07 August 2023 13:42
I had a fantastic experience working with Saeeda regarding my car loan. Saeeda personalized the loan options to fit my needs and kept me informed. She is very prompt in communication and very cooperative. I highly recommend Saeeda for anyone seeking reliable car loan assistance. Thank you for the outstanding service!
23 July 2023 7:37
Very good experience! Saeeda Shoja was fantastic and was very quick to respond to all my questions. She offered great advice and truly acted like she cared.
16 July 2023 23:53
I hade a wonderful experience with import motors. Lily goes out of her way to go into details so you understand what you are getting into. I will be recommending her to many of my friends so they can get that quality of service that I have received
07 July 2023 6:46
I had very good experience with Saeeda shoja, she is the best financing advicer i have ever seen, I personally recommend her for the services and instant approval.
26 June 2023 20:58
Dealt with Lily while trying to finance a new car.great customer service and made the experience much easier!
02 June 2023 1:29
Lily the finance manager is very nice and quick. She explained well and helped me every step to finance my purchased vehicle.
Thank you Lily.
22 May 2023 22:53
I was helped by Saeeda, who had very professional and had good knowledge of whay she was doing. She helped me get the deal and would recommend anyone to reach out to her as she provides the best deals according to her clients needs.
16 May 2023 20:59
Lily was very committed to getting me into the car I wanted and at the rate that worked for me. Happy customer over here!
09 April 2023 4:47
Lily was very helpful and transparent about the whole loan process I was there for. She was patient in answering all my questions and was pleasant and professional throughout.
05 April 2023 20:31
I financed my Chevrolet Sonic at Import Motors. Saeeda made my financing application clear and explained all of its details. Thanks to Saeeda, the process was straightforward and hassle-free.
14 March 2023 1:46
I had a really smooth and good experience with this company. Extremely thankful to Lily for being so honest and friendly. Would recommend!
25 February 2023 11:09
I financed my vehicle through Saeeda at Import Motors. She was extremely helpful and kept me updated throughout the process. Saeeda was also very patient and answered all my queries. Outstanding service:)
22 February 2023 18:21
My first car in the country! Thanks to these wonderful people - Darry, Ali and Saeeda for helping me get the car. I had no proper credit history due to certain reasons and because of that I was getting 21.99% with some other dealer. Luckily got a chance to meet them and they helped me to get Honda Civic 2015 at 9% only which is a standard in today’s market. Thanks a ton to them!
11 February 2023 14:15
Saeeda was a joy to work with when it came to some financing for my new car. She is very kind, prompt, and thorough. I really appreciated the service she provided, as she explained everything to me in detail, helping me to feel confident as I made my purchase. I would definitely recommend Saeeda if you are looking to finance a vehicle!:)
01 February 2023 12:19
We would like to say Thank YOU to Lily. She was very patient and attentive. Will definatly be happy to work with her again.
10 January 2023 13:22
Such great people to work with they are so professional and caring will defiantly use them in the future if i am to get another car and the lady named Lilly went above and beyond to make the experience so wonderful thank you keep up the great work
10 August 2022 1:05
I had recently purchased my 2014 Toyota Venza and the process was as smooth as silk. I must definately thank Saeeda for all of expertise and making this happen. She is very knowledgeable and knows how to get what the customer needs. Everything was explained with the finest detail and answered all my questions putting my mind at ease. I love my vehicle and again thank you to Saeeda and the team at Import Motors!
26 July 2022 17:25
Saeeda is very helpful and knowledgeable in answering all of my questions. Very genuine and passionate about their work. Great experience with Saeeda, the sale took place very quick. I recommend to visit once if you want to get good service. Thanks Saeeda.
27 February 2022 12:23
Extremely professional company to get all your financing needs fulfilled.
My husband and I worked with Saeeda, and she went above and beyond to ensure we got our truck. We will be back in the future for sure to do business with her again.
Thank you again Saeeda we really appreciate your hard work.
17 February 2022 3:19
All I can say is that my transaction with saeeda was Smooth and efficient. Explained thoroughly all you need to know about the car i was kinda late when I arrived but she didn’t show any sign of frustration which I like about her. Professionalism was Above And beyond. Kudos.
09 February 2022 5:58
It is with confidence and satisfaction that I would like to thank Auto Cross team for their helpful and kind experience and service. They took the time to listen to exactly what I was looking for and helped me every step of the way from test driving to financing and made the process safe and secure for me. I know I will be referring my family and friends to them because they took great care of me as there customer and assured me along they way. Thank you and your team for all your help. I really appreciate the care you took in your service. It is the place to go and I would recommend everyone if you looking for a car please come here.
25 January 2022 5:06
Saeeda at import motors was very helpful and got me the finance within a day. She was very good at communicating with me and as well as with the dealer and worked very efficiently on my file. I would 100% recommend getting your finance from saeeda.
18 January 2022 3:51
Hade a wonderful experience with them specially the international student those want to buy there dream car or any care must contact them
10 October 2021 23:37
Great experience! Lilly, was very helpful and made our time there an easy and enjoyable one. Highly recommended with a great choice of quality used cars at a very competitive price.
19 September 2021 23:50
Saeeda made it very easy for me excellent customer service, looking forward to my new car thanks to her.
07 September 2021 2:27
I had a WONDERFUL EXPERIENCE! Saeeda was AMAZING! She was really friendly and professional. Definitely recommend these guys!
31 August 2021 21:43
It was a great experience dealing with Import Motors. Lily was so professional and very friendly. Highly recommended!
09 August 2021 21:21
From start to finish, it was easy, well communicated and stress free! I worked with Lily for this entire process and I was blown away with how simple the transaction was. She was very quick with responses and walked you thru every step! Would recommend her to anyone who is in the market for a vehicle or looking to finance a deal! Fantastic service! Will definitely come see her again!
01 August 2021 11:06
It’s really a great experience dealing with import motors especially with saeeda. Be it on phone or in person, she will give you the best information you needed. Friendly and accommodating. Definitely, will be back for another deal. Two thumbs up
31 July 2021 15:21
Lily was amazing to work with! Very friendly and quick! Worked quickly with me to get me in the car I wanted ASAP. Wonderful experience:)
09 July 2021 22:06
"Excellent Service"
Our experience purchasing a Camaro from Massi (Import Motors) couldn't have been better-He is extremely knowledgeable about the market and the variety of care he sells. We can confidently say we will be returning to Massi for future car purchases and highly recommend him to anyone in the market.
He was fast to answer all my questions and helped out as much as he could. It was a fantastic experience by buying Camaro from him.
Thanks for a great and nice car.
06 July 2021 23:02
I loved dealing with Saeeda. She was fast, professional, and made me feel comfortable.
I came from a few hours away, she made sure all the paperwork was ready and managed to have most of it done before I got there. My purchase went very smooth.
After a week of having my car, she messaged me to see if I was enjoying it.
Very pleasant experience. I would definitely deal with Saeeda again.
03 June 2021 22:53
Drove two hours for scheduled appointment. Liked the car and asked to test drive it as was really interested in purchasing but told couldn't test drive today - come back another day. Not sure what their deal is but lost a sale today.
31 May 2021 10:06
I absolutely had the easiest process with the most amazing, honest customer service I live in st catharins so they even stayed open late for me after hours really went above and beyond to help me out. I highly recommend this place you won't be disappointed and Saeeda, helped me every step of the way couldn't of met a sweeter lady! Really genuinly lady and overall 10 out of 10 for all she did. Thank you is not enough because she didn't have to go out of her way to help me the as much as she did. So grateful. Extremely happy!
04 March 2021 21:30
I bought a car from import motors for the best price. The best place to get your car. I really like their costumer service.
27 August 2020 13:20
Had a very pleasant experience with this organization. Lily Jiang was very helpful and went above and beyond to help me and was very patient, she worked hard with me to make things work for me. I felt like I knew her forever. You can rely on them for your Auto Financial needs. All the best for the Import Motors Team.
24 May 2020 1:51
To be honest, my experience at Import Motors was an excellent one, between convenience, customer care and service, they went beyond my expectations in order to help me in any way needed. I would highly recommend Import Motors if you are looking for a Pre-owned car.
05 April 2020 18:53
Getting the vehicle I envisioned may have taken a bit longer than I anticipated, but in all fairness, Massi K.the owner of Import Motors wanted to make sure the vehicle I left with lived up to his very high standards. Massi went as far as to order an auto part from Florida for my vehicle so as to avoid any defects, just to ensure complete satisfaction. His pursuit of professionalism made me a believer and I would have no qualms going back to his establishment for my next purchase!
27 March 2020 16:56
I worked with Lily on the financing of my new vehicle. She was very friendly and professional. She worked hard to try and speed along the process, and was knowledgeable with any questions I had. Very happy with my interactions with Lily!
17 March 2020 11:42
When we didnt think we could get approved Lily came through for us and got us into our new van. Amazing service!
11 February 2020 12:19
Import Motors made buying a used vehicle very easy and stress free! Lily was fantastic and professional and was more than willing to work out terms and rates that worked with my finances. Would definitely recommend them to anyone looking for a quality used vehicle!
23 January 2020 23:12
Massi scammed my mother out of 10 thousand and additional 3 thousand in car repairs. Messi who is the owner of this dealer lied to her about the car being certified. He said he would fix the car but blocked her number and didn’t make any attempt to fix the problem. We will be suing this place you call a dealership for our money back.
11 January 2020 18:33
Excellent service and kindness. I had a delay in obtaining my insurance and Joanna Mazzanti helped me in the process with the insurer. I definitely recommend them for the purchase of any vehicle. Since they provided me with an excellent service with ethics, showing human quality and sympathy, leaving aside a coldness that characterizes the automotive guild in order to close a sale.
04 December 2019 18:05
I've been dealing with Lily and she's been nothing but amazing since I started this process.

Always answering my questions in a timely manner and always professional. I would recommend her to anyone I'm dealing with.

Great work!
25 November 2019 21:05
They just want your money. 1. They don't provide enough information when you are doing the financing. 2. They don't offer warranty to their cars because they sell cars with many problems, 3.with high prices when you already paying high interest, for obvious reasons (which I understand that). I bought a car from them 7 months ago and it is in the mechanic for 2 months now (6 weeks in their mechanic and 2 in mine) the car had problems since week 3 I bought it from them, with the engine light on, So many times back and forth to their mechanic and they never really fix it, until my car broke down. I paid towing and car rental and they don't offer any warranty, and just pretending be nice. My mechanic specialist in BMW told me is the timing chain and charging me $2,300 b.t. Their mechanic said is the engine and I need to pay $7,000. I still paying for a loan for a car I bought 7 months ago and I don't even have. Don't trust DO NOT BUY CARS FROM THEM! Worst liars ever.
06 October 2019 20:56
Lily and Joanne are the best! It's always a pleasure working with you guys! Keep up the good work!
13 August 2019 18:59
I had an excellent experience at this place. My favorite sales rep is HANAN.in one word HONEST and extremely humble.i bought an SUV and he made sure that all the little concerns that I brought forward were dealt with on a timely manner. He took care of everything and gave me a car that feels brand new although used. Import motors is a dealership worth investing ur money in. Especially if u want honest service. Make sure u ask for HANAN, he is the top guy who really gets the job done.overall an amazing experience.
13 June 2019 4:38
Highly recommended Sam is the man, very helpful and dependable, responsive to calls and often personally assist and help us.
02 May 2019 14:16
This dealership is looking to scam people. They will not fix anything that came broken in the car. They will never give you a refund on a deposit after you noticed the car was faulty. They will threaten you and curse you until you leave after you got ripped off. The owner Massi Kohgadaihas has criminal charges against him, this place won't last very long, and Massi's got some problems he needs to work out. These are not the kind of people you purchase a car from.
14 April 2019 2:40
Lily at Import Motors is a true asset. She worked tirelessly to find me the right deal for me. She kept in contact with me via phone, text message, email and was seemingly always available to discuss my questions and concerns. I'm so happy with my new (used) car, and the deal that Lily helped me get!
04 April 2019 1:57
I bought my first car here and I must say my experience was above and beyond exceptional. As someone who lived far from the dealership, everything was done remotely. I got my financing approved in the comfort of my own home and communication with the dealership was great. Highly recommended! PS Lily is the best! Could not have asked for a better experience. Thanks for being so helpful, so patient, so attentive and helping me land a cute vehicle. Till next time!
14 March 2019 4:43
Kat delivered unparalleled customer service, she went above and beyond by answering my emails and texts quickly even while she wasn’t at the office. Massi made certain that my Lexus was to my liking and also went above and beyond to make sure I was 100% happy with my purchase. Thanks import motors!
02 March 2019 4:28
Kat was my sales rep for my 2011 Mercedes GLK, I took a few days to decide but Kat gave me any info I requested in a timely manner to help make my decision.she was always available and responded really quickly which I think is awesome customer service. Loving my new ride now
13 February 2019 16:24
Very nice and helpful staff. Gave me very good car and finances as well. I wish them more success.
29 January 2019 21:27
Soheil lures me to North York on the promise of a bmw
Went back on his word
Water my time
Made me miss the bruins and leafs game and my ticket for 400 dollars

He is shady and untrustworthy
Run away
Stop taking advantage of vulnerable individuals
24 January 2019 3:39
Lily was awesome, she help me with financing. I m new to Canada 6 months n she explain everything slow and patience wit me. She make me comfortable n have a good first time buying experience. Thank u for being nice.
07 December 2018 9:09
Kat was very helpful showing me the 2015 Lexus IS250. I was approved with a low financing rate! I will recommend to friends and family:) Thank you Kat - you made the process so easy and stress free!
27 June 2018 13:39
I would NOT suggest Import to no one really, unless you have no choice to let these people scam you. A gentleman name Farzin, who now work near Import, 4457 Chesswood Dr, sold me a bmw x1 that, the doors did not work, the after market navi did not work, the car wass FULL OF PROBLEMS, they sold the car for over price. And did not mention to me Farzin is no longer with them. The owner Massi, very ignorant and DOES NOT CALL ANYONE BACK. Poor Poor customer service.make sure your not a young lady going to buy a car from them, they lie and most there cars have accident reports. Extremely disappointing to see such people in business, OMVIC will be notified as the car was worth 10k and sold it for 20k. Even a 1* is not worth Import Motors.

AS OF TODAY SAM TK (THE "FINANCE GUY" TOM NOW) CALLS ME AND TELL ME TO REMOVE THIS, UNTIL I DON'T REPORT THIS COMPANY TO OMVIC AND SHOW ALL MY TEXT CONVERSATIONS WITH FARZIN AND THEE FACT THEY LIE. IT HAS BEEN MENTIONED MANY PLACES THAT THE OWNER MASSI HAS CHARGES SINCE HE DOES NOT KNOW TO BE HONEST AND FAIR.

I MAKE IT CLEAR DO NOT HAVE ANY OF YOUR EMPLOYEES CALL ME TO REMOVE MY THOUGHTS AND EXPERIENCE WITH THIS HORRIBLE COMPANY.

THIS COMPANY IS A JOKE. AND THEY ARE ALL MONEY HUNGRY.

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