Despite the fact that there was a appointment and I arrived earlier, still had to wait. They are not doing business honestly, despite the fact that they promised not to take money for checking the alignment if everything is in order, they took money from me. I specifically went and looked at how the check was done and at the stand I saw that everything was in order and nothing needed to be done.the check lasted less than 10-15 minutes
We'd like to send a big thank you to Hrvoje for going the extra mile to ensure our complete satisfaction. 2 weeks ago we had to wait longer than expected for the Winter Tire Change (we already booked the appointment) and Hrvoje came to us to apologize right away and efficiently manage the situation. He even offered us a discount as a gesture of goodwill. It wasn't just the discount that moved us, but the care and attention they demonstrated throughout.
We love seeing the same happy faces working here for years. They provide fast, honest car service at great prices, with amazing customer care. We highly recommend giving them a try!
Best service very helpful and excellent advice specially I appreciate from Adrian the store manager make me satisfy at the end thank you. Definitely recommend this place to everyone
I want to be more appreciative from their service every time I go there they’re Stand behind what ever promised to me and I’m really happy for that I’m going to buy another car soon for my wife and this place will be one of my best place for tires service and I recommend to all don’t miss them
My usual "tire place" was sold, and I did not like the service that I got from the new owners. So I searched for a new tire shop. I tried Kal Tire at Keele St. Concord. I liked the service. So I went back for another small issue. In total, I have been there 3 times, they are well organized (front of the shop), very polite and very professional. They try to do everything quickly. I had small jobs.a flat tire, re-balancing wheels. I did not spend thousands of dollars, but still, I feel like they appreciated by business. I think I will keep going there.
I am a returning customer of Kal Tire, this time came to the location for a set of new summer tires. Got alignment as well. Great fast service and highly recommended!
I have been coming to this Kal Tire location for two years now. Their service level is super consistent, always on time and really a very satisfying experience overall. Adrian is amazing at the front office and he is super customer centric. Kudos to the entire crew.
I bought a set of 4 tires. Approximately 6 months later 2 of the tires had worn much faster than the other two. The supplier was hesitant to honour the warranty. However Adrian was willing to provide the tires for replacement. Adrian understands customer service. I love these guys
This Kal Tire location did a great job taking care of my situation. I blew out my front passenger tire the day before from a pothole and when I anxiously called right at 7: 30AM the next business day, I was greeted by Adrian (I think was his name, not 100% sure) who assured me that they had my Nokian tire size in stock and that they could fit me in for a last minute appointment later the same afternoon. He also didn't hesitate to spend time explaining to me the importance and purpose of wheel alignment, and I appreciated that I wasn't rushed out despite my additional questions.
I really enjoy coming into Kal Tire, their promptness picking up the phone at 7: 30AM and their overall friendliness gave a great reminder of why I keep coming back. Highly recommend Kal Tire for all your tire needs!
The absolute best. Adrian the store manager is an absolute pleasure to deal with. Been going there for about 6 years and never disappoints. You need things done right, go here!
Great customer service and care for my car repairs. Honest mechanics with fair pricing! Will go to Kal tire for all my car needs moving forward and will refer all family and friends.
I HAD AN AMAZING EXPERIENCE WITH THE TEAM AT KAL TIRE. The team at kal tire really care about making sure you leave satisfied and confident that they have gone over and above to come up with a solutions to automotive problems. I would highly recommend them. I have had a hard time in the past with other places straight up riping me off and not fixing my problem. Kal tire is going to be my go to auto shop for now
Adrian the store manager is amazing and a total delight to deal with! I had a nail in my brand new winter tire on my Tesla model 3. They went above and beyond and did a great job patching it up. Highly recommend them for all your tire needs
Wow! This shop has some of the most thoughtful, understanding, courteous, and friendly staff around. They really go the extra mile to make sure that you're happy with your service and that everything is fair. You can tell that they don't try to take advantage of you and make sure you're aware of the work being done to your vehicle. I'm truly blown away by this team. I will 100% be back. Thank you, Kal Tire Keel.
Online booking is fantastic. The staff is extremely knowledgable and you never feel like they are trying to lead you astray with random BS. No surprises or extra fees. Great personalities and service the way it should be done.
The Manager and his colleagues are really good in my opinion. I have 4 sets of winter tire brand new after 5 days 1 flat tire On the road looking for safe to park checked front right tire flat. CAA helped install spare tire come back to 866 Keele st. Explained what happens he check the tire and told me to come 1 pm comeback they installed brand new replacement because when flat and running enough to damage the tire. All good for tire problems and replacement this is the place. Try once and you see.
Adrian at Kal tire and his staff were absolutely honest to me with a situation that I was experiencing with my tires. They checked the alignment and said that the issue was not alignment related. They took the time to check the vehicle and advised that there was nothing wrong with the alignment and did not charge me for the inspection. I’ve been around many issues involving cars and I’ve never experienced such honesty from a mechanic shop. I would highly recommend this shop for your mechanic needs and I will certainly return in the future for any of my tire and repair needs. Keep up the great work guys. I am very impressed with how you operate your business
Super fast service. Called and ordered steel wheels at 3pm and they arrived the next day. Dropped off my tires right before the wheels arrived and they were mounted and ready for pickup in hours (I’m going to swap them myself). This is in early November when these guys are probably pretty busy, too.
Adrian helped me at the front desk and was extremely kind and professional. Very impressed overall and will be returning when I need performance wheels in the future!
Found out my tire was going flat Friday afternoon, and after the runaround from other places, ended up coming here.
Adrian and Herv were really great. They quickly subsidized my panic by getting it done within a couple of hours, even helping the time pass by providing some tire tutorials.
Just left Kal tire in Vaughan after running over a nail. I came in very last minute and close to closing. The staff were incredibly positive and helpful. They set me up within minutes, chatted through my options and even gave me some tire advise for future. Thanks so much to the 2 gentlemen who helped me, you guys rock!
Adrian was very professional and personable. He asked all of the right questions and his team took outstanding care of my car (Tesla Model 3), which required specialized lifts and pads. Yes, it was a simple tire change of winter tires to seasonal tires, but nevertheless, excellent service and all at a very reasonable price! Thanks. I'll be back!
I only trust these guys! Kiru and Raymond have been working on my car for years. The team here has the most reliable and efficient mechanics that I've encountered and I will only have my services provided by them. I am always confident that they will provide excellent service. The service advisor is always knowledgeable and personable. I feel well informed about my transactions with all my questions being clearly answered to my understanding. Even with everything happening during this COVID pandemic, I still felt safe taking my car to Kal Tire and was rather impressed with all the precautions they were taking. A very pleasant experience!
These guys are fantastic, and even though there are other Kal Tire stores closer to home, I go out of my way to visit this shop for their fast and friendly service. I recently dropped by for some much-needed work on my car, and even during a pandemic, they were able to serve me while taking good precautions. They came out with disposable seat and steering wheel covers, and made sure that everything including their credit card terminal was properly disinfected. Thanks!
Bought winter tires and also stored my tires at Kal Tire. They were fast, professional and reasonably priced. I went to Canadian Tire the day before and was quoted 6-7 hour wait time.
Lovely experience! Its so good when you go to place and feel the business value you as a customer. I went to Kal Tire and even without an appointment booked, the guy at the desk helped me with all that I needed in a very short time.