28 November 2023 6:26
We have received amazing service over and over again from In Focus Eye Care in Grand Bend. Would highly recommend.
20 November 2023 10:50
What a tremendous team at In Focus Eyewear! Professional, thorough, welcoming. No detail was missed. Highly recommend to anyone looking for superior service and eye care
17 September 2023 16:44
If you are in need of an eye exam or new glasses this is the best place to go. We went there to pick up our glasses from getting repaired and they had a frame sale! We were meet by the smiling faces of Marie and Cassandra. They walked us through picking out new frames. The staff is amazing, professional, very personal, knowledgeable, and they really care that you get a the best glasses for you! The Drs are top notch and use the latest technology to make sure our eyes are healthy. We both purchased new glasses today and can’t wait for our new glasses to come in. Thank you to the staff at Grand Bend office. We really appreciate you all.
01 September 2023 17:54
Excellent customer service! I handed over my broken glasses and within minutes they were handed back to me repaired and better than new! Thanks for saving my day!
28 August 2023 19:57
Best service and quality products. Always happy to adjust or replace a nose piece at no charge! Love all the team at InFocus eye Care!
27 August 2023 9:11
I would like to thank the gals at the front desk for their fast and professional attention to me this morning. They took my glasses and quickly repaired the lense, that my two year old granddaughter had knocked out, while I waited this morning! Thanks, ladies! I very much appreciated your help.
25 August 2023 15:33
Could not possibly recommend In-Focus Eye Care in Grand Bend higher. They gave me an appointment on short notice and were on time and super-efficient. Zoe, the optometry intern, did a fabulous job and was very meticulous. Dr. Johnson was professional, helpful and engaging. Joanne at the front desk managed to find frames that fit my current lenses and was able to pop the old ones out of my broken glasses and put them in new frames, which saved me enormous amounts of time and money. In short, if you can't see that In Focus Eye Care is the place to be, you probably need to have your eyes examined.
24 August 2023 8:49
Chloe was great, very responsive to my needs. Stopped in during travels to tighten a loose screw on my sunglasses and she even offered to replace the nose pads.free of charge. If I lived near here, this is where I'd get my glasses. TY In Focus Eyecare
20 August 2023 14:34
Very knowledgeable, friendly and attentive staff. Marie answered all
Questions and provided prompt service for such a very busy business. Good selection of frames and timelines to get them back. Hubby had an appointment too and was very pleased with the service he received from the Dr, who was interning, and Dr Laura. He was particularly thrilled to find a new pair of glasses with Marie as he is SUPER picky (he’s an Engineer) and has high expectations that were met!
20 August 2023 10:58
We were able to get some free adjustments from Joanne who was very helpful! Thanks Joanne, improved the rest of our stay at the cottage!
15 August 2023 12:04
I spend my summers here at Grand Bend & they have always been so helpful with anything I need while I'm here. They readjusted my sunglasses perfectly when no one else could. The girls go out of their way to help anyone who comes through their doors. Thank you so much.
04 August 2023 7:55
My nose pad broke off my only pair of glasses and I brought them to In Focus for repair. They fixed my glasses the same day, with no charge! The staff was friendly and helpful. Great service!
28 July 2023 7:04
We popped in during a camping trip when my granddaughter broke her glasses. They generously provided us a repair at no cost. We are so grateful, thank you so much, wonderful customer service!
18 July 2023 17:29
I went in to have my son's glasses repaired as we are in town on vacation. The staff were happy to help and repaired the glasses free of charge. So thankful for thier quick and excellent service.
06 July 2023 12:42
My two kids had appointments here and the staff were so friendly and patient with them. Favourite part of course is picking from the treasure chest!
04 July 2023 21:40
Great staff, great prices. Thank you for looking after my broken glasses! Repaired on the spot!
15 June 2023 1:23
A special thanks to Marie and the team at Focus Eyeware for speedy and friendly service. Cheers.
02 June 2023 5:19
We are so fortunate to have such a great eye glass service in Grand Bend! They couldn’t be more helpful with fixing and adjusting glasses. Always a smile
24 May 2023 20:46
Everyone at the GrandBend location was very helpful and knowledgeable when picking out glasses. Even though we were not previous customers, we were treated as though they had served us for years. We will definitely return to them again!
26 April 2023 21:10
I have had the friendliest, most comprehensive and thorough care at the Grand Bend In Focus location. While recently switching from glasses to bi-focal contact lenses, Marie was patient and extremely helpful! They accommodated my schedule, and patiently found me the right product. My family happily continues to enjoy the service and care from this professional team.
18 April 2023 19:43
Very impressive from the moment I walked in. Attentive, courteous, professional and super friendly. Thanks so much girls.
18 April 2023 12:54
Excellent customer service! From routine check ups to ordering new products the staff is always friendly and professional. Recently dealing with a backorder on some contacts ran out of current supply and the staff was willing and eager to help out to get me through the wait. Highly recommended! Keep up the great service
29 December 2022 23:31
Slow on getting the glasses u need have no clue what they doing tell u nutin but bull dont go here

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