14 July 2020 8:10
Very friendly, professional and knowledgeable staff. Impressed with the layout and cleanliness of the clinic. Looking forward to visiting them again.
05 July 2020 15:02
I have had a few great experiences at this office. It doesn’t feel like your typical health office and has a really unique vibe. The dental team is phenomenal and always get me in quick with great service!
16 May 2020 1:31
Great place and location, I have been to many skin clinics but honestly I can say Heathone experience is the best. Very impressed with the quality of services. The nurse is a talented and very experienced, I learned a lot during my consultation.she knows everything about anything!
DEFINITELY RECOMMENDED.
15 May 2020 18:04
Incredible service and attention to detail. The skincare team takes an invested care in your health and takes the time to understand your needs and concerns. They ask all the right questions and more importantly listen. Would come back for any future concerns and treatments.
14 May 2020 22:18
My first experience with a Chiropractor ever was phenomenal. Dr Sean Eastman is amazing. In the first consultation, he explained my chronic condition in a very simple language and also the proposed approach he will take.

In 4-5 visits he fixed my range of motion and suggested strengthening workout. After 13 (long) years I feel that everything is normal again.
14 May 2020 9:39
Very impressed with Racheal (nurse) and the quality of services she offers. She is the best in city.would highly recommend.
12 May 2020 16:31
I have been a patient of Dr. Kevin Cai for the past 5 years and he has helped me greatly. I experienced a constant shoulder pain, migraine and sciatica. I also visited a physiotherapist and chiropractor but nothing really worked. I lived in constant pain. I was diagnosed with sciatica. After just one session with Dr. Cai the pain was gone. Dr. Cai helped me with other health problems (for example: irregular periods) as well and I can feel the benefits. I strongly recommend Dr. Cai. He is not only an experienced professional. He is also a kind and caring person, he makes people feel comfortable he is genuinely happy when he sees his patient feels better. I am writing this note because I want to help other people who live with pain. Thank you Dr. Cai. You are the best!
11 May 2020 15:39
Such an amazing place! A very clean and modern facility with the latest technology. The staff was very knowledgeable and friendly. The best part is the clinic itself offers other services like massage and physio that I can book at the same time- one stop shop!
09 May 2020 16:02
Awesome service and very friendly staff. I didn't wait for more than 5 minutes to be seen by a doctor. I highly recommend this place.

Update: I was misdiagnosed for the first time and when I came back to the clinic the diagnosis was corrected by another doctor
05 May 2020 16:24
Great place and location that offers variety of medical services. Very kind staff that will advise and guide you to address all your concerns.
05 May 2020 10:21
I recently moved downtown Toronto and of all the clinics I went to, Health One is by far the best! Very clean, professional and friendly staff, and Jocelyn is amazing and always a joy to see on my visits, if anyone has a difficult time with bloodwork in particular like me, ask for Jocelyn, she is a pro.:)
04 May 2020 23:40
Best clinic for cool sculpting and body contouring in all aspects, I recommend RACHEL P for this treatment, I have been to many clinics different nurses, I can honestly say she is amazing. I would give her 10 stars if it existed.
04 May 2020 8:34
Such a beautiful facility! The practitioners are all professionals and great at what they offer, and the admin staff is exceptional. They make you want to keep coming back!
I had an amazing massage, even visited the walk in doctor conveniently in the same visit, and Emily the concierge made everything so clear and easy. They offer so many awesome services and she walked me through them all and definitely inspired me to keep visiting health one and take care of myself.
03 May 2020 14:05
I really wanted to like this clinic as it's close to where I live, but today's experience really ruined it. I did a blood test at the clinic today and the lab technician might've been the most inexperienced technician I've ever seen. She came in and asked whether I ate or drank anything beforehand which I said no, not really. She mentioned I might be dehydrated but proceeded to giving me the blood test anyway. I trusted her judgement as she's supposedly the pro. She tried with my left arm first and said the veins are too small so continued onto my right arm. Once the needle's in, it took her literally a few minutes and I look at the tube and it wasn't even 1/5 full! That was only 1 out of the 3 tubes she was going to fill! I immediately noticed a bruise forming and told her to stop right away. She gave me back the referral paper and said I can go elsewhere for blood test next time if I wanted as well which makes me really question her skills. I've had blood tests done at LifeLabs before and it's usually very quick and I've never gotten a bruise from it. I might've been just the unlucky one today, but it was definitely not a pleasant experience and makes me think twice about ever coming back.
26 April 2020 1:49
Beautiful place friendly and welcoming receptionists right at the front lobby.
Unfortunately did not have a good experience at the skin clinic. Had botox fillers before I know what to expect, but this nurse did not sound qualified made me feel uncomfortable to proceed.
I live in the area, will try out the dentist my friends were very happy w the Dr and will use the walk in clinic.
12 April 2020 7:08
Visited Rehab Center in Healthone Toronto last week. It’s a very beautiful and well organized place. Staff at front office was very helpful since I was visiting them for the first time. Massage therapy started on time. I went for back pain. Since this was my first therapy session, so therapist Hailey listened to my complaint patiently, explained me the process and therapy plan. At the end of session I was given recommendations for better sitting posture and activating weaker back muscles. These folks know their job really well, expert therapists, welcoming front office, awesome place overall. Highly recommended. After visiting this place if you go somewhere else.not going to happen LOL
08 April 2020 12:57
I had the best skin consultation very informative and useful.my deepest gratitude to the nurse. I’m so happy with my Botox and filler injection. I bought package of hair removal as well.
04 April 2020 12:17
I am amazed with my filler and botox. Rachelle is the best in city, very happy to find her.
I love my face lift, absolutely RECOMMEND her art.
03 April 2020 11:10
Health complex with everything you can possibly need. Managed professionally, far better than any other health centre I've seen. Would highly recommend switching all your health care practitioners to HealthOne. Would like to see online bookings in the future.
31 March 2020 18:41
Great experience here. They really know their stuff and made me feel comfortable and in control throughout the treatment. I love that they are so central and convenient to get to.

Will definately recommend to others
30 March 2020 15:40
Overall great experience, had 4hrs of various appointments within the Wellness and Skin Clinics. Love the convenience of having all services in one location. Amazing, experienced, friendly and very knowledgable staff that care! Modern facilities.
20 March 2020 22:55
Working downtown creates a need for convenience and efficiency with medical appointments. HealthOne has that on lock. The service is great, facilities are beautiful, and the people are extremely kind.

To top it off, I can go to HealthOne for pretty well all of my medical needs! Great spot and I would encourage folks to check it out if they are hesitant.

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