Hudson's Bay

Good enough! Not Bloomingdale's but it's good. Limited selections with men jeans.

This morning we’re in the perfume section.
Spent like $500 dollars.
We asked to return one item, the lady who was in the cash register (curly hair) shackled her head.
But The lady was in Givenchy section is nice.

As far as Hudson's Bay stores go, this is one of the better outlets. I know that's not saying much about The Bay in general. However this location is better than Pickering. Your experience may differ.

Quite a disappointing experience. Was interested in purchasing some pots and pans so a sizeable purchase. Attempted to find product myself, it was a little confusing as the display was not indicative of what was in boxes nearby. I asked the clerk at the register if there was someone who could assist he came over was less knowledgeable than myself about the product conversation ending in basically “ I have no idea” no mention of being fairly new. (I am more than understanding in that type of situation- it was more an attitude that I was wasting his time and he did not care in the slightest about helping me) I really wanted to make the purchase so I asked politely if there was anyone who might know. “Yah I’ll see if I can get someone”. Waited about 15 min with no update or conversation that help was on its way. Then what I assume might have been a supervisor came and she was extremely sarcastic “ oh you’re doing such a great job on your 5 th shift. Don’t worry about anything (to the staff) SOME people expect you to know everything when you’re new. ” Repeated that a couple of times loudly in the store while coming to where I was waiting. “What do you need” I started to explain what I was interested in and again she repeated that he can’t know everything when he was new. I then said “ he needs to know something “ (I probably could have chosen better words) telling me the pans were stainless steel was not enough information to make the purchase unfortunately. There were multiple sets on display, in boxes and I honestly could not find what pans were which. At that point I said not to worry about it and left. So not only did I make the hour drive each way, waste some time asking for assistance, leave without the product, I was embarrassed and degraded when I was nothing but patient and polite excepting the one comment that he needed to know “ something “ I really wished I had noticed some of the name tags as it was quite an unpleasant encounter. It was for a gift and I really don’t know anyplace that I can purchase a quality set. I was expecting to spend at least $1000 and now I don’t know where to go. I didn’t really want to buy at Walmart or Canadian tire. Unfortunate for sure. The Bay used to be a great shopping experience and the Oshawa store has been more than lacking as of late

The perfume ladies were very rude and intimidating. Almost like they didn't want you to be there. I didn't feel encouraged to shop there at all. I was looking for perfumes for myself and the first lady gave me a single one that was "appropriate for my age"? And then she left to go help other people and never came back. The second lady i thought was gonna be better but she sounded very condescending that i didnt know the difference between "le parfume" and "eau de parfume" (went there July 16th, 2023)

Staff are so friendly, great selection of products and you can even get your watch fixed here! I use this station every time I need a watch fixed!

Great store! Staff are incredibly helpful and kind. All of your household and clothing goods available here.

No line up at the upstairs cash on a Friday evening at this location. The cashier was courteous and explained the discounts available in the store. Change rooms were available and clean. Store is accessible for mobility aids with wide uncluttered aisles.

Love the clothes and products; that's why I go back.

Staff could use better training. They are far from helpful. Store dead quiet, yet getting help in women's clothing or lingerie was a poor experience. We felt like we were "bothering ' them.

I found the store to be bright, clean and well merchandised. I had exceptional service from an associate in linens ~ she knew her products' details. The associate on the register in housewares offered great assistance, I even opened a charge a/c and used it right then. Thank you Laurie for your pleasant service. I'll be back.

Super nice and clean store. It reminds me of the days gone by when Hudson Bay stores were extremely well looked after and the employees were happy to serve you. Definitely will bee back. Good job!

This review is for the manager JULIE.
You need to go back to school and retake some math lessons.

Tried to sell a damaged dress and justified it by saying cut the loose ends off. She's the type to sell you used shoes and say they're brand new in box!

Avoid this store. And avoid Julie like COVID 19

Good, but it's a little expensive for things in here, but it's a good store anyway can't wait tell they possibly put a zellars in there please put one in there soon

The store doesn't carry the brand of bra that I need anymore. There was only 1 person at the cash register and she was very slow. Waited almost 30 minutes to pay for my items and there were only 2 people ahead of me.

A blast from the past I went in after 10 years and what an experience and great sales Awesome prices on all merchandise. Just loved it and can't wait to go back again.keep up the greatness ladies and gentlemen who work for this Awesome place.

Staff were busy, yet quick and efficient. Very helpful and patient. I'd definitely go there again

What a beautiful store! The salespeople are awesome and helpful. I'll be going alot more often!

The staff here have always been problematic. They are rude and seem to really hate their jobs. I always try my best to avoid interacting with them.

Shopping for towels during their Bay day sales. Great prices and selection, it was nice to have the help of a sales person!

I like the store and their merchandise. I’ve had no problem with online service. However, it’s very frustrating when you can’t get a hold of customer service at the store level. I don’t want to drive to all the locations to see if they have a floor model to look at before making a big purchase.

A very cluttered store! All the sales racks down the middle aisle are a pain to look through. Would be easier if they left it on a sales rack where it came from.