20 November 2023 10:57
Super happy with our experience, specifically with Crispin. He called to give us a heads up that he was close, very friendly and professional. We got an estimate up front, no pressure, once ok’d he jumped into action. He cleaned up so well that we wouldn’t even have known he was there and took our old tap away. Thank you Crispin!
11 November 2023 17:24
Great experience. I booked the appointment online and received immediate confirmation and indicated I was available earlier in the day as well. I received a call the next day from Bill who indicated he could show up early. He arrived, was very professional, reviewed the scope of the work and completed it promptly and it looks great. I would highly recommend
17 October 2023 15:26
Called on Friday, had my new hot water tank installed on Monday and am happily no longer renting! The crew were efficient, friendly, tidy, thorough and knowledgeable. I’d definitely use this crew again.
13 October 2023 6:22
I called John the Plumber about a toilet that was taking too long to fill the tank and Zack came by the next day and had it fixed within 30 minutes and my bathroom was clean when he left. I wouldn’t hesitate to recommend John the Plumber to all my friends.
28 June 2023 19:28
I had an emergency request and they responded and fixed the problem the same day. Friendly, professional service. I was very pleased.
07 June 2023 12:04
Alex replaced a bunch of our old pipes and changed the location of our water meter. He was professional, quick, and friendly.
04 June 2023 22:28
He was an excellent plumber and gave advice on what to do and finished the job in a timely fashion.
03 June 2023 21:57
We always liked their service and this time too, they came to our rescue on time to help us with the sump pump. Great customer service team. Really appreciate and keep up your good work.
Thank you
Sunita
22 May 2023 21:29
Our experience with John the Plumber and especially Lance the Plumber who did the work was very positive. Lance was very attentive, responsive and patient. The Receptionist who answered our call was also very helpful, enthusiastic and professional. We would definitely use this company again in future.
22 May 2023 11:30
Jeff and Dawson arrived and assessed problem immediately. I was given a quote and the work was completed quickly and efficiently. I was asked if I was military and confirmed that I was retired from the military. I was given a 10 percent discount! Thank you! Great, quick and efficient service!
20 May 2023 12:20
Getting an appointment was very easy, nice customer service and the plumber was quick and professional. He explained everything and gave the price up front. He clearing a clog in our basement sink drain and added a new hatch to open for snaking in the future. It was $450 which is in line with what I expected. Definitely will use John the plumber again!
17 May 2023 14:41
Certainly knows what they are doing, and get down to solving the issue at hand.
Highly recommended.
12 May 2023 8:51
Geoff and Dawson were great and provided professional and responsive service. Very pleasant and personable as well.

After the initial service call, the issue persisted and they came back immediately and without charge to fully rectify the problem, even though it was after the end of the day.

Would recommend them.
10 May 2023 6:25
The gentleman was efficient, professional and friendly. Was nervous as I had never used this company. Before? But I will use it again for all my bathroom issues period
09 May 2023 12:13
I called John the Plumber, expecting I may have to wait a day or two. I was provided with an appointment for a short couple of hours later. Geoff arrived a little early, for which I was grateful. He looked at the problem, listened to the secondary issue, and provided his recommendation and cost.

I accepted, and he got down to business. The work was done in a timely fashion, and I am very pleased.

Geoff was very friendly and professional. I would definitely recommend him and John the Plumber to anyone requiring plumbing services.

I will absolutely use John the Plumber for any other plumbing issues I may encounter. I can't thank you enough.
05 May 2023 2:05
This is my second time using John the Plumber. The plumber, John, was on time, polite, professional, pleasant and cheery, clear about costs and steps to resolve the issue, and cleaned up completely after finishing the job. What more could I want? I will always call this company for any plumbing related services.
05 May 2023 0:53
Very quick to respond to any and every emergency! Their services are so professional and reliable and I will always call them when needed.
03 May 2023 17:04
Bill and Eric installed a new sump pump and backup for me today and fixed my leaking drain pipe. Great job. I would highly recommend them.
29 April 2023 14:57
We had them replace some old shutoff valves in the house. They were quick to respond and friendly. Would recommend.
27 April 2023 2:11
HenRick and Mukalay we both very efficient, prompt and thorough servicemen for our water heater installation and took the time to show us how to use the mixing valve properly very satisfied with service:)
24 April 2023 22:16
We were very pleased with Geoff. He notified us in advance, arrived on time, assessed the situation and communicated clearly, and did all the repairs professionally.
23 April 2023 23:29
This was our first time using John The Plumber, we decided to call them based on their great online reviews, and they did not disappoint! They came twice, first to identify the problem with our toilet and kitchen faucet and the second time to make the needed repairs (installation of a new toilet and faucet), Both plumbers (Eric and Jeff) were wonderful! Eric came to identify the problem at hand and did a great job patiently explaining everything and what type of toilet we needed to buy. Jeff came and did our installations, he was super friendly and did such a great, clean job installing our new toilet/kitchen faucet and fixing a second toilet. He explained everything step by step and was very patient in answering our many questions! We were very happy and impressed with John The Plumber and will definitely be using their services again in the future! Thank you Eric and Jeff for all your great work, we truly appreciate it!
19 April 2023 10:59
Connor was very professional and diligent in his work. He was responsive to questions and specific requests. Very courteous and friendly. And everything was cleaned up when he was done. Happy to recommend him.
17 April 2023 17:12
There is not enough words I can write on this review to show my gratitude to Garrett & Jeff from John The Plumber! It is so nice to see that Customer Service is still alive and taken seriously. They were both very kind and walked me through everything that was going to happen along with the cost for each step of the way. The pricing is top notch for the service I just received. I know who I will be calling in the future and recommending to all my friends who need this type of service. You cannot go wrong giving them a call for all your plumbing needs!
14 April 2023 13:39
From our 8: 15 am phone call after we discovered a flood in the basement, to the completion of the instalment of a new, quiet-valve sump pump (replacing 15 year old sump pump), John the Plumber aka William provided prompt, efficient, transparent service. All fixed by noon the same day. Thank you!

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