JD Smith & Associates

Changing my review to 1 star based off of the the unprofessional attitude and customer service approach of broker Joe. Had a very disappointing phone call with him today. Did not seem interested in my businesses altho I’ve purchased coverage from them in the past.

Not a caring broker! This is what I found out after 20 years with this broker! I couldn’t believe how expensive my house insurance was getting year after year. I thought it was probably normal and that surely my broker would be looking out for cheaper insurance for me. No way! Not these guys. I finally looked around and got even better coverage for much less. I’m not impressed.

The company did a very good job on my renewal, always help to find better coverage and lower price. Evan did my daily rental for airbnb, and another student rental house.

I'm sorry to say that after more than 20 years with JD Smith, I'm now looking at alternatives. As a broker they're not working for me, and even during this time of COVID they're justifying a 2 year increase of almost 60% on my vehicle premiums. Old vehicles, no accidents or tickets, moved out of the city. Very disappointed.

I love this place. Very fast and efficient service. Joe Montano answers emails right away and their phone is always answered as well. No waiting around. Call Joe, he can get you the BEST rates anywhere! Trust me on that.anywhere!

Very happy customer. Evan Wang helped me get a great policy, and had me on the road in minutes.

Very professional and helpful! Joe got me a better rate, was very prompt with replies and answered all my questions.

I had auto insurance with JD Smith for three years. Evan helps me to remark every year to get a better price. He also help me to suspend my auto policy when I need go back to China. Great experience with this broker.

I have been with JD Smith Insurance for the past 5 years and they have always been incredibly helpful, whether it is answering questions or updating my policy for me! Definitely recommend!

I've been with JD Smith and Assoc for 18 years. I insurance my cars and home and when I moved or purchased a new car, the switch over has been with minimal effort. I don't always like how the insurance companies up my rates or change my overages but my CSR Jenny is quick to explain things, change my policy or like last year, change me to a new company and get me an $850 refund. I have no complaints and am thankful to not worry about being covered!

Terrible brokerage agents. Careless and negligent attitude. Misleading advertising, Expensive in fact.

Friendly Service. Saved 40% on my home and car insurance. Dependable Peace of Mind Services From A Broker That Cares.

Horrible customer service no follow through and no support if you have to deal with an insurance company - don't listen was with them for 17 years - make sure you read everything - they're fine when your relationship is based solely on purchasing insurance and paying - but they'll throw you under a bus as soon as you need them - buyer beware

I was in a situation where i had to pick up a new car in few hours and my previous insurance company refused to cover as the cost of car was too high for them to cover and they needed to follow up with their co-writers. Got introduced to Mark from JD Smith and he took complete control of things, sorted out everything in couple of hours and I was able to get the delivery of car right on time. In the process, I also ended up saving some money on premium payments. Excellent service!