Imperial Hardwood Flooring

IHF were hired to renovate units in the co-operative housing complex where I live. They did a spectacular job installing both carpet and flooring in our unit (I was especially impressed with the hardwood floor installation - flawless). The staff were very friendly, accommodating, and worked efficiently. I would gladly conduct business with IHF again, when need be; and highly recommend them to the public. Great job!

We had vinyl laminate flooring installed by Imperial in 3 bedrooms of our home. Jurgen came over shortly after our initial call to provide his opinion regarding refinishing or replacement of existing hardwood floors. Because of the condition of the old hardwood, we went along with his suggestion to lay the vinyl laminate that we'd chosen over the old hardwood. We are glad we did.
The crew arrived on time and the work on all 3 rooms was completed in just a little over 2 hours. This consisted also of removal of old baseboard and installation of new in all 3 rooms, including closets. The closet doors did not need to be shaved and all went back into place perfectly.
The crews were organized, professional, and careful throughout the process, from start to final clean-up. We are very happy with our new floors and the quality of work performed. We will not hesitate to call on Imperial for any & all other renovation work that needs to be done in our home.

I am really happy with my new bathroom floor. The workman was professional and polite. Everything was left nice and clean. Thank you

We had IHF install luxury vinyl flooring in our family room. From the preparation that was done and install, the job was done in the exact time frame that we were told. Amazing job and excellent service!

My husband Jay and I very highly recommend Imperial Hardwood Flooring. We are extremely grateful to the owner, Jurgen, to the installers, Aaron, Ben and Tyler, as well as to the office staff, Chandra, Marlene and Peter, who consistently provide us with outstanding service. Four years ago, we had the carpeting replaced in our family room, staircase and upstairs hallway and, this week, had the carpeting removed, in our living and dining rooms, and replaced with luxury vinyl plank. We are absolutely overjoyed with the end results of both projects, extend our sincerest gratitude and heartfelt thanks to Imperial Hardwood Flooring for always taking such exceptional care of us and which we will most definitely choose again for any future flooring need.

We had our floors done a few month's ago but this is something we could not leave unsaid. We had most of the floors in our home done (about 1000 sq.ft) Our floors are absolutely beautiful! The wood used was great quality and the workmanship was excellent. Everyone was a pleasure to deal with. They were professional, arriving on time and they took the exact amount of time as quoted. Price was good for a beautiful flawless job. We would definitely recommend this company. Mark and Trudy Travers

Excellent work installing hardwood floors in 4 rooms in our home
Very knowledgeable, efficient and friendly would highly recommend Imperial Hardwood

We had our old hardwood flooring removed and replaced with hardwood flooring that is better suited to the rest of the decor in our home.
That crew at Imperial Harwood Flooring are very skilled craftsmen, I personally observed the entire process and was impressed with their professionalism and superior skill level.
The job was a large project as we also had two additional rooms added so that the entire main and upper levels of our home are hardwood flooring throughout. All the previous hardwood floors and carpeting were removed and disposed of or recycled as an inclusion in the quote.
Jurgen visited to ensure that the project was running smoothly during the process and also followed up after completion to ensure that the job was completed to our and his satisfaction.
The quote costs and timelines were exactly as written and verbally communicated with no additions, deviations or unexpected surprises.
It was our pleasure to have enjoyed an exceptional experience with a locally owned company.

In the summer, we moved to St Catharines and before moving into our older home Jurgen’s team came and refinished our oak floor and install some new laminate flooring and installed some new carpeting in a family room. The work was great and the team left everything clean and tidy.

After moving in - we had IHF back to renovate a Bathroom and closet. Both required a complete gutting. Jurgen pulled together a team of specialist to complete the various tasks and worked hard to keep us informed as to who would be there on which day. While the project took awhile to complete - the finished product, which also included the addition of a window - look like it belongs in a magazine.

Some months after the work was all completed and paid - we had an issue with the glass shower door and it was solved by the team very quickly with no fuss at all. We are enjoying the bathroom and the closet everyday and I would use IHF again.

"After a long fruitless search, a glowing referral led us to Imperial Hardwood Flooring. Success! Extensive choice of flooring led to a selection of exact colour and quality we were looking for. Logan and Peter were knowledgeable and patient while we were deciding. When we requested an adjustment in the detail of the product, Jurgen, the owner, arranged with the manufacturer to accommodate us. When the time came to schedule, Logan communicated clearly and in advance with us. The flooring arrived just as promised, and the quality was indeed outstanding. The installation was done quickly (one day) and neatly.

The crew were professional, experienced and tidy. Meticulous and quality work. Absolutely clean house when job done. Finally our thanks to Jurgen for our flawless experience. High standards and workmanship. Appreciate your personal attention to detail. True craftsmanship! "

Review forwarded from Customers John and June

We are very happy with the quality of the work. Workers came when they said they would. Had the job done in 5 days as they said they would. The price was reasonable and the workers enjoyable.

We are so happy with our new hardwood flooring recently installed by Jurgen and his team. Attention to detail made all the difference. They really cared about how the project turned out and our satisfaction. The process was fast, clean and expert! We have a fresh bright living space and would recommend Imperial Hardwood Flooring for any job, large or small!

We were extremely satisfied with the workmanship Imperial Hardwood provided. They even changed several boxes of hardwood for a cleaner finished look at our request without question. Great job, wonderful staff.

I have just finished having my carpets taken out and high quality laminate flooring put in. I was hesitant after having new hardwood floors in the past but I knew it would be durable and easy to care for (friends told me). This house is full of items that had to be moved in order to install the flooring. The two guys Peter and Cody were great! Very pleasant to deal with and hard working. The job was well done and I am pleased with the results. There were no delays. I would highly recommend this company after searching on line and being hesitant initially. Thank you Jurgen!

Would never buy from them again. Flooring they recommended buckled and lift. They don't stand behind their products.
We are on our way to court. I don’t want want anyone to go through this.