Holiday Inn Express & Suites Mississauga-Toronto Southwest, an IHG Hotel

Our bathroom was not even dirty they made excuses for us and told us to to pay 600 dollars for no reason.when i was talking to me they told me I don’t need to argue with you.they don’t even wanna talk with you their hotel is just to steal money from people.the way they would treat an immigrant vs a white guy is very different. They are racist.

I wanted to say the employee who checked me in on Mar 1 2023 at10: 00pm went above and beyond. I was having surgery the following day and he made sure I had everything I needed for extra comfort. He also called me to let me know I had forgotten an item when I checked out and we made arrangements for me to pick up. He was very kind and considerate. I think it should be noted what a great employee that they have. I wish I could remember his name, unfortunately with the upcoming surgery my anxiety didn't make me very receptive to much.

Don't stay at this hotel unless only you only need a one night stay. The staff was nice but incompetent. They lied to us about solutions and procedures.e. G "the bank will send you an email with a notification for the card changes". Lots of BS. We had to call them twice so that they could come back to clean the rooms properly.
The laundry doesn't work. The drier is like the first one they ever invented and it wouldn't dry your clothes.
The breakfast was okay.
The elevator was always filthy, the pool smelled horrible, and I don't think the air quality in the gym is legal. The roof has mold and it's very humid.

Just another of Trudeau's new Canadian housing complexes, all thanks to the tax dollar. Turbin Security everywhere to keep the browns in line. Probably was a nice hotel at one time.

This hotel was a dump there’s people who live on the 2, and 3, level. And the walls are not sound proof if a pen would drop you would hear it. The staff were rude the breakfast was not the greatest I don’t recommend this hotel at all!