Best Investment Service in Ontario reviews - page 5

I went to this branch with a RBC cheque issued in my name. I informed the teller that I want to cash out but before that I want him to validate the authenticity of the cheque. I told him if there’s any issue then I don’t want the cash as I was...

Extremely slow service. Only one employee, wait 15 minutes only to be told it’s a “non traditional branch” and they cannot assist in a fund transfer between accounts. Just go to a normal rbc branch. No point in receiving limited services.

Only 2 tellers working and the line up was so long! Also the teller booked me with someone to be able to deposit my work check and have no hold what a waste of my time the person said I can't. Not a great bank to deal with!

I went in to check the status of my credit card delivery as it was rushed last week and supposed to be delivered by purolator yesterday. The person I spoke to refused to even look at my account and just told me to wait 5-7 business days. I told them...

Was in line to get some change for my business. The line was about 15 people long and the bank only had 2 people working the front desk to help. 2 employees we’re having a personal conversation for about 10 minutes while everyone waiting in line and...

No wonder so many people give this branch a low rating. I've never had any issues dealing with the tellers at other branches, but the teller at this branch confused my simple request to withdraw USD cash from my USD account. She even responded...

They cant get me a mortgage break down of principal and interest payments online or at a branch. I had to book an appointment with those 'advisor'. Good at taking my money but cant give me a break down. Joke. This teller is super rude...

Go to any other branch besides this one
Or just don’t open your bank with rbc
This bank is a waste of time and no one in there has authority to do anytning

I had to close my old debit account due to fraudulent activity and open a new one to make my mortgage payments. The financial officer was 15 minutes late for the meeting, during those 15 minutes he was talking to a woman with nametag who went behind...

Zero service, financial advisers have zero clue how to advise. Better find another branch to save your sanity

I have not been a customer for long (came in for crossborder banking needs). My two interactions though have been amazing. Everyone working there is extremely welcoming and helpful. On the plus - I was able to get approved for a CAD chequing, USA...

THIS LOCATION IS CLOSED AS THEY HAVE MOVED I am happy to see this branch closed - it was perhaps the bottom of the barrel as far as customer service goes - I don't know which word is better snotty or snooty - maybe both. On another note this...

I never imagined that the level of racism would be this serious in such a bank. The employee Elevara was uncooperative, extremely hurtful and racist. If there was less than a star I would have given it. Unfortunately, there isn't. This does not...

Very bad customer service please don’t go to this branch. Even after having appointment they don’t attend customers. The bank manger of branch said us sorry we can attend your appointment today. Please go to different branch. Such a disrespectful...

This branch continues to disappoint on all levels. Gone are the days that knowing the client has any value.

Worse location, I wish I could give 0 start. No customer service at all, the teller no even said hi or how can I help you and went so far by even throwing the pen on me. His coworker even gave a weird look, it seems they were bother because I was...

Recently used services from the Co-operators and that has been really satisfying. Richard and team are very efficient, friendly and they are on top of their game. If you need someone who knows well about their products and gets best deals for you, I highly...

I wish reviews allowed to give a rating below 1 star. My wife and I were sent to a bank advisor and she definitely gave us the impression never to come back to that branch. I have started looking at other branches and I am seriously considering...

Excellent and speedy customer service. Special thanks to Harsimran, she is very friendly and is willing to help. Without any delay she opened my student account. Highly recommend

I like their service they are very professional and helpful i met with Ruma Ghatak for some inquiries she explained everything very well definitely 5 stars for her:)