30 September 2023 17:09
Best Optical store in town. Staff are very friendly and have strong communication skills. The team was professional throughout the adjustment procedure, and they were successfully able to correct my glasses in under than 10 minutes. Overall, professional workers and excellent service. If you have a problem or need glasses, I would highly recommend this location.
27 September 2023 21:26
I recently went to i-Optical in Brampton for an eye exam and glasses pick up. I gotta say, it was a total success! The staff was super friendly, and the eye exam was thorough. They helped me find the perfect pair of glasses from their wide selection. I highly recommend checking them out if you're in need of an eye exam and stylish glasses!
18 November 2022 7:53
Best optician and optical store ever! Clarence, the owner is super friendly, very efficient, very knowledgeable and extremely helpful too.
13 November 2022 21:23
The customer service is amazing, it was me and my sister went to get glasses, loved the service we got. I would refer all my friends and family friends.
08 November 2022 21:39
I initially received my glasses with the top of the lenses sticking out from the frame instead of flush. I asked for them to be fixed, was told"it couldn't be done". The owners wife is rude and does not care about customer service. EDIT - yes I am referring to glasses purchases two years ago, and no, I have not been"brainwashed". How immature.
02 November 2022 4:56
Loved this optical store. The people were very friendly and patient with me. I had to come to this place because my glasses where crooked on my face and I needed them adjusted. Throughout the process of adjusting, the team was kind and were ultimately able to fix my glasses in less than 10 minutes. Overall, great service and friendly employees. Definitely recommend this place if you have problem or need glasses.
25 October 2022 18:36
Great service and reasonable prices for the best quality eyeglasses and sunglasses. Clean and great atmosphere in shop. Would definitely recommend to anyone who needs to get any type of glasses. ’
22 October 2022 21:08
Family of five have been supportive to this business for many years now. Unfortunately I will not continue with them. The biz is not transparent with its fees, often saying don’t worry we’ll work it out. My glasses are always inaccurate and I don't receive what I pay for. I’m constantly inconvenienced and provided with false timelines as to when they will be ready. Very little accountability is taken and the blame is always placed on someone else. Very close to home however not worth the headache.
11 October 2022 16:26
Amazing service. Friendly staff.
Amazing collection of sunglasses. Must visit if you are looking for trendy glasses and quality service.
04 October 2022 19:51
Amazing service! Super friendly, wide selection, great prices. Overall would definitely recommend!
03 October 2022 0:53
Wonderful store with a fantastic staff which has a huge selection of designer frames. I received my glasses in a timely manner and I will definitely be returning to the store.
01 October 2022 3:22
Nice service and nice place for sunglasses.
I visited this place as one of our friend suggested for glasses and We are really happy with service.
24 September 2022 21:08
One of the best selections of high end frames in the west end; amazing client service; and quality, quality, quality. I’ve been getting my glasses from here for years, as has my wife and my folks. And always a great experience!
20 September 2022 6:09
Love this optical. They have a huge variety of glasses and lenses which are always up to date with trends. They provide reasonable and fair prices and have the best staff! Sandy was a great help as she assisted me with my experience today and paid close attention to my needs. Thank you for the amazing service. Will be back:)
19 September 2022 16:28
After visiting 5 optical places for glasses for my family, I was frustrated. One of our Friend recommended this place. Very happy with service, Delivery and # of Branded frames to choose from. Recommend visiting this place in small Plaza. Better than stores in Big Malls.
12 September 2022 4:09
Had my eye exam and glasses made today, Cant stop myself in rating this place, I called in for eye exam appointment at 4.00 PM and explained them that my dog chew my glasses and I can not see without my glasses (had only one pair so stupid of me), They got me 4.30 PM appt and made my glasses within 10 minutes after my frame selection. I am back to my life and playing my video games tonight.
If you need glasses, Just visit this place and make your own call.
05 September 2022 5:48
I went to get some contact lenses cause i’ve always wanted some and the experience was great! Staff were amazing too id totally recommend
02 September 2022 7:58
I have been visiting this place for the past 6-7 years, I made my son's glasses and gave them the instructions to make them transition, but did not. When I asked them, they said that they can not do anything now, because once they are made, they are made. It was a waste of my money, now recently I purchased glasses from them, and they are not clear enough to see through, and makes me feel like I am seeing through plastic or underwater. I went to the store and owner told me that nothing is wrong with your glasses, this is the right prescription, we can not do anything, which makes me feel that they are wasting time and to make money. Makes me feel a little saddened because I have been going for such a long time, and still to fix a mistake I need to purchase another set of glasses.
29 August 2022 13:35
Best glasses shop in the area. Staff are super friendly and helpful. Have been coming here for years and never had any problems.
25 August 2022 18:40
Got my eyes tested yesterday, Dr. Amrik Dhaliwal is very intelligent doctor, not only gave me Rx but also advised me so many other things about how to take care of my eyes. Glasses were made on site within 10 min. Recommend visiting them. Huge collections of Gucci's, Balenciaga and Bottega Veneta. I picked up Bottega (My favorite).
21 August 2022 8:34
Great experience! My friend recommended me this place for glasses after my horrible experiences with other opticals. I was a bit hesitant to trust another optical but after my experience with ioptical today, I am so happy I got out of my comfort zone! The customer service was great, they worked well with my budget as well as my insurance and provided me with glasses of my liking. Staff was so helpful and knowledgeable. Thanks for the great experience!

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