Heavenly Cafe

Picked up two birthday cakes, a lemon coconut and chocolate. Both outstanding deserts, and excellent service.

Very nice small business, with great sweets and treats. Located right next to the Tesla superchargers.

Oh my gosh.if you are EVER in Collingwood, Ontario, and you have even a remote interest in quality, scrumptious baked goods.this IS your must stop shop. It's the kind of bakery.that when you simply look at the delicious items in the showcase.you can feel those calories jumping on your thighs.stop in.you deserve a treat today.

The experience at Heavenly Cafe was abysmal and I didn't even try any of the food as the service is atrocious. My girlfriend had to walk up and ask the waiter 2 times to grab his attention as we were waiting to be seated for around 30 minutes. NO ONE even tried to make eye contact or greet/acknowledge that we were there. This has been the worst experience we have ever had at a cafe. So much so that I am writing this review. Very disappointing as the food actually looked good in the photos.

Service 0/5
Food? /5
Atmosphere 3/5 (Actually it was pleasant standing and waiting for service in this place surprisingly)

Oh my goodness this place is DIVINE! The staff are the loveliest people who make genuine efforts to interact with customers. The desserts are fantastic and they have a great variety of sandwiches and drinks as well. An absolute must-go in Collingwood!

This bakery went downhill big time. We used to love it, their croissants were the best but sadly not anymore. If you want stale almond croissants for 6 dollars each, this is the place to go! @

Coffee was great. The space itself could use the team from Project Bakeover” to come in a help them become more organized. De humidifier on the floor infront of a leaking cooler, cart with coffee stir sticks etc, has chemical cleaners underneath, chocolate counter is a storage area and the bathrooms are messy and I couldn’t locate a lock on the door. I don’t want to see the place that the food is baked in. I share this because I think this place could be great if the owner looked at it through the eyes of a customer. One person was working the counter and others were in the back coming and going while there was a line up. The woman working shared that she was on her own and apologized. Maybe I’ve watched too many makeover shows. Like I said, coffee tasted great.
It wouldn’t cost money to organize.

Stopped by this cafe while waiting for the car to charge. Ordered takeout for the ham and bacon croissant to eat in the car (2min walk) and asked for them to be warmed. The inside was still cold while the outside was warm. Paid $28 including tax for them. Overpriced and don’t even know how to properly warm their food items

Loved the decor, atmosphere, service and food, only 10 minutes away from Blue Mountain. Sadly they don't offer crepes but everything else on the menu was good.

We are in love with this cafe, the keywords are heavenly, chocolate, and coffee!

As we walked in, we were immediately immersed in the gentle fragrant of coffee and pastries

Visually, we saw all the varieties of pastries, as well as artsy decorations, signs, and furnitures put together us somewhere in Paris

We were there only for coffee/tea and desserts this time, everything was excellent.
- Hazelnut chocolate mousse
- Mocha, creamy earl gray

There was gentle European music in the background

Service from the counter staff and waitress were friendly, courteous, and attentive

Washrooms: 2 unisex, clean, 4/5

Tip: we noticed someone posted afternoon tea and we inquired, the manager said they are available on demand but reservations required so they can prepare ahead

My husband and I stopped here on our way back from running errands. The baked goods and espresso were absolutely wonderful. The owner and the staff were so friendly. They have a good size menu with lots of variety.

Adorably decorated.

Nice little place that had some good desserts. I got a couple cakes for my wife's birthday. The cakes were available and tasted pretty good. I do not think they are made on site but the quality was fairly good. They have coffee and other goods there to eat in our take out. Nice little place to have lunch and get a dessert. I would go back.

Perfect spot. Pet friendly patio.great service, great coffee - must try their delicious almond croissants

Got a birthday cake for my kids, the staffs are very helpful and nice, the cake is very delicious. My kids love it so much. Thank you

Super cute cafe with an amazingly talented baker, I would highly recommend the cardamom buns

Charged me for a meal that wasn’t available. Asked me to select a different item and they would refund the difference in cash. After they brought the meal, they did not provide any refund despite me asking twice. Ultimately I paid for something I did not receive. I will not be returning to this restaurant.

We went there today for breakfast for the first time: the food did not seem that good but the main thing for us was the attitude of owners or waiters! They do Not deserve the Eiffel Tower as an image at their entrance door as they do Not have the French finesse and surely Not the "savoir-être". They may feel they are too good for people. But nothing is permanent, they already forgot we went thru 2 year Covid where business was dying. Surely NOT heavenly!

We purchased a cake that unfortunately was not very good. The cakes look great but the cake seemed stale and the icing had no taste at all. In future I will stick to a store bought cake, or different bakery.

I never complain but sadly I did today. I ordered the white pearl cake for my moms 75th Bday, very little cake was touched as it was not a very good cake. I would have never put this review but when I called this morning I very pleasantly told the owner that the cake was not what I had expected. The owners response was very rude and insulting. The owner asked me if I knew how much a pound of butter cost and that 40 dollars is not a lot for a cake I explained that it was for me as Im sure it is for many others who live on a budget but I just wanted to do something special for my 75 year old mother.
I strongly recommend people go to somewhere like the super store where they will receive a much better tasting cake and very friendly service.

We stumbled upon this cafe spontaneously. The coffee tasted really good and the pastries that we ordered with the coffee are unparalleled in the region. The tastefully furnished café rounded off the visit.

We wanted to to take my mom for special Afternoon Tea but couldn’t on Mothers Day but Heli made a special exception for us on the long weekend. And it was simply AMAZING! If you get a chance to reserve this here, DO IT! It’s well worth the cost. We enjoyed it thoroughly and had to bring a lot of of the treats home in a take away box as there was so much!

I’m gonna start this review by stating, I have worked in the restaurant/service industry for several years. When it gets busy, you should notify your customers if their meal will take a little longer. Also why does it take 35 minutes to make a cold ham and cheese croissant (pre-made anyways) the total also came up to 35$ for two, honestly pathetic, croissants and one beverage. Service was abysmal, food was just devastating compared to the quality of dessert.