Iris on Wyndham (formerly Edge Opticians)
1 review 123 Wyndham St N, Guelph, ON +1 519-821-2020 iris.ca/en/find-a-store/guelph suggest an edit
20 May 2023 3:38
I recently had the pleasure of experiencing with Iris, and I must say, it's hands down one of the best eyeglasses shops I've ever come across. From the moment I stepped into their store, I was blown away by the exceptional service and convenience they offer.
I initially purchased a stylish frame and lenses from Iris, and I couldn't have been happier with my choice. However, just a few months later, I encountered an unfortunate incident where the frame broke unexpectedly. Feeling disappointed, I decided to reach out to their customer service team to discuss my options.
To my surprise, Iris went above and beyond to resolve the issue promptly. They not only acknowledged the problem but also demonstrated their commitment to customer satisfaction by promptly accepting my request for a replacement. What impressed me the most was their willingness to honor the 1-year warranty on their products, ensuring that their customers receive the utmost care and support.
I can confidently say that Iris truly values its customers and stands behind the quality of their products. Their exceptional support reflects their dedication to ensuring customer satisfaction. It's rare to find a company that goes to such lengths to rectify any issues promptly and efficiently.
If you're in the market for eyeglasses, I highly recommend giving Iris a try. Their wide selection of frames, exceptional service, and commitment to resolving any concerns are second to none. Trust me, you won't be disappointed.
Kudos to the Iris team for their outstanding service and for going the extra mile to keep their customers happy. I will definitely be returning to Iris for all my future eyewear needs.
Thank you, Iris, for setting the bar high and providing an exceptional eyeglasses shopping experience!
I initially purchased a stylish frame and lenses from Iris, and I couldn't have been happier with my choice. However, just a few months later, I encountered an unfortunate incident where the frame broke unexpectedly. Feeling disappointed, I decided to reach out to their customer service team to discuss my options.
To my surprise, Iris went above and beyond to resolve the issue promptly. They not only acknowledged the problem but also demonstrated their commitment to customer satisfaction by promptly accepting my request for a replacement. What impressed me the most was their willingness to honor the 1-year warranty on their products, ensuring that their customers receive the utmost care and support.
I can confidently say that Iris truly values its customers and stands behind the quality of their products. Their exceptional support reflects their dedication to ensuring customer satisfaction. It's rare to find a company that goes to such lengths to rectify any issues promptly and efficiently.
If you're in the market for eyeglasses, I highly recommend giving Iris a try. Their wide selection of frames, exceptional service, and commitment to resolving any concerns are second to none. Trust me, you won't be disappointed.
Kudos to the Iris team for their outstanding service and for going the extra mile to keep their customers happy. I will definitely be returning to Iris for all my future eyewear needs.
Thank you, Iris, for setting the bar high and providing an exceptional eyeglasses shopping experience!