Impact Auto Body Ottawa

Do not waste your time and money to there,
I spoke with him on the phone drove 45 minute to get there the guy took pictures and everything and never got back to me waited aa months and still nothing all my time wasted not professional at all! Do not waste your time!

Owner of this facility has Expert knowledge in car repair especially body shop related work; i found the owner humble and taking care of even a small issue of your car, explained the issue in detail and suggested the best course of action to rectify.

Impact Auto was extraordinarily helpful and accommodating with a delicate repair situation. Communication from the owner went above and beyond. Thanks so much to Impact Auto for making navigating this repair so much easier to manage!

Amazing experience with Impact Auto. Stopped by to get a quote for a broken side mirror, they assessed and gave an honest advice to get the parts from dealer directly. Amazing part was they did a temp fix which I even didn’t ask for and they did it as courtesy. Would love to go back to this place for other services.

Brought my vehicle in after hours for a tire patching they took care of it were informative and very effective, couldn't have asked for better service

I was extremely satisfied with the work they did to fix scratches on the side of my car. I will follow their advice and not go ahead with the paint job. They saved me a lot of money and finished in less than 24 hours. Thank you! Strongly recommended!

My car had been involved in a hit and run earlier in 2020. My insurance company directed me to their preferred shop and my car was never fixed properly which ultimately led to me losing control and
Getting into a massive accident. For months the second place I was sent to by insurance estimates the damage at 7 thousand dollars and that was just an estimate and then they changed their minds I took
My car to an actual dealer whom also
Refused unless they were given 5 thousand cash upfront and was also advised that it was an estimate only so I decided to call around on my own. Just one phone conversation and I was completely comfortable. Sean talked step by step with me and legitimately made me feel at ease. Every week I was updated and pictures were sent. All
Parts replaced were shown to me either by pictures or in person! This man does what he actually says and goes beyond.
When I went to pick up my car I was in disbelief.
He waxed it outside all my tires were replaced all my tire rims were fixed and he detailed inside and shampooed it my car was like brand new! Those were extra touches he did on his own, besides repairing the completely destroyed front end.
I have already told several people about him and I can only pray that this man gets the business he deserves I never knew people like this still existed and after being screwed by my own insurance company and the places they sent me too I was very discouraged! If you are looking to repair your car leave it at Impact Auto it will be the best decision you ever make! Thank you again Sean and the rest of your team! I am so grateful and will never go anywhere else again! Amazing work!

Great guidance!
Very honest and explained everything about a repair I needed. Pros and cons and at right prices!
Keep up the good work and continue giving the right advice!

Terrible one that I had a very bad experience with. After several months the painted area is rusted again!
The misleading nice photos posted are not taken from this body shop, which is very dirty and messy!

One of the worst service be ready to pay double once you get in and dont get carried away by seeing the picture of his shop its the most run down shop.

I had the best experience ever. Paint was done professionally, and fast. Thank you very much for the great service.

You won’t be disappointed by the fair prices, friendly staff, and quality work! We couldn’t be happier! Sean was incredible - even giving daily updates and pictures of what they were working on. The quote was cheaper than the rest we had &, despite the fact that more work was added to the order, they still managed to get everything done in the time quoted originally.

A small business with genuinely good people who are skilled at their work!

We’ll definitely be returning!

Wow! Came back to this place 2 years later and it is still amazing. He helped me today with some scratches on my bumper. Took minutes to fix. I love this place.

An amazing experience! I had my bumpers replaced 2 years ago by them and at that time I had called around the city to get quotes and Impact Auto Body Ottawa by far had the best price so when I needed my roof and hood redone I didn’t even bother to call anywhere else. They really went above and beyond, they buffed the exterior for a seamless finish and detailed the interior AND replaced the rusting screws on my license plate. My car looks brand new! I was kept up to date with their progress via phone calls and texts and photos of the work being done. If you’re looking for excellent work with attention to detail AND for a great price look no further! Thank you again so much Sean and team, I really appreciate it!

These guys are honest and fair. Impact Auto Body Ottawa and guys are awesome. Got me a deal on a certified part and had me out the door as promised. Thank you!

Excellent service at Impact Auto Body shop! Someone I know got in an accident where their trunk was quite damaged, so he sent his car to this shop and just a few weeks later got his car back and it looks brand new thanks to the workers here! They were also very helpful, professional and honest. Great service here they are highly trained and informed on cars no matter what the condition is or what needs to be done to it. I would recommend this place to anyone who is in need of genuine, quality, and exceptional service.

After I was in an accident I was nervous about taking my car to a garage as I do not know much about cars and repairs. When I brought my car to Impact I felt immediately comfortable. They took the time to explain everything to me in a way I could understand. I felt they were being upfront and not taking advantage of my lack of knowledge. They were efficient and the work was impeccable. You cannot tell there was ever any damage. I was back on the road quickly and I am so impressed. Thank you!

I had my car hauled away due to a total loss from insurance. I got a call from Impact to have it towed but Sue couldn`t read my name for whatever reason let alone my aunts name who is the main insurance holder. She was so bad at reading she needed her supervisor to read my name for her. How bad do you have to be to not do research on your clients before contacting them? Good thing I don`t have a car anymore because now I will never have to deal with a rep like Sue.

Sean was very thorough in explaining the process for the bumper repair on my Q5 even though it was 10 pm at night when I originally rang.
Quality of the work was great and the technician Ahmad was also very, very pleasant.
Very impressed with the late hours, I work till 6 pm so having someone being able to work on my car in the evening is refreshing.

Impact Auto Body Ottawa & guys are friendly, reassuring, professional, accommodating, fair. It was a great experience dealing with Impact Auto. They took all my worry away and dealt with my car autobody repair and the insurance company and eased my mind.

I've been dealing with Impact for over 3 years and always receive quick and great service. Always helpful and suggestive. Would recommend 10/10

I had to give him a 1 star if I could it would be NO stars his guy is a fraud he did work on my vehicle and he did a HORRIBLE job PLEASE DO NOT DEAL WITH THIS SHOP he cant keep employees his shop is gross not professional AT ALL there are other business GO TO THEM he needs to be shut down and it will happen soon enough because im not done fighting his scams will end with me. People deserve a honest mechanic and HIS NOT THE GUY. PLEASE DONT SPEND A DIME HERE! Im not sure why people gave him a 5 star believe me his fake and his pictures that he has up on his website are fake he goes by 2 names and he also has a shop on scott street OK Tire. He also called my insurance company saying he was my lawyer then he wanted more money from them they said no so he came after me he doesn't care about you or the work its all about the money for him.