Hero Certified Burgers

These guys have been cheating out been going to this location for years past 3 years now horrible food less than 1 millimeter thick of 1 tomato, half a lettuce corner. Always forgetting fries, or giving cupped drinks instead of bottles. I have lists of problems I don't even know why we keep coming back closest location to me. Don't go to this location.

Amazing customer service always. Best food as always. Whole team is very polite including the owners.

The food was very delicious. The service was also very good. I recommend this location to all.

Out of all Hero Burger locations this one is the best and outstanding! Always great service, exceptional food and clean premises.

Best service, friendly staff. Ayush give the great customer service. Definitely visit again with family

I have boarder line acid reflux problem and my stomach act like fat testing machine.
In this place it goes bananas.
The burger is good but oh my gosh fatty.
If you have weak stomach like me, take a prevacid an our before you go to this place.

For healthy people.enjoy the burger is 7 out of ten for taste.

Amazing service at this location and very clean layout! Burgers are always fresh. The spicy plant based burger is a must try. Will definitely continue to come back here!

The best burgers in the area, always open, till late, always good service and nice people serving You! Highly suggested place. Ayush is the best worker there!

Best Hero Burger I’ve ever been to in terms of customer service and food quality. Plant-based veal is always prepared excellent! Pleasant & friendly staff as well!

Today I had the smash burger and it was amazing! Rhani both provided great customer service, she is so friendly and checked in to make sure I was satisfied with everything. I will be retuning.

The food was amazing and ragni was an amazing girl and very respectful we will visit again this place thank you

Best place man. I ordered a burger online with BOGO offer but I forgot to add another one but they still gave me one. Recommend to everyone. Dope place

Disappointed experience - not the first time though but I won't be coming back to this location! It looks like I am not alone after reading other reviews that customer service here is non existent. This location is empty all the time yet they take 15+ mins to make your burger. Last time I went with my daughter during March break and asked for the student deal but they didn't want to sell it as they needed an ID to prove my daughter is a school student? Anyways I didn't get hung up on this and asked for the day deal which was get 2 burgers for the price of 1 - I tried it and was ok so I decided to get one for my wife (who was wfh) that's when the issues continued - they didn't want to sell another deal of the day as it was 1 per person so I asked then my daughter doesn't count? And they told me no. That's when I got upset as they didn't want to sell me the student deal or the deal of the day. I told them that it didn't make any sense and asked to speak to the mgr - which was not in there; then I told them that I am coming back to this location again - even though we go there every 2 wks. The cashier came back saying that she called the owner and they could sell me the student deal only - at this point I decided not to spend a penny more in this place so I declined the offer.
If the main objective is to lose customers you guys are doing a great job. I'd rather drive more and than go back to this location.

This place is amazing. Great service by employees and delicious food. Come-on go ahead and have it. Friendly staff

Not sure how this place has four stars. Their burgers don’t even taste like beef but taste like very low quality rubber beef. I am not even sure how in 2023 a place like this can even survive serving some of the lowest quality burgers. Any place on the same plaza would give you much better satisfaction and experience than this rubbery thing.

Best Berger's in Vaughan. I would give 5 stars if their routines had the same quality.

Delicious burgers with nice and respectful staff especially mani who was amazing.will definitely comeback

Our first visit here and we were greeted with the kindest hospitality at a fast food restaurant. We ordered over Uber eats for pickup, and had an amazing dine-in experience. Staff brought our food directly to us and made sure we were ok. Would definitely come back for the experience and great food.

Very professional staff. Was picking up an uber eats order and I believe it was the manager who offered a complimentary beverage due to the wait time.
Will deifitely return as a customer to this location in the future.