These guys really do take the stress out of Moving. I’d fully recommend them to anyone moving. They stopped to wipe off the wheels before going onto the carpet.
The team at Jia Jia were fantastic from start to finish for our move. They handled our belongings with the utmost care, ensuring that each item arrived at our new home in pristine condition. Fragile items were meticulously packed, and furniture was expertly handled to prevent any damage during transit. Their attention to detail and commitment to protecting our possessions set them apart from any other moving company we've encountered.
One of the standout qualities of Jia Jia was their punctuality and reliability. The crew arrived exactly when they said they would, and their coordination throughout the entire process was impeccable. This punctuality not only relieved the stress associated with moving but also demonstrated their respect for their clients' time.
The movers themselves were not only skilled professionals but also friendly and approachable. They maintained a positive attitude throughout the entire process, making a potentially stressful experience surprisingly pleasant. Their dedication to customer satisfaction was evident in every interaction, and they went above and beyond to address any concerns or questions we had.
Jia Jia provided us with a transparent and competitive pricing structure, ensuring that there were no hidden fees or surprises. The value for the exceptional service they delivered was outstanding!
Would 100% recommend them to anyone we know who is moving.
We used Jia Jia for a condo-to-condo move last year and could not recommend them enough! They were extremely professional, incredibly efficient and careful with our belongings. Even our condo concierge commented that they were the most professional, respectful and effective movers he had seen - our loading area was very small and awkward to manage, but the Jia Jia movers maneuvered it with no issues and no complaint. The whole move went way faster than expected, and fees were exactly as quoted. We've since recommended Jia Jia to our friends/family and they have all had positive experiences as well.
(This review is long overdue, but in the course of reaching out to them again for another moving job, we realized we didn't review our previous experience and they deserve all the kudos!)
I have been using Jia Jia over 12 years. I am always very happy, the responds that they have when you are in need to move anything is always answered with “No problem”we will do it for you. When you get to the new place they will place all items in the places you would like. Hard working group of people fast and efficient. I am also very happy, Thank you Jia Jia
Great professionals, super fast, reliable, very reasonable prices. This was the third time I used them, one time I could not find availability and I paid with time many and headaches, using another company. If you're looking for real moving professionals, you will be very satisfied with Jia Jia Moving. I recommended them to anyone I know.
I have used them for the 5th time and they always provided the best service. No hassles whatsoever. They go out of the way to make sure everything is perfect.
I love Jia Jia. They were super fast moving me, and very find. They took extra care making sure not to hit any walls etc. Would highly recommend them to anyone moving
Jia Jia was very quick and efficient. Was very careful with furniture and avoided any damage. Unloading into our storage unit was just as good, and they managed to stack everything into a small space. Would definitely recommend their services.
Johnson and his team are very professional and they moved our whole house in a very timely manner. They paid very much attention to our fragile items and we are delighted to their quality of work. We would highly recommend Jia Jia to anyone and they will definitely be our top choice mover for our next move!
We hired a different moving company that decided to cancel our move the day of and all of our stuff was already boxed up. In desperation we called a new moving company, Jia Jia, and they were incredible! They came and quickly, carefully, and expertly moved everything into their truck and moved us to our new house. They were professional, friendly, kind, and respectful.
Jia Jia team is just amazing, period! They don’t waste time and go over and beyond to facilitate any movement. There Cus Ser team needs an applaud as well. Yogaya was able to guide me through each step. Thanks again for all your help.
Jia Jia was our first choice for movers as they were professional, handled our furniture with care and very efficient. They completed the move in reasonable time and when asked to do any tasks responded immediately.
I'm very impressed with this moving company. There are no hidden fees and the service literally tooked 3 hours to move from a condo with 2 different drop off locations. Amazing!
Ths is my fourth time using Jia Jia moving service. Always arrive on time and very professional and friendly. They work fast and very efficient in moving packages and furniture. Will definitley use them again in the future.
This company is one of the most honest. From the office employees to the movers, they are polite and work really hard. I am very impressed with them. I used this company over five times and their quality does not change. Very reliable. All their workers are masked and vaxxed.
Jia Jia are a great company. The easiest move ever. Very professional showed up on time and moved my 4bd in 4 hours which was super. Highly recommend them and would use their service again for sure.
I booked Jia Jia movers for my one bedroom condo moving. They were on time and started moving my stuff very carefully. I booked them for minimum duration of 3Hrs and move was finished within time. Overall very smooth process. I would recommend their service.
I was a bit hesitant at first to go with a company I had never heard of but was pleasantly surprised. They were very professional from the start and were patient with me throughout the moving process. The process was pretty straight forward and communicating through email and phone was smooth. The price was reasonable and I would recommend them.
I was very pleased with the professionalism of Johnson, Terry and Abebe on the day of my move. They arrived at the appointed time and continued to work diligently, until the job was completed. I would highly recommend this company for your next move (based on my personal experience).
So one of best choices if you are moving your house Office. They are really great with prices, but with move it's more than price you care about service.
They have excellent people everyone was experienced and has been in that business for decades. I recently used them to move our office and they were excellent.
Moving in downtown is alway a hassle with parking and tight spaces. They handled everything with ease.
Super fast response. Very efficient and the staff were all very professional. Very punctual - showed up 5 min before 9am. The movers were fast but careful with all the boxes. Nothing was broken or misplaced. Very smooth. I would recommend and use again. Thank you.
My friend had recommend me to use Jia Jia when I moved from condo to house. They don't slack around. Managed to do everything from start to end in around 3.15 hours. Very efficient and fast. I would highly recommend this moving company to everyone.
Used them for the past 7 moves. They are extremely hard workers. No complaints. Friendly. Prices not as affordable as they use to be as there seems to be more additional fees from what I remember. Also the last move, one guy seemed a little moody because of the amount of stuff I had which I found a little unprofessional. Also they were a little loud vocally for a moving into such a quiet neighbourhood, which is never a good first impression with the neighbours. I say things balance out because they are fast and don't really take many breaks. Overall a very good option for your moving services.
I have used Jai Jai to move 3 times. They are curtious, professional and careful with my possessions. There has been no damage in any if the moves. I would highly recommend this company. Barb Woodcock, Markham Ontario
Jia Jia did an amazing job - very efficient and fast, especially during a big snow storm and freezing cold conditions. Excellent value. Great communication.
They are a legit moving company and they won't scam you. They quote you a price range with conditions and they stick to it. I have used them multiple times over the years, but my most recent move with them only scores 3 stars. I had 3 guys and the large truck. While 2 of the guys were excellent, the 3rd guy seemed careless and inexperienced. He didn't follow instructions well, he banged some furniture on the wall and made a dent in my new house, and he wasn't wearing his mask properly. Its probably a bit tougher to find good workers during covid, but in the past their movers were all professional and experienced, unlike this guy. A number of my furniture items seemed really roughed up after the move as well. Nothing valuable, but this move was definitely a downgrade from what I experienced with them in the past. I would still use them again and I would still refer them to others.
The movers showed up on time, slightly early in fact, they got right down to it and were very efficient. They took care to move the larger pieces carefully with a mind to protect both the furniture and the walls. All in all I would use them again.
Jia Jia was a pleasure to work with! They arrived early and got right down to business. They work extremely efficiently and are very careful not to damage anything. We heard good things about them from several friends who have used their services in the past, and now we will be the ones to recommend their services to anyone else looking to move homes! Friendly, quick, and reasonably priced!
Excellent movers. They arrived a little late but were very fast and efficient. I was budgeting for 8 hours with 4 movers and they managed to get the job done in 4 hours with only 3 movers. Came in way under budget and everything was moved with no damage. I highly recommend these guys and if I ever move again, I'll be a repeat customer.
Thank you Jia Jia for your excellent service & dedicated professionals. Movers arrived on time, spend all their time to load & unload. We completed in record time.
Jia Jia embodies everything that you want out of a mover: Punctual, communicative, efficient and always keeping the customer informed about the moving process. I would definitely seek their services again.
Jia Jia was excellent from start to finish. Renee was very helpful in answering all our questions and even facilitating a rather short notice move-date change request. The team that came over was quick, professional and in good spirit, despite the terrible weather. All in all, one of the smoothest moves I've had.
Will definitely be back.
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