23 December 2023 8:49
What can I say, they are just good, had great service from them had a question about online order they responded within the hour and let me know where my order was. Been a great experience not like big box places that shrug you off when there is issue with order, shipment, etc. Will be my go to for indoor grow supplies from now on! If I am ever down that way will definitely stop in personally and thank them and check out store to bad I live so far away.
25 November 2023 21:38
Definitely the most well stocked n reasonably priced hydroponics retailer within 100 km of my house the only reason I didn't give 5 stars is because I haven't gotten a free t-shirt yet
24 November 2023 23:13
Wow. Talk about service. Ordered and product at my door in 3 days or less. Super fast, super accurate, really good quality stuff. I have 2 orders completed already with a 3rd in the works. I won't shop anywhere else as I am very happy with what Indoor Farmer stocks and supplies!
11 September 2023 18:46
Can’t say enough good about these guys. The best customer service I’ve personally experienced. Shipping is always next day and prices are always competitive. This is my number 1 choice for any supplies, highly recommend for anyone looking for a consistent and convenient source of supplies.
11 September 2023 1:41
This store is amazing! They have everything your would ever need for indoor growing and the staff is friendly and knowledgeable ill be a regular now
04 September 2023 21:43
Excellent customer service! Great products! My order was shipped and arrived fast. Always a pleasure to deal with them. I strongly recommend.
07 August 2023 11:39
Extremely pleased with my experience here. Kevon was very insightful with the issues my plant was having and giving recommendations for products to help salvage it. I should have started here for hydroponics rather than the big box store garden centers
08 July 2023 6:59
I've placed 3 separate orders for various things, and they've always been shipped within 24 business hours and I get them the next day. I don't even get next day delivery with Amazon anymore but somehow these guy are faster? !?
24 May 2023 1:50
Kevin is very knowledgeable and is great in helping us make informed decisions about our hydroponic vegetable crops. We go here to help our local businesses too.
21 May 2023 9:00
Very fast service! Much appreciated, everything arrived safe and sound within 48 hours. You've got a new long time customer:)
17 May 2023 17:53
Hi. Just to let you know that I have received the order safely. Thank you for a fast and efficient service.
Highly Recommeded
05 May 2023 1:56
Great selection and prices! Staff are terrific. Kevon always remembers me and goes above and beyond to help with any questions I have. Honestly, I can’t say enough good about them, go see for yourself!
31 March 2023 11:05
These guys have amazing customer service, like what you used to get back in the day.

Support local and stop buying junk off of Amazon. They have everything you need and great prices for quality items. Thanks guys!
30 March 2023 3:29
Excellent source of all things for indoor gardening. Huge selection of pots, Trays, lights, warmers, tools, seeds, and anything else that you can think of for starting and growing plants indoors. Great service too as they are ready to find and order in anything they may not normally stock. Recommended.
06 February 2023 5:30
Great place to do business with! Good customer service, awesome prices and the best shipping around. You don’t have to worry about stuff getting damaged or leaking because of Adam and his team. Thanks again:)
02 February 2023 6:33
10/10 shopping experience, shipping was very fast, staff was amazing and very helpful, Indoor farmer cares about their customers. I will no doubtably be shopping here again!
05 January 2023 9:05
Hands down the best store I have personally dealt with ever. They package and ship out the commodities as fast as I can roll up a fly-nut and get to the backyard.
16 December 2022 22:38
Such an amazing place and the stuff was so knowledgeable, it was a delightful day for me. I recommend this place to every one who loves gardening?
27 November 2022 19:50
I recently bought some T-5 LED conversion lights for the plants we grow. The service was fast and the shipping was free (for the amount I spent). I have had bad experiences with other sellers but I will stay with Indoor Farmer. They are WONDERFUL!
24 September 2022 21:19
Go-to. Outstanding execution of a "hybrid" physical store/online operation. Friendly experts with quicker than average turnaround on the online side.
16 September 2022 7:54
Custom service is great. I had a small issue with my order which was addressed immediately. Very fast delivery! 3 business days to go 3 provinces over. I will definitely be a repeat customer.
05 September 2022 12:19
Awesome store.very organized and alot of in stock items.staff I dealt with were knowledgeable and friendly to talk to. Best and only place to buy bootstrap farmer micro green trays in canada
09 August 2022 5:36
10/10 best store I've ever ordered anything from. No questions. Couple hours after I placed my order real early in the morning I get a personalized email thanking me for ordering, where they also told me half of my shipping was getting refunded due to their system charging me more than they paid. Order was sent out same afternoon too! Doesn't get better than that. Then on top of that when it got here and I opened it I had the few things I ordered, plus a nice hat and toque! And a sample of some hydroponics cleaner thing as well. This was not a big order at all just some nutes and hydro clay. Could not be happier this is the only company I will ever deal with again for gardening.
30 July 2022 6:28
I have nothing but good things to say about this place. I've interacted with 3 different staff members for extended periods of time and it was a pleasure. I showed up with no information about what I wanted to do or how I should do it and the patience and understanding I recieved is nothing short of extraordinary. All of my questions were answered, I myself was asked questions about my plans and on top of everything cost saving measures were expressed to me helping save a few dollars. The first time I went, I did not even purchase anything, when I came back again they treated me like I was their highest paying customer. I can wholeheartedly recommend this company to anyone as my experiences have been that incredible.

At this point even if someone told me there was a better store I wouldn't even bother going, this place has my loyalty.
14 June 2022 8:57
Staff are super knowledgeable and create a great atmosphere in the shop. Adam helped me find all the items I needed and got me perfectly setup for this grow season.
19 May 2022 3:38
Helpful. Friendly. I even forgot an item on the counter and they caught me before I left to make sure I got it. Will be back!
17 May 2022 20:37
Good pricing, and very fast shipping. 44 hours from hitting enter until receiving my package in New Brunswick. It made a great first impression. Cheers.
11 May 2022 20:06
One of the best stores to order from, excellent CS, fast shipping and they have a lot of products not available elsewhere. I receive my orders in less than 2 days (montreal).
14 April 2022 3:06
Super fast shipping amazing product variety. My number one choice for indoor growing essentials. Would highly recommend.
07 January 2022 22:24
I've ordered from Indoor Farmer several times and their prices/customer service is unbeatable.

My last order there was a slight issue with the product and they swiftly replaced it and offered me a discount for my next purchase.

I'll definitely be coming back!
27 December 2021 21:56
These guys are GREAT! 3 hours after ordering I had a confirmation email with tracking number and everything! The next day the items were at my front door! Fast shipping, good prices, and trust worthy!
14 December 2021 3:03
This place is awesome. Everytime we go to Waterloo it's a must stop! We have learned lots and our indoor growing is coming along nicely!
05 December 2021 0:44
100% awesome service, i reccomend them all the way!

I made a mistake while ordering some fitting, and Christ was more then helpfull the fix the issue.

Big props to him, is customer service is exemplary.
27 November 2021 4:09
Too lazy to write reviews, but these Guys deserve this.

I wanted a Gorilla tent, and every website in Canada that I went to showed it in stock, but when you called to enquire if it was really in stock, they all said it was back ordered.

Tried to order the tent at other stores with free shipping, only to find out it didn’t qualify because of the weight.

I sent a request to indoor farmer, and they would let me know when it was in stock. A few days later, I got an email advising it was back in stock. I gave them a call to confirm and at Indoor Farmer, when you call they answer the phone and any questions, “yes its in stock”, “yes the shipping is free”. They have an inventory system that actually works, if it shows in stock on the website, it’s there!

Just ordered more stuff on Thanksgiving Monday, and it is arrived Wednesday. So far, I have delt with Andrew and Chris, the most helpful polite guys (must have had good parents!). Prices are very competitive, free shipping, prices are a lot cheaper then Amazon and the other flashy websites, and you don’t need a prime account to have your order in a couple of days from Indoor Famer. Strongly recommend these great Canadians!
23 November 2021 1:02
Quite possibly the friendliest, fastest, most responsive customer service in Canada!

I contacted the Indoor Farmer team by email, after my order with an alternate supplier wasn’t shipped within 3 weeks of placing it.
Charlie from Indoor Farmer responded to me within ½ an hour, providing all the info I required. I placed an order with Indoor Farmer; it was shipped that day, and I received it on the West Coast in under a week!

Between my local hydroponics shop and Indoor Farmer, my gardening needs are covered. I highly recommend Indoor Farmer for their great selection, fair prices, and incredible customer service.

Thanks, Team!
21 November 2021 17:35
Awesome selection and staff.cam helped me with all my needs and made the shopping experience fun and easy.would reccomend!
05 November 2021 21:16
The staff are extremely knowledgeable and friendly. They took the time to treat me like family and guide me in the right direction. Looking forward to my next visit as I will definitely be back.
14 October 2021 22:57
I am a novice grower who has relied on searching through the net to find find best practices and equipment. I stopped in to check the store out and it is worth the drive from Hamilton! The first thing is that there are display set ups so that you can see how things work. I spoke to 4 staff members during my visit and they all were very knowledgeable. I learned more useful information on that visit than I have in months on the internet. This is going to be my go to place for all of my supplies! Special thanks to Adam and Roman.
04 October 2021 16:26
Excellent customer service. They helped me load some soil I bought. Most places once they make the sale your on your own. I also ordered a mist and sprayer and it didn't work properly and leaked. I contacted them and they sent my a new one that day and told me to keep the old one for parts. Nothing but good thing to say about these guys. My go to spot for all my growing needs. I don't even look anywhere else now.
29 September 2021 17:19
Great place, great staff, great products I would highly recommend if you are looking for anything grow related.
27 September 2021 0:16
Adam was awesome, he picked out the proper fertilizer I needed and made me a member which saved me a lot of money on my purchase. Definitely recommend the indoor farmer, the deals are always amazing.
16 September 2021 7:36
Our first time in the store, we were provided very friendly and informative service, helping us move our indoor veggie farm to the next level.
12 September 2021 15:38
My new shop, fast free shipping on orders over $90, great service and prices, what more could you ask for?
11 September 2021 19:42
I have dealt with indoor both over the phone in-store and via there text application online.
I can't say enough good things about them always willing to help you out with tips & info.
They have tons of stock and the information to go with it.
Keep up the great work.
10 September 2021 22:24
The best one stop shop for all your growing needs. Extremely knowledgeable, friendly, and helpful staff that know what they’re talking about unlike a lot of other grow stores I have been to. Best grow store in all of KW by far!
08 September 2021 11:54
Will not go wrong with these guys. Very knowledgeable, keen and curtious.
My new fav store
08 September 2021 9:38
This place is awesome all your growing needs and very informative always give the best advice for maximum success.
02 September 2021 4:06
These guys are awesome. Very helpful and knowledgeable staff. Competitive prices really help keep me shopping local.

Highly recommended!
24 August 2021 20:25
Canadian

Great services & prices with a wide veriatey of different brands/products to choose from, organized online store, fast delivery and shipping, safe packaging with my delicate item, cool surprise gift included aswell, will be making more future purchases with this company, very pleased with everything.

Thank You to everyone at Indoor Farmer,
keep up The GREAT Business **

Canadian
24 August 2021 18:30
Nice hydroponics store with friendly staff. They carry a wide variety of products and was well stocked. A bit or a drive though, but worth the drive in my opinion.
23 August 2021 21:06
I have ordered from Indoor Farmer a few times now and every time delivery has been fast and no issues with missing or damaged items. Today I was placing an order and needed to contact them regarding a few questions about products and they answered almost immediately and helped answer all questions with fantastic customer service. This place is the best!
19 July 2021 0:11
I love this place. The team at indoor farmer are almost family they treat you like that anyways. But I have been lucky enough to watch them grow over the years and honestly I've been to dozens of grow stores and these guys got almost everything you would need to help you become a successful Grower! The staff is very knowledgeable about all of their products and love to help their Customers. I would not Recommend any of my friends or family to go anywhere else other than INDOOR FARMER! Love you guys and I appreciate you even more!
05 July 2021 18:38
I usually pop in to grab what I need but I thought I would give the online delivery a shot. Amazing customer service. I had an issue with my order and Chris was extremely fast to help me get it sorted and make sure I had everything I needed. Everything was at my door a day later. This is the only place I buy my gardening accessories at. Keep up the great work!
24 June 2021 1:42
A great place to deal with! Every purchase has been flawless from start to finish. Great prices, super fast shipping and an awesome staff. Indoor Farmer is highly recommended if you've never shopped here!
01 June 2021 9:44
Indoor Farmer has been my go to place for anything growing, inside or out. After discovering their website online years ago, I knew that they would not only be my sole garden and growing supply store, but also a place where you feel comfortable asking questions, and can expect honest real world advice from the heart of expertise and not just the profit margins like many other stores.

From the huge inventory in store, the great store layout, huge product selection, and overall great store atmosphere, you'll feel comfortable from the minute you step over the threshold. Got questions for the staff? They'll give you honest advice, and help you get the results you want and expect. No b.s. And these guys know their stuff, and authentically want to help you, not just sell you stuff.

If you can't make it into the store, their website offers you almost everything online as well. Best of all, shipping is free $89+ on every order, shipped across Canada, and fast as lightning. Even though we're on a stay at home order, I can get a order placed and delivered to my door in less than 48 hours. It's incredible. Order online, and get a chance to get a free Max Yeild Magazine, or free sample, or just even the awesome "Thank You" card from the staff.

Owned and operated by 3 very passionate brothers, they run an amazing business. The world of business has a few things to learn from these entrepreneurs.

To all the staff and growing family at Indoor Farmer, thank you for all you do, and I can't wait to see you in store the next time.
19 May 2021 16:48
Good prices, quick order fills, reasonably fast shipping (free for a lower minimum amount than competition) and I even got unexpected goodies in my order. Big time positive surprise.
14 May 2021 11:20
I had a very good experience with Indoor Farmer. The service to the customers is excellent, fast and helpful. I received my order in 4 days (Québec City). Thank you!
08 May 2021 11:35
I wish I could give more stars - incredible customer service, great expertise advice and information.
02 May 2021 7:13
Amazing service - my water trays arrived within 2 days and I was able to start sowing in the greenhouse. Will definitely be ordering next years supplies here as the wait time is non-existent.
20 April 2021 15:04
Great customer service, I placed an order on a Sunday for allot of items and I had them all at my door by Tuesday and will put them to great use. Would purchase again from Indoor Farmer.
19 April 2021 15:57
Ordered an inline fan for grow tent. Processed and shipped out in less than 24 hours and only took 2 days to show up in london. Prices were also better than amazon. Great experience and great company. Will be using again for sure. Thanks!
17 April 2021 20:15
Wonderful staff, with great customer service. I will make this my go to store for sure. Thanks for the speedy delivery.
09 April 2021 10:34
Great selection of products, great staff and service.got my order next day and I ordered in the afternoon to boot.
02 April 2021 17:02
Just received my shipment from Indoor Farmer and it's perfect!
I will definitely be ordering from them again, shipping was fast, I could track my package, and everything arrived packaged well and the biggest bonus for me is that I'm supporting a local business.
02 April 2021 1:35
Fantastic online shopping experience! Fast, reliable and helpful- no hassles. This place has everything you need. I will definitely keep coming back!
30 March 2021 3:04
A family run business with knowledgeable staff, a fantastic selection of top quality products, and outstanding customer service. They have always gone above and beyond to help me with all of my gardening needs. I would recommend them to anyone. Thank you for everything guys!
23 February 2021 4:10
Great store Indoor Farmer. I find what I need no problem and they get new things all the time. The shipping is great and is real fast. Thank you
20 February 2021 14:10
Competitive prices with knowledgeable, friendly staff. Two locations to choose from. Will also ship items

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