Home Instead

Our family has had a wonderful experience working with Home Instead.
MANPREET was an exceptional caregiver to my father. She was patient, caring and compassionate to all his needs and we can’t thank her enough for all her help and support during a difficult time.

Thank you to Ethel, Dellicia and, Eunique for always addressing my scheduling concerns and lDaniella for periodically calling to make sure we were Ok and always putting me at ease. Thank you!

My dad turned 90 during a short stay in the hospital.
As family we made the decision to try to care for him at home while awaiting a Nursing home bed even though his daily needs were increasing due to hus Alzheimer's and Dementia. Dad had multiple needs and so was discharged home with PSW support. HomeInstead was the agency assigned to us.
Prior to dad coming home, mum and myself met with Daniella who made us feel comfortable at the get go.
We were assigned multiple PSW"s, but there was trouble taken from the agencies end by Ethel and team to make sure there was consistency with staff and also the staff that came over were pleasant, kind, gentle and very competent in Alzheimer's care delivery.
They attended to my dad's needs and extended their kindness to my mum (who is very fragile) which made a world of difference.

Kudos to
Lovepreet, Navpreet, Ramanjit, Sandeep, Silkjeet, Jane and the only male PSW Ranjit! (Sorry if I missed anyone).
I had to use the evening on call service once and the person on the other end of the phone handled a difficult issue with gentleness and care.
Thank you HomeInstead! Your team helped to made the transition smoother with your caring and kind team.

Home Instead is a wonderful agency that is very understanding of my needs. I've been getting care from Home Instead for a while, and the caregivers I have are always kind and professionals. Connie and her team are always ready to help with any queries or changes I need. I've had Diljoban as my caregiver for more than a year, and she's always been attentive and understanding of my health condition and she's a part of our family now. I truly appreciate this agency's ongoing support for being so helpful. I would recommend this agency to the ones who need help with their day to day life.

Delicia Davis is a exceptional Service Coordinator at homestead she was so helpful finding the perfect psws to take care of my mother and who had suffered a major stroke. Delicia was very professional and compassionate with our situation which helped us in such difficult time, you could tell that she is very passionate about her job and dedicated to helping her clients.

We appreciate her and i am so grateful that i had the pleasure in dealing with her. Delicia is a great asset to Home Instead
they are very fortunate to have her respresenting the company.
I wish her many success!

One of their staff Arshdeep Kaur has been assigned to take care of my dad for the last few months; we find her service outstanding. She is very punctual, caring, empathetic in her care which is greatly helping in the physical and emotional recovery and well being.

We have been with Home Instead for several years and anytime we call the office they have been so helpful. We have had the same caregiver for over 1 year now Gurpreet and she is so amazing and professional. My son requires the services. He is non verbal and Gurpreet always comes with a smile on her face and talks to my son as she was having a conversation with someone who is verbal. He is kept clean and comfortable when she is caring for our son. We our so grateful she is our son’s caregiver. One more thing to mention as the people are so professional and well organized, Danielle called and introduced herself and advised what her position is dealing with my son which we appreciate and so we have a name and contact information should we have any issues. Also to mention Arden is also another contact for our son’s team and she is also very professional and assists us with our requests we may. In the end if I were to choose an agency to assist with my sons care most definitely we would have Home Instead off Mississauga.

The staff and PSWs at Home Instead are without a doubt, caring, kind and professional individuals. PSWs Natasha and Amanjot took excellent care of our 94 year old mother but more importantly, they were observant and notified the Resident's staff immediately, of any thing that seemed concerning to them. Connie, Navdeep and Eunique were always professional and understanding. I would highly recommend Home Instead for any care needs that you might have. Great staff!

I have had very professional and good care for my loved one r. Brewitt since the beginning of June. The ladies I have not mentioned by name since Kimberly and Ashween, have been so caring and knowing the needs of Rick are: Marvia Reid. Sagul, and Nasmo. Joseph need more experience. He will get there eventually. All these ladies have the great guidance under their services coordinator Simranpreet Kairay. Well done ladies and Joseph. Thank you again. Sincerely Diane McLeod.

We have only the best things to say about Home Instead and the way they went above and beyond to take care of our Mom.
Our companion Miriam was truly a gift! She learned about Mom and what she enjoyed, and then ensured her findings were incorporated into Mom’s daily routine. She cooked and shopped for Mom, played games, sang songs and went for walks. She even attended medical and hair appointments.
On several occasions Mom had to go to emergency and Miriam waited with her for hours. Sometimes she worked a double shift without even being asked. She is truly a treasure and we will be forever grateful to her and to Home Instead for all their compassion, help and support.
If you’re looking for home care for your parent or spouse we highly recommend this company!

Home Instead has been amazing to work with during a most difficult time. We used Home Instead to help care for my husband with ALS. Connie, Lubna and the whole team worked so hard to find the right caregivers for my husband. The caregivers were amazing, kind and patient as well as friendly and comforting to me and the kids. I would highly recommend Home Instead and should the need arise again we will use them again. Thank you to everyone at Home Instead.

Hi Folks, my name is Fraser and I'd like to share some of my family's experience with Home Instead and their staff. We found ourselves in a rather urgent situation with my father, who suffers from dementia. With one phone call and a couple of emails, I was able to arrange for a Caregiver to be with my dad within two days of contacting Home Instead. This addressed our immediate concerns regarding my dad's wellbeing, and that of others, which was critical in our case. Once the Caregivers were on site with my dad, his behavior issues were overcome with communication, compassion and caring. My dad started referring to his Caregiver as his co-worker during the daily visits, which was a nice way to think of my dad's day. The interaction of the Caregivers that spent time with my dad every day, along with the staff at Credit River Retirement, made my dad's time much more enjoyable and engaging for him, which was our goal.
Home Instead were extremely helpful at a critical time, and their response was a huge relief for our family. Thank you!

Connie and the team have been fantastic caring for my brother-in-law who passed away just this month (January 2023). He sorely missed his wife since her passing in May 2020 and spent many days in hospital. At Amica City Center he was receiving excellent care but we needed more hours. Based on referral from other family members, I contacted Home Instead. So glad I did, and we arranged 24/7 care.

Home Instead provided excellent day and night shift Care Givers who came to know and care for him. They were there whenever he needed support, helping with his meals, taking him to resident activities, etc. They also worked well with Amica City Centre nurses and PSWs, plus the Home and Community Care Support Services - Mississauga Halton.

The office staff, Navdeep and her coworkers always kept me up to date when shift changes were needed. Every Care Giver from Home Instead provided excellent care and knew when to call for nursing support and when to call me. I always got excellent updates either on visits or by phone.

It was very busy with the comings and goings of other care providers from Amica City Centre, the Palliative team, deliveries of medication, and it was so helpful to me as prime family contact to know that medical supplies, meals and laundry were handled.

Darshika, Sandeep, Shaifali and especially Lovepreet deserve commendation for caring for my broker-in-law over the three months he was in their care and especially when he finally was able to join his beloved ‘beautiful wife’, my sister!