18 December 2023 7:24
Benny arrived at the scheduled time. He did an outside inspection first then checked inside the house. Explained problem areas and showed photos of possible areas of concern. He clearly explained his concerns and his actions to remedy the situation.
18 December 2023 1:52
Benny provided great service today. He found a hole where the mice are getting in, so we can fix it and keep the mice out.
23 August 2023 16:10
Gary was my service technician today and he did a great job.
Good job Gary, thank you for your service!
10 July 2023 16:51
Thanks for taking care of everything Tristan! I appreciate the thorough attention and professionalism!
03 July 2023 5:25
Gary was professional and thorough. We forgot to leave back gates unlocked and he let us know he would reschedule this for us
27 June 2023 14:03
We had a complicated situation where a dead wild animal had to be removed. The technician, Josh H calmly removed it and made sure that the area left clean. Great customer service by an excellent technician. Many thanks!
21 June 2023 10:52
Benny has always responded promptly upon request. He is always on time and provides excellent services. He really treat his job as if he owns the company.
05 June 2023 17:19
Stuart Cancannon performed the spray service for Rats Mice Carpenter Bees Wasps and Ants. Very cordial, polite and absolutely professional.
02 March 2023 5:39
Another great service today. So glad to have professional and courteous people. Liam was very helpful and informative. Never been disappointed.
27 February 2023 16:29
Gary did a great job! He was prompt, gave me a great explanation of everything that he did. He was quick and comprehensive!
23 February 2023 7:35
The company is very responsive and easy to deal with. Our tech, Josh, is very knowledgeable and helpful. Pest control is all about maintenance and prevention.
21 February 2023 1:27
Eric, the technician who came to our home, was very knowledgeable, thorough and provided excellent customer service.
01 February 2023 21:52
Benny was professional and friendly. Very knowledgeable. I would certainly recommend this service to friends.
01 February 2023 18:37
Danny was very friendly, knowledgeable, and thorough. Asked pertinent questions, made suggestions, blocked off areas of entry and even ventured into our outdoor crawl space when advised it was full of patio and pool equipment. This was our second extermination and so far really pleased with the results.
31 January 2023 21:39
Danny came to our place and was great. He was professional and helpful. A great representative of the company and takes pride in his job.
31 January 2023 3:28
Benny came this morning, he throughly checked out the house, filled all the potential entrance or gaps to prevent rats from getting into the house. Very professional and on time!
24 January 2023 3:33
Gary was very nice and personable, he worked around the outside of the house de webbing and when he finished gave us a great run down of our pest situation.he explained everything he did in detail and how we can prevent spiders within our own home! 10/10 would recommend!
22 January 2023 4:03
Let's use Logic here. You pay for the service, they do the service but your not happy as it did not do what was expected. You ask to cancel the service and they feel you should pay out the full remainer of the the service contract. They use their contract as scam people and lock in people. Their explanation for this is that they must to 2 services, then you get your money back. But what if you just want want to the second service, they say, you have to pay them the full amount of the contract and bill it as a termination charge. This is not good business practice and diffenlty not fair to the consumer. For my case, I paid for the first service and never asked for the money back. Job done, job paid for. Not happy.don't want you on my property any more. But they see it as job done now you must pay us for no job done even if you don't want it. I have never seen such a contract in my live and have never seen a company ask for money for service no longer needed or renderned. They knocked on my door and now they can me to pay $400 for a service I have no faith in. I will be making a formal complaint the Ontario Ombudsman for Business if this company continues to proceed with it Tryanical practise.
18 January 2023 22:43
Benny came to our house today, he was very professional and noticed a large hole in our house that he promptly covered.
17 January 2023 4:55
Gary from Insight came by today to perform their regular maintenance. His professional attitude and insightful advice is very well appreciated.
16 January 2023 20:59
I just had my regularly scheduled pest control treatment completed by Gary and am very satisfied with his work. He provided a clear description of what he would do before he started and a summary of what he found when he was done. Thank you!
15 January 2023 9:46
Last time Insight was at my house doing an inspection, Danny was excellent! And this time, Stuart was as well! Both were professional and knowledgable.
04 January 2023 16:55
We are enrolled in the quarterly inspections with Insight and Annette has been by far the most knowledgeable and experienced of the bunch that we have received. She called me the day before to get a lay of the land and set expectations. She was friendly, knowledgeable, and easy to have a conversation with. It is my wish that Annette could be the one to come for all of our calls and inspections but I know that would be unrealistic! Thanks!
03 January 2023 14:41
Benny recently came out to my house and did a full inspection and left a report and photos. I had a couple of questions and he replied quickly. Very professional.
03 January 2023 13:24
Tristan, the technician, arrived early in the time window promised and was professional, thorough, efficient and friendly. He explained why he took certain approaches and how the products worked. A very positive experience. Thank you.
28 December 2022 12:28
One of Insight's technicians - Josh H - came to our home in response to an issue we had. He showed up on time on Nov. 28 at 9am and got straight to work. He did a thorough check of the areas of the house where we've been experiencing problems with "uninvited guests", provided me with his assessment, and then set up some bait stations. He did an incredible job and provided us with some very helpful tips/advice on what we could do to seal up gaps or openings in our roof. I would highly recommend him to anyone who is looking for reliable pest control services.
21 December 2022 20:47
I've been very satisfied with Insight since I started their service. Today, Benny visited and was thorough, friendly, & knowledgeable. He answered all my questions and i never felt rushed.
All bait stations, inside and out, were inspected and refilled, as well as a grounds check.

Benny and his colleagues have been wonderful at every visit.
Good value as well, as calls are no charge in between their quarterly scheduled visits.

I would recommend Insight to anyone requiring pest control (so, basically any house in Toronto).
21 December 2022 14:15
Josh H.came to our house today, was very polite and courteous, explained everything in detail, awesome service
12 December 2022 14:36
We’ve had services from Insight Pest Solutions since spring and they have consistently been professional, thorough and well-organized. Their treatments have been effective in addressing our concerns.

Benny provided the fall service and he was great. He explained his findings from his inspection and what he needed to do. Then walked me through the treatments once he was done. He patiently answered my questions, was professional and courteous. Thank you Benny!
12 December 2022 9:53
Alice was here today and good work, very friendly and helpful, clearly explained what she was doing and followed through on everything she promised. IPS has done a good job for us.

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