12 October 2023 12:59
After reading positive reviews, I called the shop on Tuesday, they picked up my snowblower up on Wednesday and called Thursday to say work had been completed. I received a detailed invoice and was able to see exactly what the boys at the shop had worked on. I cannot say enough about the excellent service I received from JEM. Well done! I highly recommend them. Bring on winter, my snowblower is ready!
22 August 2023 0:27
I asked Jacob to repair my beloved inverter generator and he was able to do it in no time! I appreciated that Jacob took the time to explain his work and even teach me some of the finer points about how these machines work.
05 August 2023 23:38
Cameron came to pick up our lawn tractor for service but, on a hunch checked the ignition fuse. That's all it was
Thank you Cameron
10 July 2023 18:36
Contacted Jacob about snowblower service and repair. He was quick to provide info over the phone. He picked up my snowblower in Kitchener. Provided a complete maintenance service and repairs as needed. Returned the machine ready to go for next winter. Amazing service and at an amazing price. I highly recommend JEM.
27 June 2023 13:25
Fantastic people. Took my lawnmower in to them. Within 15 minutes they had taken it apart and diagnosed the problem. Unfortunately it was a cheap mower and would have cost more than the mower was worth.
09 May 2023 21:27
Jacob came to our house today on short notice to check our standby generator. I was concerned with the coming ice storm that we could be in trouble. Jacob mentioned he could at least stop by and check what the issue was to be able to repair it next week. An hour and a half later he had solved the problem and the generator was functional again. We’re extremely satisfied and appreciative of such great service
03 May 2023 8:09
Came out and helped with a snowblower issue and quickly fixed the problem and charged a reasonable rate to come to my property and fix my equipment.
11 April 2023 23:26
We’ve never been treated better by a maintenance company. Jacob definitely relates to customer problems with their machines. He will even assist you on the phone when all he could do is pick it up and charge you for a maintenance call. We highly recommend JEM Maintenance for all your maintenance repairs.
05 April 2023 20:49
What a great experience. Contacted JEM and left a voice mail and in less than an hour had a return call from Jacob. He showed up at my house a few hours after that, diagnosed the problem with my snowblower, fixed it and had it running in no time. Jacob is an extremely personable, hard working and dedicated young man. Will definitely use him in future for any repairs I may need and would highly recommend his services to anyone
13 March 2023 19:23
Excellent service and price was fair. Jacob solved the problem with the snowblower quickly. We would highly recommend JEM Machine Maintenance and will use their services in the future. Definitely 5 Star!
07 March 2023 16:38
I searched online for a small engine repair shop for my older model snowblower. Found JEM was local, contacted Jacob and he picked up the machine right away. Service was quick and reasonably priced. I would highly recommend to others.
13 February 2023 21:10
I brought my mortar mixer in to have it repaired as it had been struggling to make a mix. Jacob was friendly and able to meet up around my busy schedule. He diagnose the issue and had my machine repaired at a reasonable cost.
21 January 2023 11:11
Quick and accommodating service, extremely knowledgeable with repairs needed for our snowblower. We will definitely call on JEM again. Thank you!
04 August 2022 5:19
Been here a couple of times now. First time was for my 10 year old weed eater. Got it back and now it runs better than new.

Today I couldn't get my chainsaw running. Took it in expecting to drop it off. Instead, Jacob diagnosed, repaired and sent me on my way in less than half an hour. He even gave me some great advice on chain tightening.

Great service and highly reasonable prices.
23 July 2022 2:12
Best service best price, highly recommended. My self propelled did not work. JEM did a full service. All was done perfect. Pick up and Delivery
19 July 2022 21:49
Dropped in without an appointment to have my lawn mower serviced. Jacob offered prompt and courteous service. Was a pleasure to deal with.
12 July 2022 23:02
Jacob provides a seamless repair experience by doing a thorough servicing of my neglected lawnmower. I was very surprised by the quick turnaround, I had expected it to be gone for weeks. He originally said it would be done next day, but only had to wait for a part to arrive. He kept me informed as to when it would be done. Hardly recognized my mower it was so clean. Now starts on the first pull! Highly recommend JEM Machine Maintenance.
07 July 2022 5:52
Jacob is very personable fellow. He repaired my generator on the spot at a most reasonable price! I’ll bring him all the work I can. It’s very refreshing to see a young person working so hard!
07 July 2022 3:17
Had the axel retaining studs repaired on an aerator by Jacob earlier this season. Jacob provides an extremely positive experience, with efficiency and excellence I highly recommend anyone come to Jacob with any small engine problems!
04 July 2022 12:16
Fantastic service in a timely manner. Jacob is professional, knowledgeable and a pleasure to deal with. I highly recommend Jacob for all of your small engine repairs and maintenance.
02 July 2022 17:58
I contacted Jacob for the first time this year to fix my snowblower and also had him perform maintenance on my lawnmower. Both machines ran and looked like new when Jacob was finished. I will continue to use Jacob and his services as he is prompt, fair priced and most importantly gets the job completed. I recommend, without hesitation, J. EM Machine Maintenance for small engine repair and routine maintenance.
01 July 2022 22:10
Great first experience! I love supporting local and I am so happy that I found someone who provides quality service and exceptional support. Took the time to talk with me and was very happy doing so. My riding lawn mower was picked up and returned on the same day. All repairs completed and mower was completely washed. Couldn't be happier! Absolutely recommend!
26 June 2022 7:48
My lawn tractor would not start about 2 weeks ago. The machine was purchased 2 years ago from Brant Tractor. I tried to contact their service department several times, and finally drove to Buford, made an appointment for someone to pick it up today with the proviso that there was no guarantee it would be looked at any time soon. I confirmed the appointment by phone this morning. I waited all day for them to show …. NOTHING, not even a phone call.
I called JEM at 6 pm, Jake said he would be here shortly, and he arrived just before 7, he diagnosed the problem and had it fixed in 20 minutes, for $40!

I highly commend this talented and conscientious young man.
02 June 2022 12:35
Jacob is very quick to respond. I had an issue with my riding lawn mower, it wouldn’t run. I called Jacob in the morning and he came to my house and had the problem resolved that afternoon and I was able to cut my grass. I would recommend Jacob to anyone that is in need of small engine repairs. Jacob is very professional and knowledgeable when it comes to small engine repairs
01 June 2022 14:26
Jacob did a great job on my riding lawnmower. I purchased a used machine, so I wanted to bring it to a professional to have a look and fix a few things up. He made adjustments to the deck and installed a new throttle for me at a great price. Most importantly, he's just a down to earth honest guy that immediately gave me the sense that I wasn't being led on to fix anything that I didn't need to. Really knows his stuff, and quick to respond to calls and texts. Would definitely recommend.

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