John Thomson & Son Furniture Ltd

Recently purchased a couple of beds. Neil was very knowledgeable and helpful and made my buying experience fantastic. Delivery was outstanding. Tyler and Terry provided 10+ service. Friendly, professional, tidy and efficient. Beds set up and old one taken away. Thanks everyone! Definitely will be a repeat customer!

Neil is very knowledgeable and friendly. Great place to buy your furniture from. Tyler is an excellent delivery man.

What a fabulous local store! Great service in-store and excellent choice of Canadian furniture manufacturers. Fabulous service! Delivery, set-up, take a-away we’re the best I’ve ever experienced! Highly recommended

Had a wonderful experience purchasing a new couch from Thompson Furniture. Neil was great to deal with. Patient, helpful and not pushy. Delivery staff were excellent as well. Will definitely be back and will refer friends and family.

I stopped by John Thomson & Son Furniture Ltd to pickout a Queen sized bed and was thrilled with my experience. Neil there gave me great customer service and answered any questions I had about the beds while informing me about some knowledge I had previously lacked. Neil was very pleasant to talk to and work with during the few times I had wandered in. Picking out a bed can be a big decision.

The bed was delivered by two movers a few days later, by Tyler and Vivek. They did an excellent job moving everything upstairs to my apartment and taking my previous bed. It was a pleasure to meet, talk to, and deal with them.

Would recommend shopping here, for sure! Very happy and sleeping soundly:)

Thanks again.

Customer service in the store was amazing and the delivery was even better! Highly recommend!

We went to Thompsons as we wanted to support local. Great word of mouth recommendations from others and we were not disappointed. Good quality furniture, great service, very knowledgeable staff and the delivery guys were fantastic.

My wife and I were very impressed with their service, delivery and setup of our platform bed. Tyler is a competant, efficient and polite young man!

My wife’s mattress arrived right on time on March 8/23 at 3 pm. The person that delivered the mattress was friendly, helpful and courteous. He also gave me a warranty card to fill out too. The wife loves her mattress and slept great the first night she used it.

We moved into our new home at the end of Aug.we went to Thomason’s furniture and the service and knowledge was outstanding. Originally our sectional would not be ready till Jan 23 but thanks to Thomason’s we had it delivered on Dec 22 2022 just in time for Christmas. The delivery staff were excellent and very professional in the way the furniture was wrapped and delivered. They were extremely friendly and took care in bringing the sectional in unwrapping it and setting it up. We are really impressed with the service we received.

Andre and I received top notch service from this store. We were amazed, first of all, at the time spent with us in trying to select the perfect upholstery for the chair we chose to purchase. We brought in a cushion from our sofa and the owner carefully, thoughtfully, patiently, took great pains to select the best material to compliment the furniture we already had. We are simply delighted with this purchase and highly recommend you check out store before making any decisions.
I must say we also appreciated the delivery person as well; polite, efficient, knowledgeable in setting it up after delivering the item.

Andre and Mary
Scotland Street Condos
Fergus, Ontario

You don't stay in business for over 150 years on a string of luck; Thomsons furniture is a great place to shop local AND Canadian.

Neil Johnson owner of John Thomson & Son is very knowledgeable and personable.
Our shopping experience was very enjoyable.
They had everything we were looking for in store and delivered for no extra charge the same day.
The delivery lads were very careful and set things up properly and professionally.

It nice to be able to shop in town and avoid the big stores.

Thanks Neil and your crew.

We had a great experience with this store! Buying our bed from them was actually less expensive than buying directly from the manufacturer, and included free delivery and set-up. The crew who set up the bed were friendly, knowledgable and helpful. Would definitely purchase from them again!

Great experience overall. There is a lot of care put into both purchase and delivery and they sell great quality products.