Homestead Land Holdings Limited

I'm a tenant at 94 Wright Crescent where there is supposed to be access to a rooftop pool during the summer months. However, this year they didn't open it until the end of June, and when we go to use it, we find it unexpectedly closed, with no explanation given. Its not a great way to treat tenants.

Do not rent from Homestead. Many of these reviews are true and factual. I lived at a Homestead building in the mid 2000’s. They break every part of the RTA and get away with it. I am now a Landlord and Property Manager myself and am boggled how Homestead continues to get away with the way they operate.

Honestly a horrible company! They took over Island Park Towers, and amenities that we pay for such as AC- have not been turned on and it's JUNE! Every year they give the excuse of "the chiller is broken" and make false promises of having maintenance done, then wait until we are in a heat wave! Irresponsible! Now tenants have to either leave the apartments they pay rent for to go cool off somewhere else, or deal with the unliveable conditions. RIDICULOUS! Will I get rent rebate for having to leave my place due to your incompetence? Time to move, even though I love the area.

I've lived in a couple of Homestead buildings now, so I feel qualified to leave this 1 star review. Used to be a decent company to rent from, but not anymore.

Problems:
Cleanliness (or lack thereof)
Inept office staff - constantly "out to lunch"
Overly expensive units
Sub zero temps in hallways during Winter
Constant water shutdowns
Elevator shutdowns with insufficient notice
Trouble having work orders executed
Unable to control insect infestations

I no longer recommend Homestead to anybody looking for a rental unit.

My girlfriend and I tried to apply for an apartment through them. Almost a month later after we got declined we still have not had our cheque for lastonth deposit yet. Found out the woman we dealt with never notified them about it and also proceeded to tell me that I am declined to ALL homestead buildings in Kingston area. There are some good people that work there but if you get a Tracy Bedard avoid her! She is not at all a friendly representative of the company and has avoided us for pretty much a month not. I use to hear how homestead was amazing now I wouldn't even put my worst enemy in these buildings

We live at 180 queen mary road and first we have seen cockroaches and second the door intercom system has not been working for weeks so how is anyone suppose to get deliveries but homestead obviously does not care

Hello,
Tracey Bedard is unfit to complete basic tasks required by her position in the company and this is condoned by higher management. I applied for a unit on Tuesday, October 6th. In the Homestead rental application, it is indicated that the applicant may send a screen shot of the rental deposit with the application in order to expedite the process. Even though I fulfilled this request, it took over a week to receive a response. I was told over the phone that the application was denied and that our deposit would be sent in the mail. After 2 weeks I did not receive my deposit but, had called and left messages with a man named Mike (whom I was told was Tracey's boss). He did not get back to me for several days and the receptionist skirted the issue until I threated to contact Alf Hendry. Only then did Mike do anything for me. Once again I was told that my deposit was in the mail. It is now October 23rd and the deposit has not arrived. Setting aside social and moral standards and looking at this from a business stand point indicates that Homestead has absolutely no respect for anyone or anything that is not an asset to them. While I accept the fact that I was denied residence, I do not accept the fact that $1370.00 has been kept in their possession beyond what I would call necessary.

Unaccountable, they say they will fix something, then a year later there are problems. In Thornhill they bought out a slum lord building, and they are carrying on the same way with the tenants that already live here. They redid the washing machines and a year to date it still leaks, we have to swim to do laundry. They are too cheap to turn on the automatic sprinklers. Then there is the balconies they redid, except the bottom floors, no balcony, however the balconies have absolutely no privacy. How can one work from home during covid with all this drilling and noise.

Everything is ridiculous! Manager and staff are RUDE! FULL OF RACIAL DISCRIMINATIONS！Go to another company right now！