26 December 2023 4:05
I thought my computer problem would take days to fix but I had everything repaired the same day. Excellent service, great price, very knowledgeable personnel. Highly recommended. JTC Systems are my go to computer repairs.
10 September 2023 7:21
Outstanding work and service by talented and computer knowledgeable owner.well worth bringing your devices to them and great hours of service. Review By EB of Thorold

Continued outstanding work and service from great team of repair techs, especially Service Tech Dan. Welland residents so lucky to have this great team of tech experts. Review By EB of Thorold
01 September 2023 2:28
Great experience. Had them do a quick SSD install and dealing with opening my laptop and it's tough screws. In the end, they waived the cost! Highly recommend JTG Systems.
29 August 2023 4:58
Had a loose screen on my Apple Watch, they checked it out because an expanding battery might be pushing out the glass. But the battery was OK and they applied some adhesive and quickly and inexpensively fixed my problem. Very happy.
27 August 2023 14:04
Thank you for fixing my daughter’s iPad. Helpful, knowledgeable and friendly staff. We highly recommend JTG Systems.
31 July 2023 13:55
This place has great service, the staff are very friendly, fast and reliable. Those products are great and fairly priced.
18 July 2023 8:51
I would highly recommend this business. Fast and friendly service at a reasonable price, and the work was completely in about an hour.
09 July 2023 0:09
The technicians were extremely helpful and timely. Due to the severity of the problem they facilitated the transfer to their partners and nearly 100% of the data were recovered. Out of 4 GB, only 3 tiny files were lost. That is astounding. They saved the day and nearly 10 years of work. Bravo to you all!
05 June 2023 2:09
My family and I have used JTG several times for different reasons. Each time, staff are helpful & fair, and customer service is positive and timely.
11 February 2023 2:09
Great service, they work really fast, answered all my questions and explain the issue and the steps to fix it.
26 January 2023 6:28
We recently had our old macbook pro cleaned up by jtg systems, they upgraded our hard-drive and memory for surprisingly cheap.they noticed upon giving it back that our battery was running out of life and we needed a new one, they sent us the link to order a new one as this would be the cheapest option for us and put it in for free since we were already charged for service. ON TOP OF THAT! The replacement charger we ordered from a different company was malfunctioning and they told me to borrow theirs until we had it sorted. If i could give 6 stars i would. Thanks guys!
21 January 2023 2:21
Staff was very helpful. Work was done promptly and on the timeline given to me. Price was very competitive. Great experience and would recommend this shop to anyone.
16 January 2023 23:29
John and the guys at JTG systems fixed and old iPad that I had stuffed away I had already sent this iPad out to one of their competitors and when it came back it never worked properly, not only did John fix it but he did it for under the estimated price and also very quickly. Thanks guys! See you next time!
11 January 2023 21:03
Very pleased with my experience here! Needed a quick fix for a damaged MacBook screen and received fast, honest, and reliable service. Technician was friendly and price was very reasonable. Highly recommend!
08 January 2023 0:17
Very kind and knowledgeable, I had no problems getting the thermal paste redone on my PC quick and easy. The owner and staff try to do everything they can to help you with whatever your unit needs and are quick to let you know if the problem is outside of their expertise, however rare that may be. I recommend these guys to anyone in need of high-quality repair and care of their technological needs!
03 January 2023 20:23
I was shocked when I saw so many positive reviews, as people cannot usually agree on anything! But they were right!

This place is BY FAR the best place I've taken my PC to. I was expecting to lose my computer for a few days. I came in, they did diagnostics and knew what was wrong in like 5 minutes. Told me they'd have it fixed in an hour and a half. I walked out excited about same day pick up.

The staff were friendly and knowledgeable. Plus the cost was way less than I budget for! Highly recommend.

They even fixed my last shops error at the same time. These guys are stellar!
29 December 2022 21:18
John was amazing and did not give up on a difficult drive. Ultimately it was too damaged, but he did send me to another company that specializes in data recovery only. In the meantime John installed a new solid state drive that is 20 times faster.
In all, great place, great guys and most of all, great prices
27 November 2022 22:46
Diagnosed my laptop, repaired it’s cracks and internal breaks AND installed a new 500GB SSD for a very reasonable $240. Completely solved my issues and was very helpful 10/10
22 November 2022 16:30
Just want to say big thank you to the guys at JTG systems for fixing my laptop, I’m glad I have them by the neighborhood
07 November 2022 17:10
JTG Systems does what they promise - fast service at a reasonable rate! What I like about the company is that I always feel comfortable talking with the experts, they are polite and friendly.
21 October 2022 14:44
I'm not a computer pro, but I'm more skilled than the average user. I've used JTG twice when something was beyond my ability and have been completely satisfied with the knowledge, service time, price and customer service both times. Won't hesitate to recommend or use again.
17 May 2022 18:31
Best spot to get your devices fixed. They are hella awesome. They will literally text or even call when your device is done and it doesn't take a month or two to get your device back and if you have any questions they are quick at responding back to you without any hesitation like other other places.

Most of all they will tell you exactly what is wrong with your device and if they find something else wrong with it, they will tell you and it's up to you if you want them to fix it or leave it as is for you. They let you decide on what you want to do and you can call them back or even text with whatever decision you make.

I want to Thank You guys for fixing my son's Ipad once again. I will definitely come back if I ever need my phone or laptop to be fixed.

Best Customer Service Ever!
12 May 2022 1:18
Great people here who know their stuff and solve problems that others won't bother with. They were highly recommended to me and I can vouch for them now also.
07 May 2022 19:56
Thanks again John and your team at JTG systems. Again you were quick to diagnose the problem and my “Mac was back” the same day!
07 May 2022 16:39
Such a pleasure to deal with this small business. They are knowledgeable, personable, quick and reasonably priced. They also keep you well informed throughout the process of repair. I drive 30 minutes out of my way and past other computer repair shops to visit JTG.
30 April 2022 18:28
Service was very friendly, efficient and affordable. I definitely recommend this place for any phone issues.
28 April 2022 8:27
The sales staff at JTG are very helpful and resourceful. The parts for my screen replacement came in quick and it was fixed within the day. I highly recommend them for your electronic repair needs
24 April 2022 14:53
These guys did a great job helping me navigate through multiple laptops, with their own unique issues. They are more than fair and quick to get the job done. Very communicative and understanding team!
21 April 2022 14:01
Very personable and friendly staff. I called in, panicked that my phone died and not only was it affecting my personal life, but also precluded me from being able to work. Was in the store within an hour or so, and they worked on it immediately. I was out the door a 1/2 hour later! Great service, reasonable in cost.highly recommend to those requiring phone/computer repairs.
18 April 2022 6:28
I called this company to see if they could upgrade/ improve laptop I bought in 2005. They had me bring it to them, gave me a very reasonable estimate, and called me when it was ready. Within one day I had a new hard drive and upgraded software that made it like a brand new laptop for a fraction of the price. Great experience!
17 April 2022 18:20
If I could give less than one star I would. Brought our perfectly functioning iPad there with a cracked screen. Paid $110 to fix it. Picked it up the same day and brought it home to find it was not working at all. Wouldn’t hold a charge and kept resetting itself. Brought it back the next day and they promised to fix it. A week went by with the team at Jtg systems lying to us, promising to fix it, only to return it to us a week later. They refunded us for the cracked glass, put a different (more damaged piece) of glass back on it. In the long run they paid us $40 for breaking our iPad, gave it back with the glass in worse shape than it was when we initially brought it in and told us they can’t fix it. They were smiling about it giving it back. A bunch of total clowns over there. Don’t trust them with any of your electronics
14 April 2022 13:33
Excellent service! Repaired my iMac on the spot - very friendly and knowledgeable. I would come here again in a heartbeat.
13 April 2022 12:47
Best place to go to get your phone or computer or anything electronic fixed. They are quick, do some of the best work I’ve seen and there honest people, they don’t give you the run around saying it this or that to make more money they’re right straight to the point of what's wrong with it and how to fix it.
25 March 2022 5:49
Fantastic customer service and they did a great job repairing the phone. Highly recommend! Great prices and workmanship! Will definitely go back!
16 March 2022 22:21
They gave a me a good price up front. My laptop battery runs as good as new. Much longer charge time
26 February 2022 3:32
Great service quick and efficient Price was very reasonable. I will be a repeat customer. Thanks
24 February 2022 23:35
Last minute, my family member found this place and I thank God they did. Excellent, fast and very helpful. Thank's JTG!
10 February 2022 15:29
When I realized I had a bulging battery in my laptop, I dreaded dealing with a repair place, but there's no choice due to the dangers of dealing with a damaged lithium-ion battery.

Glad to see I could make an online request for a quote, I submitted one on Sunday. I didn't expect to hear back until Monday morning at the earliest, instead I got a reply Sunday, early evening, and was told that if I provided the new battery, they could quickly swap out the batteries for me for a very reasonable price.

I found a good deal on a replacement battery and brought battery and laptop in to the shop. The guys were great, and in less than half an hour my old (and dangerously bulging) battery was off to be safely disposed of, and my laptop was back in safe working order. And they charged me LESS than I was quoted.

Very satisfied. Will absolutely go out of my way to bring future broken tech here, and send my friends.

Oh, and I also appreciate the mask requirement.

This small little shop is easy to miss, but well worth the time to find it.
06 February 2022 10:29
Same day repair. Dropped off and fixed in a few hours. These guys were awesome! Knowledgeable and affordable. Thanks guys!
31 January 2022 5:54
5 stars! Had an issue with cell phone charging. Had already checked around at other repair shops which suggested that issue couldn't be fixed. Left the phone with JTG Systems for an hour and the issue was resolved. Would highly recommend.
20 January 2022 22:30
I brought my macbook pro in to reinstall OS X as I had deleted the partition on it. John was super helpful and informative on how he was able to reflash the firmware and get it up and running again. As well as, install a new SSD to make it fast once again. Overall, I greatly enjoyed the experience at JTG Systems and will happily recommend it to anyone that has/is experiencing issues with their computer or mobile phone.
20 January 2022 10:01
I contacted JTG due to a router issue we were having. The help that I received was top notch. Walking me through the installation and set up of a new router was more than I had expected.
I cannot recommend JTG high enough. Thank you for the great help and support
14 January 2022 1:47
Best pc repair business repair in the area 10/10 would definitely recommend great response time repairs and advice.had a hard disc problem and they fixed it for me in an hour and were very kind and knowledgeable.
03 January 2022 2:02
I would highly recommend JTG Systems. Very helpful and when they knew I wasn't very technical they took the time to explain things so I would understand.
25 December 2021 19:59
Great people. Amazing service. They are life saver. Not treating you like a costumer they treat you like one of their family member. Im so lucky to find them.
24 December 2021 21:38
Fantastic work. My main work computer has been neglected for a couple years. Fans were seized, full of dust, over heating, shutting down and noisy as hell. I've been working on computers for 35 years and have always built my own computers, but I simply have not had the time to take care of this one. I brought it to JTG and they identified the issues instantly and repaired it right away. I had it back in less than a day working beautifully. I couldn't have done better. Very affordable, very professional and quick. I highly recommend them.
24 November 2021 15:29
If there were more than five stars, this company would get them all. I am so impressed with their level of quality service. JTG Systems, you have set the tone and the standard of excellence for others to model after. The support I received was top-notch and thorough, and my issues were addressed within a single interaction. I was blown away!

John Gallie is absolutely phenomenal. He was kind, courteous, professional and knowledgeable. I always feel welcome when I enter their doors, and my social anxiety is surprisingly manageable because I know that I am in good hands and in a positive space. Not to mention the ridiculously low prices they offer on services that are easily in the mid to high hundreds of dollars. I have never met such an outstanding guy who, after magically fixing the impossible, turns around and offers to place your printer or other items in your vehicle for you. If that's not going the extra mile, I don't know what is.

John is a pure light in this world, and I am honoured for him to take care of all of my challenging, damaged, impossible to fix electronic needs.
Here's to you, John and your team! Keep up the fantastic work you folks are doing. Thank you for being consistent when others are not. I am a huge fan of your work and now a loyal customer.
04 September 2021 23:04
Just picked up my laptop after getting it fixed today here. The owner is really professional, friendly, and just overall great.
29 August 2021 0:42
These guys were quality, not only did they fix what was wrong with my computer but I had dropped it off on a Friday and since they are closed on the weekend; he offered to hand deliver it to my house. If you need any pc help, these guys will help you for sure. 5 stars.
24 June 2021 2:52
I brought two computers in, and both were fixed and ready to go within 45 minutes of being dropped off. The price was very fair and the quality of the work was great! I would recommend and will be back for further computer needs!
22 June 2021 20:43
Has fixed both of my computers that had some issues going on within a fast time frame! Helped with a computer I built and messed up and also fixed issues with my prebuilt booting wrong! Professional and nice! Very thorough with his work!
13 June 2021 22:48
JTG Systems fixed my computer and got it running faster than ever before. They delivered on their promises and did so quickly and professionally. I highly recommend this business!

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