05 December 2023 16:18
Chris and John were amazing! We had a clogged kitchen sink that was also leaking. They came the same day we called and were very thorough, making sure everything was properly done and left spotless afterwards. Would highly recommend John the Plumber and especially these two.
24 November 2023 20:27
John and Chris were here right on time and very friendly. They assessed the problem in minutes and fixed the issue (broken faucet), replaced with new one and cleaned up the sink.
Left the area spotless and me with a brand new faucet.
John also took the opportunity to take a look at my toilet, which had been a bit noisy and making assessment while he was here.

Happy to use them both again
10 August 2023 17:07
John and Shaz were very friendly and professional. Came in and replaced my kitchen faucet and installed 3 shutoff valves very easily and efficiently! Would definitely recommend!
05 August 2023 7:25
This company is amazing. I called last night at 7: 45pm requesting a plumber come out and replace both the front and back hose nozzles coming out of the back of the house and garage. They sent out a plumber named Collin who did an absolutely terrific job! Fast, fair and effective. Very happy.
03 August 2023 14:32
Great experience again with this company. Garrett was prompt and friendly. He took care of our clogged drain very efficiently and professionally. We'll continue to use John the Plumber again in the future if needed.
24 June 2023 6:33
Geoff was on time, had a great attitude and fixed the problem right away. He left me with a great impression and I'd call him back in a second. I would definitely recommend him. Thanks.
02 June 2023 23:56
Excellent customer service from the beginning to the end. John is very informative, and friendly.
06 May 2023 15:12
Colin was absolutely amazing. 5 Star +
Went above and beyond the initial emergency service requests.
Communication, expertise, efficiency plus.
In this situation.endurance. ;)
Huge thank you from L J.
02 May 2023 20:15
Crispin did an excellent job! He has been patient, understanding, respectful and solution driven.
Many Thanks!
12 April 2023 19:05
Geoff Stroud did an excellent job and work.
Sink drain was plugged with grease. Geoff unplugged the sink and modified the plumbing to todays code.
Geoff was polite and knowledgeable.
Should I require your services again please send Geoff.
John McHardy
06 April 2023 1:22
Colin did an outstanding job fixing our 40 year old blocked tub faucet and installing a new drain. He responded promptly and was very polite, answering my many questions. The work was right on the estimate.
04 April 2023 15:09
Great work by Garrett and Tomas in Ottawa. They fixed the immediate problem and helped us understand the larger issue and the next steps.
01 April 2023 23:33
Alex was accommodating and professional. Concisely explained everything. Would definitely recommend!
25 March 2023 17:41
Eric arrived on a return visit for a new issue compared to the last time. This time the kitchen sink was dripping water. LOL, after 30 plus years the trap gave up. Within a very short time all was repaired, and the site cleaned up. I call again when I have an issue. Awesome service.
23 March 2023 12:42
Great work by Garrett and partner in Ottawa. They fixed the immediate problem and helped us understand the larger issue and the next steps.
24 February 2023 13:56
We very much appreciated the work that John the Plumber’s team did at our place. We originally thought it was a small job, but it turned out there were some pretty big things that had to be fixed. They took the time to walk us through what needed to be done and why and gave us the choice before moving ahead. They provided a very fair quote in advance of the work and respected the quote even though it took a bit more time than anticipated. I would highly recommend them to anyone to anyone looking for a trustworthy plumber.
28 January 2023 0:37
Awesome service from Bill and Sarah. Sarah was professional and organized in getting us booked in and Bill went above and beyond to complete the job properly + shared some helpful tips. Would reccomend their service. Quality guaranteed.
19 January 2023 3:19
Great experience. Garrett was polite and knowledgeable. He worked quickly and provided quality service. Would recommend!
18 January 2023 23:08
Geoff showed up right around 9 AM at the beginning of our estimated time window. He was very friendly, professional and personable. The job was done very quickly (repairing toilet and unclogging bathroom sink) and it works fine now. We were very happy with the service.
11 January 2023 23:22
Garrett and Connor were fantastic - they went above and beyond the scope of work that any previous service provider has previously provided and as such actually resolved what has been a continuing ongoing issue for a considerable time. They were both very comfortable in sharing information about what they were doing and why they were doing it - a credit to the industry, all service providers should treat their customers with the same level of respect and transparency we were afforded - Thank You.
11 January 2023 1:53
This company is great, very reliable. They we quick and did a great job. Garrett was who we dealt with. Highly recommend for anyone looking for any type of plumbing.
02 January 2023 13:55
Left a message at night, they called me back first thing in the morning and were able to send someone quicky. Alex was very friendly and did a great job. Clean work, polite and on time. Hopefully won't need them for a while but if I do, will use "Alex the Plumber" again.
16 November 2022 10:05
Garrett was great. It was his second time here for a different issue and once again he was super professional, personable and helpful.
Would not hesitate to recommend him and will definitely call him again if needed.
14 November 2022 23:33
I would NEVER recommend this business to anybody!
They took advantage of my Mother! Charged $500! To replace 2 flaps in 2 of her water toilett's tanks in less than 1 hour labour!
21 October 2022 16:47
Bill installed my water filtration system. Looks great. Area cleaned up nicely before he left too.
27 September 2022 1:59
This is the second time that I have used your company and have been very happy with the service. Mike is a very polite and pleasant young man, and I am very happy with his work. I would not hesitate to recommend him to family and friends. Rita
18 August 2022 7:30
Filled out online request but did not get a response. Called them next day at 10 am they said they had space for a clogged sewer drain pipe between 12-3pm. Called them again at 5: 15pm and was told guy was on the way. Plumber called at 6pm saying he might not be able to come. As I told him it was only a small job he said he would call me back if he could not come. No call back. Writing this next day at 12 noon, still no call back. Called another company they are here already. Really do not waste your time with these of unreliable people. To lie and say the guy is on the way? The site makes it look like a large business but it is just a call center.
29 July 2022 8:23
Great experience from the first phone call until the repair was completed. The person who answered the phone was very friendly and accommodating and was able book me for the next day. Mike, the technician, arrived on time, inspected the outdoor faucet, explained how it works, what the issue was, and what needs to be done to fix it. He replaced the faucet quickly and tested it to ensure there isn't any leaks. He was very professional and knowledgeable. I would highly recommend them to anyone looking for a plumbing company and definitely contact them again for our future plumbing needs.
02 April 2022 20:03
Plumber came in an hour late, took one look at our leaky shower head and deemed it unfixable. Said that the entire shower would have to be replaced. Then left after being there for maybe 5 minutes. We called another plumber to get a second opinion and he was able to fix it within 20 minutes.
20 February 2022 1:38
Great experience and workmanship. The team came on time, assessed the key issue and provided a few options to resolve it. I really like the fact that they took the time to assess how to approach a solution without making assumptions. Overall, I would definitely use and recommend this company.
17 January 2022 0:31
Mike arrived on time quoted the job. Was able to do the laundry sink installation immediately. Found a leak of an old shut off valve and was able to fix it as well. Left the room clean. Would definitely use again
30 November 2021 0:54
Robert was very knowledgeable and was quick to determine that we needed a new kitchen faucet as our old one was leaking. He even had a new faucet on hand and installed it for us in no time! Would definitely use John the Plumber for future work!

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