High Energy Transport Inc

High energy! Amazing service. My machine from the treadmill factory arrived in good time! The customer service and the delivery staff where very professional and easy to work with. Definitely using high Energy Transport inc in the future you can tell they care about customers.

Worst Delivery service EVER. Ordered gym equipment from Treadmill Factory and tried to get it delivered. Original delivery date/time the driver didn't show. We got a call the next day to have a new delivery set up. Called back and left a message because no one answers the phone. The day after, got a scheduled delivery voicemail for a day no one would be home. Called and left a voicemail again to let them know this would not be okay. Never heard back. Eventually called the treadmill factory to cancel the delivery and we rented a U-Haul truck to pick up our own gym equipment.

Absolutely the worst driving - they don’t obey any traffic laws and make their own lanes while driving

This is worst company ever don't work in this company and don't deal with them at all I will give zero rating to them

Zero star should be created just for this company. The driver was late for appointment for the first time and very rude and refused to deliver properly. They are the worst sub contractor for ABF amazon return period.

The guys showed up on time and were able to get our king mattress up two flights of stairs, which are fairly narrow. This wasn't their easiest delivery and it was the end of the day (~5pm), but they didn't complain. Would recommend!

This company is the worst.

The customer service representative Agnes is not profesional for her position, she is not good for her position, she treated me very badly when I tried to solve the service elevator issue. They notified me one day before the delivery, the day they supposedly had to deliver me, the only time available for the service elevator was at 6pm, this company notified me that they make deliveries at 4: 30pm maximum. We changed the delivery date, they were going to deliver me another day at 4pm, I asked for two hours off work to be there, service elevator reserved from 3pm to 5pm, the company arrived at 6pm. It is the worst service that I had, I tried to communicate with them all day with no response.

Watched 2 of their employees scream at burher king employees while in uniform
in stoney creek on

This company was subcontracted by Day and Ross to deliver a gazebo ordered through Costco. Day and Ross had shipped this over to High Energy Transport on May 31. At first I had issues with trying to locate the delivery, finding out the delivery date and reaching the company. Leo reached out to my after hearing of my issues and followed through with a prompt delivery and follow up. The delivery team handled the heavy products with care. I highly recommend them.

I would give it a zero if I could!
This company was subcontracted by Day and Ross to deliver a Sojag gazebo ordered from Costco.
A message was left on our landline telling us that delivery would be on Wednesday from 12-4. We were told in the voice message from Kathy to text back from the number which is our landline to confirm.
Not possible - we have tried calling and leaving messages several times over the past few days. Citing the correct phone number to no avail!
Unable to connect with a human being and have left so many voicemails- no response to any of them.
Our installer is getting fed up and may not come to install.

Not a good way to run a business!

UPDATE- many, many thanks and 5 stars to both Leo Silveira and driver Brian for sorting out this horrible mess. Our gazebo is now safely tucked away waiting for the installer.
From emailing Leo to receiving the gazebo took under 2 hours!

This company was subcontracted by Purolator to deliver a bed i ordered through Amazon. They have failed to deliver it twice. This is unbelievable. I have attempted to call their office multiple times and it just goes straight to the voicemail. I will update this review pending their actions. For now 0 Stars! Unprofessional, Not Responsive, Poor Value.

Update 1: The VP of High Energy Transport personally reached out to me with a prompt response. My delivery is set for tomorrow AM. I am very pleased with the response time and attention to my matter upon emailing him. I will update once again upon completion of delivery. 3 Stars!

Update 2: Bed was delivered as promised. 5 stars for prompt resolution.