16 August 2023 13:38
Love the kids and woman's sections but sizes go fairly fast. I don't like fact chge rooms are closed on one floor and only third floor is available ad they can have long lineups to go in at times.store is fairly organized and clean and 2 floors so lots of choices.have elevators.
02 July 2023 18:52
Nice enough, good prices. Too bad everything is small, medium, and extra small. That's the men's section. A clerk went off to check for larger sizes and I haven't seen him since. I used to be able to find clothes here. Ah well.
21 June 2023 0:11
Used to love this store. Now, I find the selection not as nice and the fact they never having all the fitting rooms open is very frustrating. It’s not making the customer experience as easy as it could be to go far to try on a single item.
08 June 2023 2:45
I wouldn't recommend coming here because if you want to try a piece of clothing, you have to wait for God knows how many hours to get into the fitting room because they only have one and only open which is in the men's section.
Wouldn't visit again
29 May 2023 21:06
Great selection of clothes but zero staff available in the kids section. Also, nobody at the main cash, waited at least 5 minutes until I could flag somebody down.
27 May 2023 3:36
A great place to shop if you want to waste time waiting in line for a fitting room. Only one fitting room for men, women, and children. There *technically* is a women's fitting room, but it is always closed. Customers are directed to the single fitting room in the men's section. Slow moving, long lines. Not worth the hassle.
06 May 2023 16:44
I recently had an extremely frustrating experience with a manager at H&M regarding a return I wanted to make at their store. It is with great disappointment that I share my negative encounter, as it reflects poorly on the store's customer service and highlights the questionable actions of this particular manager.

I purchased an item from H&M with the intention of returning it due to a sizing issue. As a loyal customer who has always appreciated H&M's return policy, I was confident that returning the item would be a simple and hassle-free process. However, upon reaching the store and explaining my situation, the manager outright refused to accept my return, stating that I needed to return it to the Bayshore Center instead.

I am utterly disappointed and disheartened by the disrespectful behavior exhibited by a manager at H&M. The manager's unprofessional conduct, including eye-rolling and lack of respect, not only tarnished my shopping experience but also reflects poorly on the values and customer service standards of H&M.
05 May 2023 15:17
Be careful, they charge you for bags even if you don't use theirs. Also, their waiting rooms are a mess, one for the whole store and it's only 5 people at a time.
13 January 2023 22:13
I love the fact they recycle clothes and reward customers for bringing them. Took a quick lap around. Lots of choices, but I find it a little expensive. Five dollars off the next purchase isn't enough.
27 December 2022 10:15
Articles plus intéressants que la dernière fois. Pas dispendieux. Pour tous les goûts et variés. Grande surface à magasiner, lumineuse.
19 November 2022 10:13
Love this place. Price ranges and variety from a - z.if I need a quick go out outfit I always come here for a 15 dolla dress
19 October 2022 0:23
I love H&M clothe. But some of the staff at Rideau center location are super rude. You are taking money to serve customers, not boss around customers, the dark skin girl in the fitting room. Go home and rest if you hate this job.

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