13 January 2024 1:03
I have but praise for the plumbers from John The Plumber. Geoff, Dawson and Josh did terrific work on my walk-in tub. It was not an easy task as they had to crawl under the tub to replace parts. They did a fantastic job and to top it off, cleaned my floor, left everything spotless. I was amazed how efficient they were and with all that, being so courteous, service with a smile, polite and very professional.
I have dealt with John The Plumber before and would not even think of calling anyone else. I recommend John the Plumber to all my friends and family.
What a wonderful experience. Thank you for your fantastic work and top of the line plumbers.
Lucette
Thank you
08 December 2023 22:56
It is not particularly pleasant when the toilet is plugged and one appreciates the friendly receptionist dispatching a very competent, friendly and professional master plumber to one’s house to re-establish the Christmas spirit by fixing the problem! 100 % recommended - we will call again if the need arises! Till Davy, ready to flush again ;-)
04 November 2023 11:31
Arrived as scheduled. Pleasant and efficient. Explained what he would do and did a nice job, cleaned up nicely. We felt confident he did a good job.
19 October 2023 14:30
Guys came and were professional, installed my new hot water tank in no time. Very efficient, friendly and took the time to give me advice on another issue they discovered. Highly recommend calling them.
13 October 2023 2:57
I contacted John The Plumber to get an estimate for replacing an old toilet that wasn’t working. The plumber, Cameron, came to my house, provided an estimate and installed a new toilet the same day. Saving me having to book an additional appointment. Cameron was very easy to deal with, very professional and did an excellent job. I would not hesitate to contact this company again if I have any plumbing issues in the future.
18 September 2023 11:35
Fantastic experience with Aaron. Very knowledgeable and transparent with pricing, and the work was very well done. 5/5, definitely recommend!
17 September 2023 21:43
I requested a quote to replace 2 foot long drain pipes underneath my sink.
The employee that came to the house quoted me $750. + tax
When asked how long it would take, he said 40 minutes.
That comes out to $1,000.00 per hour (plus tax).
I went elsewhere.
16 September 2023 3:23
We are really pleased to report that our service with John The Plumber was exceptional. The technician found a major leak in our home as well as two smaller ones and repaired them all efficiently and effectively. We were called before his arrival and the person who booked the appointment was quick and efficient as well. We were able to get the next day service which in this case, we really needed. Our experience with John The Plumber was stellar. Thank you for the fantastic customer service and repair to solve our issue in such a timely manner.
12 September 2023 23:00
Called John the Plumber; booked in for same day; Cameron called soon after; arrived slightly ahead of estimated time; very polite, professional, explanatory, quick, complete and tidy. And the price was very fair. A highly recommend Cameron and his employer John the Plumber.
24 July 2023 3:00
I was impressed on how quickly the service was provided on a long weekend.
Zachary and the dispatch team were very professional and helpful, and we were called before he arrived. The price was upfront and clearly explained to us. The work was impeccable, fast, and no mess was left behind.
19 July 2023 2:25
Everything went just as planned. I got a call when Cameron was on his way, well within the promised window.
Cameron was amazing. He went out of his way to be helpful, took care of both of my plumbing problems and did so in such a friendly manner that I couldn’t help but be impressed.
Not that I want any more plumbing problems for a while, but if it happens I will be calling John the Plumber and hoping that Cameron shows up to take care of them.
Thanks for everything
11 July 2023 9:54
Garrett and Dawson were very friendly and thorough in clearing our sewer backup and answering all my questions. Highly recommended.
05 July 2023 3:43
My experience with your company was excellent. Greg was friendly and professional and did a great job fixing my broken sink drain. And, I wasn't expecting same-day service which was an added bonus. I will definitely recommend John The Plumber if I hear of anyone who needs plumbing service!
24 June 2023 7:39
Eric was extremely knowledgeable, polite and professional. I'm still amazed at how quickly I received an appointment! Very pleased with the level of service and quality of the work.
19 June 2023 9:49
I was very positively impressed with Greg and his service and will definitely use your company in the future if needed.

And no, I can't think of anything else that you guys can do to improve on your future service.

Keep up the good work!
17 June 2023 2:22
Excellent experience from start to finish. Timely and professional work. High quality. Transparent throughout whole process. We will be using them again. L
13 June 2023 7:18
Garret and Damian? (Sorry I forget his name) we’re a pleasure to deal with. They arrived early but called to give me a heads up. They were quick, efficient, and effective in diagnosing the clog in our basement main pipeline that was causing water to come up. They were knowledgeable and had high tech equipment on hand such as a drain camera. They showed me exactly what was wrong and explained it simply for me. Since the problem was easier than expected it actually ended up costing less than the original quote. They also answered a bunch of other questions I had about my plumbing set up which they didn’t have to do. They went above and beyond their job and were out quickly. There were many options for payment and the whole experience was very positive.

I would definitely recommend and use John the Plumber again.

FYI- they are not all John
09 June 2023 12:57
My job done by your Company was a small job but regardless I was anxious about it. Your service man set me at ease Mukaley is such an easy going guy, friendly and knew what he was doing. He explained everything to me from the beginning. I will certainly recommend John the Plumber when ever I can. Thank you again for the great service.
02 June 2023 6:42
My plumber Cameron was exactly on time today. He was bright, personable, knowledgeable and explained things in a clear and concise way so that I could understand. He was very accommodating of my financial situation and offered me a variety of affordable solutions. I will personally recommend Cameron to all my friends. This young man is what all service technicians should aspire to and he has a bright future ahead of him. If it were up to me, I would give him a raise. Good job Cameron and thank you.
27 May 2023 19:30
Had a visit today from John The Plumber for our clogged kitchen sinks. We called Sunday evening and got an appointment the following afternoon.

Our plumber, Geoff, was punctual, friendly, and got the job done quick! They were a great conversationalist and professional.

We also appreciate the fact that they wore a mask inside our home at all times. Our total cost was $350+tax.
11 May 2023 11:05
The company gave an estimated time they would be on site, but they would phone just before coming to the house. They were exactly within the time frame and they did phone just before coming over. Excellent. Dawson brown - (The first) did the necessary repairs, he was courteous, friendly, knowledgeable and professional. Thanks for a job well done.
11 May 2023 1:48
Eric was great!
Your team explained your procedures.
So glad you could fix my laundry drainage problem late on a Friday afternoon.
Eric cleared the drain and inspected all connections so things work well.
I am a satisfied customer,
LDC
28 April 2023 20:27
Jonathan and the man he had with him (I unfortunately cannot remember his name at this point) were great. Super nice and helpful, they let us know when they would be coming over before showing up (within the window provided) which was really handy for us.
They were able to have a look and get a price for us almost immediately, and they had it installed and fixed within half an hour.
Logan and Sherri were also super helpful and made the process a lot easier for me.
You guys were super quick, had really reasonable prices, and were super easy to deal with.
25 April 2023 1:21
The old pump was very noisy. With the amount of rain the old pump was running steady. So noisy. The new valve and pump is quiet. Bill and Eric did a great job. Looking forward to the silence. Thank you!
22 April 2023 7:39
I was very pleased with Jonathan and Zac's installation of my new kitchen faucet. They were very courteous and helpful with regard to showing me where and how to shut off water valves. I love my new faucet! Thanks so much!
03 April 2023 7:53
Crispin showed up at a time that suited my schedule. He was cheerful, very knowledgeable and solved the problem quickly. He and his assistant were great and levelled the washing machine as well.

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