ICAS
18 reviews 100 Stone Rd W #102, Guelph, ON +1 519-763-7282 www.icascanada.ca/contact.aspx suggest an edit
31 October 2023 20:15
Don't even try to use ICAS, their service is zero, infact if it's possible to give no star, I will gladly do. I was told my school can send my Certificate electronically to them and they provided me their email address. I contacted my school, paid my school to send my Certificate to ICAS directly which my school did and after 3weeks that my school sent my certificate. One of ICas assessment team sent me an email to inform my school to send my certificate (hard copy) via a courier. As in I don't get it. Where's the money coming from? You guys can do better and stop wasting people's time and money.
13 October 2023 19:18
Review of ICAS
My certificate was assessed in 2009 by ICAS, I needed just a copy of the same report for very important job opportunity, all that ICAS needed is to press print and charge me whatever amount they wanted, I really don't care because this is very important. I cant talk to anyone on the phone number provide on their website so I email as directed.
I got a message back after 72 hours acknowledge my file number 03071002, they outlined all my certificates assessed but they now want me to re-apply with new, strict condition and the fee which I don't care to pay.
This is a big setback because these reasons
1. It takes 6-7 weeks to re-assess my certificate.
2. The new condition means I have to go back to my school which I left 3 decades ago and ask for additional documents
3. Email can't do justice for simple exception needed and they are not picking up and do not allow 1: 1 because I leave close to Guelph except for drop-off of original document.
I am at their mercy, I might perhaps lose the job if they cant make simple exception within days for me to have JUST a copy of my assessment.
My certificate was assessed in 2009 by ICAS, I needed just a copy of the same report for very important job opportunity, all that ICAS needed is to press print and charge me whatever amount they wanted, I really don't care because this is very important. I cant talk to anyone on the phone number provide on their website so I email as directed.
I got a message back after 72 hours acknowledge my file number 03071002, they outlined all my certificates assessed but they now want me to re-apply with new, strict condition and the fee which I don't care to pay.
This is a big setback because these reasons
1. It takes 6-7 weeks to re-assess my certificate.
2. The new condition means I have to go back to my school which I left 3 decades ago and ask for additional documents
3. Email can't do justice for simple exception needed and they are not picking up and do not allow 1: 1 because I leave close to Guelph except for drop-off of original document.
I am at their mercy, I might perhaps lose the job if they cant make simple exception within days for me to have JUST a copy of my assessment.
11 October 2023 22:47
Worst ECA assessment service I would say. They would need at least 20 weeks (+/- 5 months) after receiving complete documents to provide IRCC ECA assessment.
05 October 2023 3:44
I recently had the pleasure of using ICAS for my credential assessment, and I must say it was an exceptional experience from start to finish. I was initially drawn to them as a promising alternative to Wes, and they did not disappoint.
From the moment I reached out to ICAS, their customer service was top-notch. The staff was responsive, friendly, and always ready to assist with any questions or concerns I had. They made the entire process straightforward and stress-free, which is invaluable when dealing with important credentials.
What truly sets ICAS apart is their accuracy in credential assessment. I was impressed by the precision with which they evaluated my qualifications. It's clear that they have a dedicated team of experts who understand the nuances of international credentials and education systems. This level of attention to detail is crucial, especially when you're relying on the assessment for career or educational purposes.
One of the most remarkable aspects of my experience with ICAS was their commitment to timeliness. They not only met but exceeded my expectations by completing the assessment well within the mentioned timelines. This efficiency allowed me to plan the next steps in my career with confidence.
In summary, ICAS is a fantastic choice for anyone in need of credential assessment. Their service is exceptional, and the accuracy of their evaluations, combined with their commitment to meeting deadlines, truly sets them apart. I wholeheartedly recommend ICAS to anyone seeking a reliable and professional credential assessment service. They've proven to be a great alternative to other providers, and I couldn't be more satisfied with the results. Thank you, ICAS, for making a crucial process feel seamless and dependable.
From the moment I reached out to ICAS, their customer service was top-notch. The staff was responsive, friendly, and always ready to assist with any questions or concerns I had. They made the entire process straightforward and stress-free, which is invaluable when dealing with important credentials.
What truly sets ICAS apart is their accuracy in credential assessment. I was impressed by the precision with which they evaluated my qualifications. It's clear that they have a dedicated team of experts who understand the nuances of international credentials and education systems. This level of attention to detail is crucial, especially when you're relying on the assessment for career or educational purposes.
One of the most remarkable aspects of my experience with ICAS was their commitment to timeliness. They not only met but exceeded my expectations by completing the assessment well within the mentioned timelines. This efficiency allowed me to plan the next steps in my career with confidence.
In summary, ICAS is a fantastic choice for anyone in need of credential assessment. Their service is exceptional, and the accuracy of their evaluations, combined with their commitment to meeting deadlines, truly sets them apart. I wholeheartedly recommend ICAS to anyone seeking a reliable and professional credential assessment service. They've proven to be a great alternative to other providers, and I couldn't be more satisfied with the results. Thank you, ICAS, for making a crucial process feel seamless and dependable.
25 September 2023 14:21
Didn't get the work done, took too long to respond, and gave some lame excuse as to why my documents weren't official (even though they were), WES got the same evaluation done for me within a week using the same documents
25 May 2023 3:37
Worst organisation ever, dont communicate and dont do a thing to help you out. Dont spend the money on this youre not gonna get it
03 May 2023 16:07
Never write It takes a really long time. It took too long to get the documents, so I ended up canceling it. Feeling cheated.
26 April 2023 19:11
No phone numbers
No customer service
DO NOT USE THEM. Should be shut down.
What kind of joke of a company is this? There’s no way to give feedback and no way to speak to someone on the phone to get clarification. Their reps can do whatever they want, reply when they want because there’s no accountability. Use your hard earned money elsewhere!
No customer service
DO NOT USE THEM. Should be shut down.
What kind of joke of a company is this? There’s no way to give feedback and no way to speak to someone on the phone to get clarification. Their reps can do whatever they want, reply when they want because there’s no accountability. Use your hard earned money elsewhere!
19 April 2023 13:24
It took 5 months for my report! Wish I read reviews before I paid all that money and went with someone else. They send you an email that something is missing and then take one month to reply to you and that's with every single correspondence! Nothing was missing though. Go with someone else!
06 April 2023 11:51
I do understand the frustration while awaiting for the status update from ICAS but wants to share my experience. I was quite upset initially with the overall process as my status wasn't moving from "Additional info required. Communication sent by email"
This is the step that everyone needs to understand as they already mentioned the assessment will start once completed documents are received by the office. You need to be proactive and help yourself in completing this process by contacting your institution. Once they receive the required docs, everything seems to complete within their time frame at least in my case. The email communication throughout the process wasn't bad at all.
This is the step that everyone needs to understand as they already mentioned the assessment will start once completed documents are received by the office. You need to be proactive and help yourself in completing this process by contacting your institution. Once they receive the required docs, everything seems to complete within their time frame at least in my case. The email communication throughout the process wasn't bad at all.
25 March 2023 18:29
Waste of time, money and energy. Don’t go with ICAS. Choose an other solution. It’s a shame
22 March 2023 4:35
Probably one of the worst, if not the worst assessment organization. They're extremely slow and office staff are extremely unprofessional. The Government of Canada should consider reviewing their status to complete assessments, and possibly consider removing their accreditation status as a legitimate agency. Avoid, avoid, and most importantly, avoid.
14 March 2023 12:01
2 ans d’attente pour recevoir l’évaluation. J’ai eu le temps d’avoir ma résidence permanente et ma carte. Heureusement mon intuition m’avais dit: paye un second organisme. J’ai donc payé WES avec un résultat en 30jours. FUYER ICAS! Totalement inutile et ça vous évitera de perdre 250$ et votre temps
05 March 2023 22:26
Choosing WES please. It just take about 12 days to complete the application. HOWEVER, ICAS will take care of your case forever!
04 March 2023 20:47
Impossible to reach out to ICAS after you pay for their services. No phone, emails bounced back, link they provided expired. Conclusion: you have to restart a new application and repay and wait forever! Way more frustration than any other services in Canada.
30 January 2023 23:46
Worst service ever seen in my life.
Don't waste your time with ICAS.
Go straight to the WES, same price, excellent customer service.
Don't waste your time with ICAS.
Go straight to the WES, same price, excellent customer service.
27 January 2023 0:43
Un abus clair de petit pouvoir et un manque de professionnalisme évident. Bloquer les dossiers, des délais de traitement hallucinants.quand on sait que derrière les enjeux sont essentiels (des démarches de recherche demploi ou d'immigration) c'est une honte! La concurrence est bien plus professionnelle. Fuyez cet organisme, ce sont des vrais escrocs et ça mériterait que les médias ou les instances politiques se penchent sur leur cas.
06 January 2023 14:18
Do not go with ICAS! Processing time is for 6 months! Go with somewhere else like WES, my wife went to WES and got her credentials in just 2 weeks. THIS COMPANY IS A WASTE OF TIME