Hot Tub Covers Canada
7 reviews 6060 Burnside Ct #3, Mississauga, ON +1 877-544-2683 www.hottubcoverscanada.ca suggest an edit
02 January 2024 5:54
Our first cover came damaged - appeared to be punctured by a forklift (likely shipping company). We had difficulties connecting with the company at first but received communication after a week or so. They sent a replacement and allowed us to keep the original until the replacement came (and haven’t heard if they want it back now). We’re very happy with the replacement cover - it fits our tub perfectly and the materials seem to be high quality. I would suggest the company use a different shipping company after the first experience with the puncture and then when our second cover was delivered, I watched the delivery guy literally throw it off the back of the cube van into our driveway.
21 December 2022 4:15
We did a lot of research on what cover to get for winters that can get pretty cold with a lot ice.
We chose Hot Tub Covers Canada and I say confidently, after about one year, it was the right choice.
We wanted to maximize efficiency so we went with the Supreme Cover with reinforced Centre Flap, 12 mm vapour and full hinge seal.
Once you build the cover on the website, you walk through the steps meticulously with someone from the company to ensure every dimension is chosen correctly (even orientation). Of note, they do not oversell any aspect, they explain what each of the extras are and suggest whether or not to go with them.
The cover came very quickly (which we rush ordered).
The service, quality, care, one gets in dealing with Gord is superb.
We purchased the Ultralift Hydraulic lifter. It is better than the one other lifter we had by a long shot. There weren't many options for how large our cover is and with a wall behind the tub as an impediment.
In sum, I highly recommend HTCC. We will purchase from them again when the time comes.
We chose Hot Tub Covers Canada and I say confidently, after about one year, it was the right choice.
We wanted to maximize efficiency so we went with the Supreme Cover with reinforced Centre Flap, 12 mm vapour and full hinge seal.
Once you build the cover on the website, you walk through the steps meticulously with someone from the company to ensure every dimension is chosen correctly (even orientation). Of note, they do not oversell any aspect, they explain what each of the extras are and suggest whether or not to go with them.
The cover came very quickly (which we rush ordered).
The service, quality, care, one gets in dealing with Gord is superb.
We purchased the Ultralift Hydraulic lifter. It is better than the one other lifter we had by a long shot. There weren't many options for how large our cover is and with a wall behind the tub as an impediment.
In sum, I highly recommend HTCC. We will purchase from them again when the time comes.
07 November 2022 22:51
Apparently 4 hours away from their office and right beside the trans Canada highway is in the 4% of rural Canada that doesn’t get free shipping. Free shipping is one of the reasons why I went with this company. Just placed my order and so far not impressed. Hopefully it’s a more positive experience from here on in.
28 October 2022 4:18
Exceptional service throughout!
Many thanks to the team at Hot Tub Covers Canada. We ordered a new hot tub cover and a spa cover cap. In both instances - staff were very helpful, professional, immediately responded to our questions, and went the extra mile.
We are really impressed with quality of their prodcut, attention to detail, advice and service. A great Canadian company! A definite five star experience in every way.
Many thanks to the team at Hot Tub Covers Canada. We ordered a new hot tub cover and a spa cover cap. In both instances - staff were very helpful, professional, immediately responded to our questions, and went the extra mile.
We are really impressed with quality of their prodcut, attention to detail, advice and service. A great Canadian company! A definite five star experience in every way.
15 October 2022 17:01
Happy customer!
Our new hot tub cover fits like a glove and looks better than the original one did. It was delivered on time and love that it is made in Canada. Highly recommend Hot Tub Covers Canada.
Our new hot tub cover fits like a glove and looks better than the original one did. It was delivered on time and love that it is made in Canada. Highly recommend Hot Tub Covers Canada.
28 September 2022 17:38
I ordered a custom made hot tub cover. It arrived and I was so pleased with how it fit and the quality of the craftmanship of this item.
Thank you
Thank you
25 September 2022 6:04
Just received my custom cover for my Arctic Spa Cub and it's a perfect fit - love it!