27 October 2023 7:28
We live on an island and had an electrical problem with our wood electric furnace. Contacted Hoover Home Energy and they had technician at the Marina within a couple of hours. The technician diagnosed the problem to the main breaker and was able to make a temporary repair so that we could heat with wood. Hoover Home Energy provided us with the contact for an electrician to do the repair. Dan Cooper came out that evening and made all the necessary repairs. The service provided by Hoover Home Energy and Dan Cooper was excellent right from start to finish. Thank you Louise, Alex and Dan.
04 August 2023 2:36
CO leakage problem diagnosed on an urgent basis and solution advised requiring a new furnace to replace previous unit past the end of its service life. Installation took place promptly with new efficient unit. Installation team was on time, friendly, polite, thorough and cleaned up afterwards.
03 August 2023 6:07
Also inspected and cleaned my gas fireplace! Very respectful and professional! Will now get them every year!
30 July 2023 6:07
Just look at the picture.this heater exhaust vent leaks more water than a colander, would not recommend, save your money and go somewhere else
21 July 2023 18:49
Great service. Explained what was wrong with the air conditioner and fixed it. So grateful.
12 July 2023 7:47
Professional and on time service. Hooked up my pool heater and will be having them back for our Gas Stove hook up.
17 June 2023 22:31
Excellent company. Installers were great. Professional and friendly service from start to finish
23 April 2023 22:23
Nick and Jeff installed a new water heater to replace the rental that was here. We couldn’t be more pleased with the service. Many thanks.
03 April 2023 20:41
Fast emergency service we lost heating
very professional service
highly recommend
25 February 2023 16:29
My mom’s water heater started leaking at just before midnight on a Friday night. I messaged Hoover’s at about 4 am and the office manager phoned me at 8: 30 am. By 10: 30 am, 2 techs were on site installing a new unit. Hoover’s customer service is consistently exceptional, office staff are caring and friendly, and techs are skilled and professional. I highly recommend them. I have used them for years for furnace, AC and fireplace service and this is not the first time they have responded quickly to an emergency.
06 January 2023 3:42
I love all my Napoleon equipment installed by Hoovers. I have 2 gas fireplaces, complete new furnace and air conditioning unit installed with all duct work and special separate heating and cooling equipment installed in separate room. Service required for one gas fireplace the other day was done by an excellent lady technician Louise who was obviously very knowledgeable and explained everything very carefully to me. Always have had excellent service and equipment from Hoovers. Thank you. Georgina Quigley, Port Hope
03 January 2023 11:23
Have dealt with this company before. They installed a furnace in a previous house 8 or 9 years ago. They were the first people we called when we needed one for our current home. They are very professional in all aspects, initial contact, sales and installation. Have recommended them to others because of our experience.
Dan & Jai Vossen, Bowmanville
19 December 2022 17:35
Hoover was the only company of many we called at 5: 00pm on a Friday who responded. We had a severed propane line. Mark got us a new line quickly and delivered it personally. Greg the installer fixed the line outside in the cold and dark while remaining cheerful and friendly. Wow! Thanks to all.
23 September 2022 19:36
The men worked to correct the problem and assured me that the problem was solved. I am sorry that this visit was needed. I hope that the next visit is next year when the furnace is cleaned.
Thank you.
Dorothy
25 August 2022 6:34
Mark and his team were very professional in ensuring the quality of the work. I have dealt with Hoover's for many years now and I have never been disappointed.
27 June 2022 19:06
Knowledgeable staff from sales all the way through the installation process. They supplied top quality products, worked out specific details pertaining to our log home and installed it all on time with a keen eye for quality.
16 May 2022 3:38
Excellant service.very professional.went over and above regular installation standards to make things look amazing! Very pleased
28 March 2022 3:58
Quick response when needed the most, all real professionals, from customer service to the technician. Thank you to all of you!
15 February 2022 23:01
The guys were great! Took the time to help us with fully understanding our Wood stove and gave us some tips and tricks for being more efficient. Plus they are super friendly which is definitely a bonus!
12 February 2022 1:02
Joseph and Josh were so professional and obviously took care and were so thorough. Besides that, they're friendly and helpful people. Thanks to them and to Hoover's.
27 January 2022 1:31
Hired by my Daughter to install a hot water tank that has a load of 20 amps but initially used 14 gauge wire feeding a residential 15 amp rated switch. They didn't even ask what type of breaker panel was in the home and then told me they couldn't find a breaker. Nedco Cobourg is the SQD
Distributor and that was news to their parts person.
A one hour hook up by any electricians standard took us into another day to get service.
If there was an electrical permit taken out it wasn't on the quote.
23 December 2021 2:51
TSSA inspection and quote for ductwork. Always a pleasure to do business with! Thanks again!
07 November 2021 0:30
The team at Hoover's was very responsive and helpful at every step along the way, from appointment booking and coordination through to diagnoses and repair. Thanks so much for your help!
04 October 2021 22:30
Oil to natural gas conversion. Very professional and courteous. Enbridge was very pleased with work done and so was I.
23 September 2021 19:05
Excellent & fast service. Issue with AC even bigger issue hearing the complaints from my hot and sweaty family. Everyone in my house can get back to wearing sweaters and I can get back to figuring out what needs to be repaired next. Extremely satisfied with the entire experience. Would highly recommend this company. Cheers, and thanks for the great job Team Hoover!
28 August 2021 23:36
We've used Hoover's since we moved into this house five years ago and have had only
positive experiences. The technicians are always pleasant and polite, and they take the time needed to diagnose the problems accurately. They are factual about the condition of our HVAC equipment and give us all the options regarding repair and replacement without any pressure. Today was no exception. Hoover's replaced a corroded conductor in the AC after showing us the faulty part and explaining its function. I believe their prices are in the middle range. I would recommend them without hesitation.
27 August 2021 15:42
Very easy process, team worked hard to get best and fastest results and even went the extra mile when supplies were short. Workers were on time, polite and worked hard - another great performance by Hoovers - thanks again
23 August 2021 2:29
Fantastic company, awesome crew who came over and fixed my furnace in no time and educated me on how to use it and do basic maintenance of it.
17 August 2021 11:15
Hoover's Home Energy is a stand-up company, who really looks after there customers. I had two new chimney's installed due to old chimney deterioration from weather and time. Sonia and Mark, and the team at Hoover's Home Energy came through. The job looks very professional and very well done. We are very happy with the work.
11 June 2021 9:04
Service tech was excellent and knew his profession well.
Both service techs were very efficient and worked steady until the job was complete. Did not even take a lunch break.
04 June 2021 1:45
Very responsive. Resolved my issue within the hour! Excellent service. Very impressed! Thank you
24 May 2021 12:37
Hoover's is the best. The staff who come here are always, polite, mannerly and conscientious. They explain everything that has to be done.
02 May 2021 8:39
They were here first thing in the morning. Removed the old put in the new. Very professional, polite. Would definately use them/ recommend to anyone. Great service
17 April 2021 13:45
Hoovers came the same day I called to evaluate a "No Heat" issue and evaluate the problem. Our Boiler was given a temporary fix while waiting for the part. The service technician returned the next day with the part and completed in short order. He was very thorough replacing an expansion tank and advised more maintenance info we were not aware of. No doubt with this info we will have no further issues. Dependable
23 February 2019 6:54
Was new to the area and one year in my house. Furnace needed work. Hoover’s showed up right away and helped me through everything. Special thanks to Brad and his team. If you need furnace work call these guys!
22 January 2019 3:03
We had hoovers for our new house build, we are very pleased with the whole process. This company is efficient and professional. I would definitely recommend this company.

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