Highland Optical

I love this store for the selection of frames and the quality of service every time I am there. My son and I have been getting our frames, sunglasses and regular glasses, here for years and we are never disappointed. They go above and beyond to make sure you are happy.

Excellent service from eye exam to picking up glasses! Great prices and super helpful staff!

Nav and his team are amazing. I accidentally hit my head on car’s door and my glasses’ frame bent a little and opened too wide. I walked in and explained this to Nav, within 5minutes he got the glasses fixed for me.
Anytime we order new frame, they always arrive on time and the team here is great at following up.
Dr. Richmond is a great optometrist and we are so satisfied getting our eyes examined by him.

Been going to highland optical for years. NAV has always taken great care of me and his staff is friendly and helpful. Went again today to get my wife some glasses and contacts.

The team at Highland Optical are the best we have ever dealt with when either my wife and I are in need of a pair of glasses. They are attentive, kind, always willing to help locate the best fit, and greatly respect their clients' needs and wants. I always come back knowing I will get the best service here, and enjoy even the conversations we have; reminds me of times long gone. I will recommend them to everyone I know.
See you next time.

Love, love LOVE Highland Optical! If I could give six stars, I would.

Our family always gets amazing value and courteous service from the staff at Highland Optical. Their selection is incredible and they always take the time to make sure our glasses have perfect fit and function.

I have referred many friends and colleagues to Highland Optical and will continue to recommend their business to anyone looking for great value and great service.

If you’re looking for outstanding customer service and excellent selection of eye wear, this is the best place! Staff are very helpful, they have a huge selection of eye wear ranging from affordable to designer, and staff will patiently assist if you’re needing help picking out the perfect frame! Fair prices too!

I must say the customer service and presentation from the staff has been beyond exceptional.
Great place to get glasses

I was very pleased with the customer service we received at Highland Optical. They were so patient, knowledgeable, and helpful. Because of my first experience, we will not be going anywhere else in the future. Thank you, Highland Optical. See you next time!

Been going here since my kids were small. They are always so helpful and friendly. They are so kid friendly here helped my daughter pick out glasses and they were ready the following week. Great customer service all around

Highland Optical is a family run business. They are very polite and knowledgeable. You won’t feel any pressure to make a purchase and prices are fair. I just love the hospitality I received. I definitely recommend everyone to pay them a visit, you won’t regret.

Excellent service and very friendly people. I bought my favourite frames at this location and when I was in a bicycle accident and broke them a few months later they graciously let me pick out frames to put my lenses in at no cost. Thank you so much Highland Optical. You have a customer for life.

Overall an excellent experience. Staff was very friendly & professional. Lots of frames to choose from and at reasonable prices. Highly recommend!

Can't say enough good things about this place. Been going here for 10+ years. Small family run business with friendly, knowledge staff, great selection of glasses and easy, direct billing. Will never buy glasses anywhere else!

The staff are very helpful and friendly! I wear progressive lenses and it is critical that the lenses are accurate! I have never had a problem with that at Highland Optical. I went somewhere else and couldn't even use the glasses. I will never go to another place again. It was great to have a honest person when picking out frames.

Great service and great selection. Being able to get an eye exam in the same place was very convenient. As a person getting glasses for the first time, the process was very quick and easy. Highly recommend.

Highly recommend Highland Optical. Great selection and the staff go out of their way to make sure you're looked after. Best place in town by far!

I have been a customer of Highland Optical for over 3 years now!
They have the best staff and Selection of glasses in the Tri Cities.
Look forward to my next visit!

Good service. Fair prices. Willing to look for what you really want or modify Oakley's with lens you want that aren't standard. Great spot

Best in town. Great customer service with very friendly and helpful staff. Big selection of the top glasses. I will be a lifer here! I recommend to everyone.

I love some of the people here the young guy on sales floor is amazing but the man I think is the owner is very rude unfortunately we asked if he could email our recipet for our covarage and after being rude to us acting as though we are asking to do so without us paying (which we weren't just didn't want to proceed if he couldn't do so) he eventually says he can send it to us by next week.

Other then this no complaints everyone else is super nice and prices are really good. I love my glasses and I suggest you go here still. The prices are too good and the glasses selection are too great to let 1 person ruin it for you. They did fix a problem I had quite quickly yesterday which I appreciate. Family has come here for years and never had any issues accept the ine above so i still reccomend this place!

Absolutely THE BEST, look no further! Great reliable service, excellent selection, can bring in what your looking for if you don’t see it on display. Fair prices and value for the money. Quick and efficient! Nice family run business serving my whole family. Have been going here for years to purchase eyewear. No issues ever! Highly recommend to everyone! Great selection for kids too. Take a look for yourself!

Great selections of glasses and customer service. I have been coming to this location for years and never have been disappointed.

Highland Optical has a great selection of glasses and sunglasses. I always receive my contacts in a timely manner. Great customer service and attentive staff. Would highly recommend!

Great people to deal with and lots of selection of glasses to choose from and good prices, definately would recommend them

AMAZING EXPERIENCE! I can’t describe how wonderful and comprehensive my experience with Highland Optical was. Their staff are knowledgeable, kind, and helpful without any pressure to buy or upsell you. They're selection is large enough without being overwhelming, high quality, and stylish. They have a great mix of brand name and affordable options. Very patient and helped me pick some great options. And best of all AFFORDABLE. At no point did I ever feel like I was being taken advantage of, quite the opposite. They gave me the best “bang for my buck” after I had done some extensive shopping around (I visited 5 other stores, I’m nothing if not thorough). They even special ordered a pair I had fallen in love with at another store (and beat their pricing to boot!), put custom lenses into a pair of existing sunglasses I have and love, as well as giving me a great deal on a pair of their in-house options. The choice to upgrade to the special coating (anti-reflection, etc) was easy when it so affordable. I can honestly say I look forward to returning there for my future glasses and can’t imagine going anywhere else.

Thrilled with my new pair of glasses! Everything went perfectly smooth. Very friendly staff as well. Thanks team!

I have been a customer at Highland Optical for the last 10 years and have never had one issue or complaint. Best staff and service in the city!